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Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

3.5 star property
Comfortable hotel near Beale Street

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Exterior
Point of interest
Point of interest
Premium bedding, in-room safe, desk, blackout drapes
Breakfast and dinner served
Reviews
7.2

Good

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • GymGymGym
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
300 N 2nd Street, Memphis, TN, 38105
  • Popular LocationRenasant Convention Center5 min walk
  • Popular LocationBass Pro Shops at the Pyramid10 min walk
  • Popular LocationBeale Street2 min drive
  • AirportMemphis, TN (MEM-Memphis Intl.)14 min drive
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Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

8.5/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (Mid Floor)

7.7/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 419 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 419 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout drapes

Standard Room

8.2/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 419 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds (Mid Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (Mid Floor)

8.4/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds (High Floor)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 475 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 473 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

8/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 419 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed (High Floor)

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
Shower/tub combination
  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby
Hotel Indigo Memphis Downtown, an IHG Hotel
Pool
Pet friendly
Free WiFi
Restaurant
8.0 out of 10, Very Good, (1330)
The price is $127
$152 total
includes taxes & fees
Jul 1 - Jul 2
Hotel Indigo Memphis Downtown, an IHG Hotel

About the neighborhood

Memphis

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel is located in Downtown Memphis, a neighborhood in Memphis, and is in the entertainment district. Orpheum Theatre and National Civil Rights Museum are cultural highlights, and some of the area's popular attractions include Memphis Zoo and Graceland. Looking to enjoy an event or a game? See what's going on at FedEx Forum or Bass Pro Shops at the Pyramid. Spend some time exploring the area's activities, including golfing.
Visit our Memphis travel guideOpens in a new window

What's nearby

  • Renasant Convention Center - 5 min walk
  • Bass Pro Shops at the Pyramid - 10 min walk
  • Peabody Ducks - 18 min walk
  • Beale Street - 2 min drive
  • FedEx Forum - 2 min drive

Getting around

  • Memphis Central Station - 9 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • The Lookout at the Pyramid - 10 min walk
  • Wahlburgers - 10 min walk
  • Crossroads Tavern & Grille - 2 min walk
  • Kay Kafe - 13 min walk
  • Wendy's - 11 min walk

About this property

Crowne Plaza Memphis Downtown Hotel, an IHG Hotel

Hotel near Beale Street
Near Bass Pro Shops at the Pyramid and AutoZone Park, Crowne Plaza Memphis Downtown Hotel, an IHG Hotel provides a library, dry cleaning/laundry services, and a gym. The on-site restaurant, Notes & Provisions, offers breakfast, dinner, light fare, and happy hour. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a business center and a bar.
Additional perks include:
  • A seasonal outdoor pool with sun loungers and pool umbrellas
  • Buffet breakfast (surcharge), a free area shuttle, and self parking (surcharge)
  • An area shuttle, express check-out, and express check-in
  • A computer station, an elevator, and ATM/banking services
  • Guest reviews speak well of the helpful staff and location
Room features
All 230 rooms have comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and desk chairs. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • HDTVs with premium channels
  • Refrigerators, coffee/tea makers, and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: USD 7 to 20 for adults and USD 7 to 20 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Notes & Provisions

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,320 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 1:
  • Swimming pool

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 60.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 7 to 20 for adults, and USD 7 to 20 for children
  • Self parking fee: USD 22 per day (in/out privileges)
  • Pet fee: USD 60.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Memphis Downtown
Crowne Plaza Memphis Downtown
Crowne Plaza Memphis Downtown Hotel
Crowne Plaza Memphis
Memphis Crowne Plaza

Frequently asked questions

Does Crowne Plaza Memphis Downtown Hotel, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. The pool is closed seasonally each year from October 15 to May 1.

How much does it cost to stay at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel on Jun 30, 2024 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 110 lbs per pet. There's a fee of USD 60.00 per pet, per stay. Service animals are exempt from fees.

How much is parking at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Self parking is available for USD 22 per day.

What time is check-in at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Memphis Downtown Hotel, an IHG Hotel?

Check-out is at 11 AM.

Where is Crowne Plaza Memphis Downtown Hotel, an IHG Hotel located?

Located in Downtown Memphis, this hotel is within a 15-minute walk of St. Mary's Catholic Church and Bass Pro Shops at the Pyramid. Beale Street and Peabody Ducks are also within 1 mi (2 km).

Reviews

7.2

Good

Rating 10 - Excellent. 45 out of 113 reviews" "
Rating 8 - Good. 21 out of 113 reviews" "
Rating 6 - Okay. 20 out of 113 reviews" "
Rating 4 - Poor. 10 out of 113 reviews" "
Rating 2 - Terrible. 17 out of 113 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Eliza

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some homeless people around the area. But the staff did keep them off the property very well just didn’t look safe to walk around
Stayed 1 night in May 2024

6/10 Okay

Charles

Okay
Stayed 1 night in May 2024

2/10 Terrible

Nick

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I strongly DO NOT RECOMMEND THIS HOTEL toilet stopped up no air conditioner in lobby very uncomfortable eating breakfast asked for late check out got a knock at the door at 9:00am then phone call 9:30am breaking my sleep den another knock at the door at 11:00am from house keeping
Stayed 2 nights in May 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the property could not find our reservation. We gave them the confirmation number and we recieved our door key. The door key was to someone elses room and we walked in on them sleeping. Very dangerous all around.
Stayed 1 night in May 2024

10/10 Excellent

Cortney

Liked: Cleanliness, property conditions & facilities
Perfect
Stayed 1 night in Mar 2024

10/10 Excellent

Randell

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in May 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Takeshia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel great room!
Stayed 1 night in May 2024

6/10 Okay

Sheree, Atlanta

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is an infestation of gnats. I switched rooms and there were gnats in that room as well.
Stayed 3 nights in May 2024

8/10 Good

Jessica

Liked: Cleanliness, property conditions & facilities
Nice and safe property
Stayed 2 nights in Apr 2024

6/10 Okay

Liang

Traveled with family
Liked: Cleanliness, property conditions & facilities
Average hotel based on the price paid.
Stayed 1 night in Apr 2024

10/10 Excellent

Pamela, Oxnard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2024

6/10 Okay

Elaina

Stayed 3 nights in Apr 2024

2/10 Terrible

Anand

Traveled with group, Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This hotel is surprisingly dingy, especially for the price point. The "business center" is a table with two defunct computers right next to the hotel bar. The door on our bathroom was installed backwards, making it only possible to lock from the outside, and therefore it is very easy to end up trapped inside. Worst of all is that we were forced to pay $22/night for parking, when parking was listed as free in the booking.
Stayed 3 nights in Apr 2024

6/10 Okay

Margaret, SPRINGFIELD

Liked: Cleanliness, staff & service, property conditions & facilities
This is overall a nice hotel. My family on the 8th floor had a nice stay. We were on the 9th floor. The hallway outside our room reeked of smoke. We had issues with the toilet flushing the entire stay. We also didn’t have a blow dryer in our room but got one.
Stayed 1 night in Apr 2024

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we needed!
Stayed 1 night in Apr 2024

4/10 Poor

Jose

Business traveler, Traveled with partner
AC did not work in the first room I was provided. Once I got a new room, I had someone knocking on my door trying to get into my room stating they had been assigned my room by hotel staff in the lobby. I would not recommend this hotel. I also will not be staying at this hotel again during my business travels. The room was not cleaned once in a 5 day stay.
Stayed 4 nights in Mar 2024

2/10 Terrible

Emily

Business traveler
Disliked: Staff & service
There was literally no one at the desk or on the property to check me in when I arrived at 12AM, even after calling to let them know I'd be a late check in. Was only able to even gain access to the building / lobby when someone else happened to come up with a key. The front desk had a sign that said, "someone will be here soon" but no one showed up for over an hour.
Stayed 1 night in Apr 2024

10/10 Excellent

Shrina

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

nathan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel the world and this staff was hands down the friendliest hotel staff i have ever met. Maids, counter, shuttle drivers . Amazing
Stayed 4 nights in Apr 2024

2/10 Terrible

Tyrus

Disliked: Staff & service
Staff was rule
Stayed 2 nights in Apr 2024

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
All staff was great and very helpful both over the phone and in person.
Stayed 1 night in Apr 2024

2/10 Terrible

Randy

Stayed 1 night in Apr 2024

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were passing through on our way down to New Orleans and had planned to stay in Memphis. We had a bit of senior moment when booking as we didn't realize it was the weekend of the NCAA BB tourney. So lots going on in the area. We got in later than we wanted to so we stayed in the room for the night. Staff was friendly and the room was clean. All we really wanted.
Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, free shuttle service
Stayed 1 night in Apr 2024

General hotel information

Reasons to Book
Nice Bathroom & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
3.5