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Palais Khum

3.5 star property
Comfortable spa hotel near Jemaa el-Fnaa

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Photo gallery for Palais Khum

Lunch and dinner served, Moroccan cuisine
Lunch and dinner served, Moroccan cuisine
Royal Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board
Lunch and dinner served, Moroccan cuisine
Library
Reviews
9.6

Exceptional

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • LaundryLaundryLaundry
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
2, Derb El Hammaria, Dar El Bacha, Marrakech, 40000
  • Popular LocationLe Jardin Secret4 min walk
  • Popular LocationJemaa el-Fnaa11 min walk
  • Popular LocationMajorelle Gardens4 min drive
  • AirportMarrakech (RAK-Menara)17 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly fri...
Angelik
Feb 16, 2024
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Room options

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About the neighborhood

Marrakech

Palais Khum is located in Medina, a neighborhood in Marrakech. Jemaa el-Fnaa and Avenue Mohamed VI are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Majorelle Gardens and Oasiria Water Park. Le Jardin Secret and Agdal Gardens are also worth visiting. Explore all the area has to offer with hiking/biking trails and horse riding.
Visit our Marrakech travel guideOpens in a new window

What's nearby

  • Le Jardin Secret - 4 min walk
  • Marrakesh Museum - 7 min walk
  • Jemaa el-Fnaa - 11 min walk
  • Marrakech Plaza - 3 min drive
  • Majorelle Gardens - 4 min drive

Getting around

  • Marrakech Central Station - 4 min drive
  • Menara Airport (RAK) - 17 min drive

Restaurants

  • Nomad - 7 min walk
  • Café des Épices - 7 min walk
  • Chez Yassine - 7 min walk
  • Le Jardin - 4 min walk
  • Fnaque berbere - 10 min walk

About this property

Palais Khum

Hotel near Jemaa el-Fnaa
Palais Khum is located close to Majorelle Gardens and Marrakech Plaza, and provides a rooftop terrace, a coffee shop/cafe, and a garden. Treat yourself to a body treatment, a manicure/pedicure, or a body scrub at the onsite spa. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Other perks at this hotel include:
  • An indoor pool with sun loungers
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and an elevator
  • Luggage storage, concierge services, and tour/ticket assistance
Room features
All guestrooms at Palais Khum boast comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Heating and daily housekeeping

Languages

Arabic, English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Indoor pool
  • Library

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: EUR 50.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palais Khum Hotel Marrakech
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum
Palais Khum Hotel
Palais Khum Marrakech
Palais Khum Hotel Marrakech

Frequently asked questions

Does Palais Khum have a pool?

Yes, this property has an indoor pool.

Is Palais Khum pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palais Khum?

There is free parking nearby.

What time is check-in at Palais Khum?

Check-in start time: 2 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palais Khum?

Check-out is at noon.

Does Palais Khum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Palais Khum located?

Located in Medina, this spa hotel is within a 15-minute walk of Dar el Bacha Palace and Jemaa el-Fnaa. Majorelle Gardens is 1.3 mi (2.1 km) away.

Reviews

9.6

Exceptional

Rating 10 - Excellent. 121 out of 160 reviews" "
Rating 8 - Good. 32 out of 160 reviews" "
Rating 6 - Okay. 7 out of 160 reviews" "
Rating 4 - Poor. 0 out of 160 reviews" "
Rating 2 - Terrible. 0 out of 160 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

jean graham

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 4 nights in May 2024

10/10 Excellent

Eibhlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was exceptional, the Riad itself was a welcome slice of quiet in the otherwise hectic medina. Very comfortable and also excellent location.
Stayed 4 nights in Mar 2024

10/10 Excellent

Angelik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this hotel for our 20th year anniversary. It is an amazing place and the staff is incredibly friendly. Very clean and we had everything we needed. The front desk staff helped us book excursions and those wre also wonderful. The only thing is that there are no phones in the rooms to call the front desk. Our first night I was freezing because I didn’t realize there was a heater in the room. That was my bad. Also, it is a bit hard to find the front door because the main entrance is in an alley but that is the case with all the hotels in Marrakech. We had the most amazing time and felt incredibly safe walking at very late hours in Marrakech. Can’t wait to go back.
Stayed 4 nights in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent riad for a week in Marrakech
Superb location. Lovely room. Personable, helpful staff. Good generous breakfast. Delightful roof terrace on which to spend sunny mornings. Remember to look at shops nearby the hotel. Not all the good stuff is in the souks!
Stayed 6 nights in Jan 2024

10/10 Excellent

Kirk

Liked: Property conditions & facilities
Great staff!
Stayed 7 nights in Dec 2023

10/10 Excellent

Victoria

Stayed 2 nights in Dec 2023

8/10 Good

Ian Douglas

Traveled with family
Liked: Cleanliness, staff & service
The location was great. Very pretty hotel, friendly staff. Air con in rooms could be much cooler.
Stayed 5 nights in Aug 2023

10/10 Excellent

TRACEY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Riad is beautifully decorated and the rooms are a great size. The staff couldn’t do more for us and made us feel so welcome. Great location for wandering and exploring the main sites in Marrakech.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming old world Marrakesh hotel was a comfy stay
The hotel is in the old City and not accessible by car so transfering luggage can be quite challenging. It is also a far walk yo the souk gor shopping and dining. The premises are old and kept in very hood condition. The service is excellent. The restaurant was delicious. Very charming. The indoor pool was beautiful.
Stayed 3 nights in Oct 2023

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023