评分基于 968 条真实点评
4.6 客房清洁度
4.6 服务和员工
4.5 客房舒适度
4.4 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2023年11月22日 发布在：Hotels
酒店管理层的评论
2023年11月24日，回复：酒店管理层 Ria Dimla - Duty Manager
Dear Mr. Shih Hsun,Thank you for your excellent rating. We are glad to know that you enjoyed your stay with us. Hence, we shall be looking forward to next visit here at out hotel. Thank you for staying with us.Keep safe!Sincerely,Ria DimlaDuty Manager
用户：真实旅客
发布日期：2023年11月11日 发布在：Hotels
酒店管理层的评论
2023年11月12日，回复：酒店管理层 Alex Bognot I Duty Manager
Dear Valued Guest,Thank you very much for your generous score review! We are absolutely delighted to know that you had a perfect experience during your recent stay with us. It is our utmost goal to provide exceptional service and satisfaction to all our guests, and your feedback reaffirms that we are on the right track.Once again, thank you for choosing City Garden Grand Hotel and we look forward to the pleasure of serving you again in the future.At your Service, Alex BognotDuty Manager
用户：真实旅客
发布日期：2023年6月21日 发布在：Expedia
Good
酒店管理层的评论
2023年6月21日，回复：酒店管理层 Alex Bognot I Duty Manager
Dear Mr./Ms. Liqian,It gives us a big smile knowing that you have enjoyed your stay following your recent visit to City Garden Grand Hotel. Thank you so much for the top-notch score review and we look forward to welcoming you back again.Best Regards,Alex BognotDuty Manager
用户：真实旅客
发布日期：2023年6月21日 发布在：Expedia
Good experience
酒店管理层的评论
2023年6月21日，回复：酒店管理层 Alex Bognot I Duty Manager
Dear Mr./Ms. Liqian,Thank you for giving us a 5 star- rated review. We are delighted to know that you were satisfied with the overall service of our hotel. We take pride in your continued patronage and we are committed to serving you with excellence for years to come. Once again, thank you so much and we look forward to welcoming you back soon here at City Garden Grand Hotel.At your Service,Alex BognotDuty Manager
用户：真实旅客
发布日期：2023年3月19日 发布在：Expedia
缺點係太多住客上落，需時等電梯。
酒店管理层的评论
2023年3月22日，回复：酒店管理层 John Pagtabunan | Duty Manager
Dear Mr. Kwong Kay Victor,Many thanks for taking the time to review! I am pleased to know you had a wonderful time at City Garden Grand Hotel given your good score review. Meanwhile, my apologies for the inconvenience caused by the elevators. Due to the foot traffic caused by our in-house, events and restaurant guests, our elevators have become busy catering to all types of guests during your stay. Looking forward to welcoming you back here at City Garden Grand Hotel.Best Regards,John PagtabunanDuty Manager
用户：真实旅客
convenience & nice sky bar hotel
发布日期：2023年1月27日 发布在：HotelsAlex hotel manager is nice & reliable, good experience , Sky bar is wonderful view ! breakfast buffet is good ! only bath water not hot enough
酒店管理层的评论
2023年1月29日，回复：酒店管理层 General Manager
Dear Mr. Denise,Thank you so much for your kind comments about your stay with us! I am thrilled you had such an exceptional experience, and that our team went above and beyond to make sure you had a memorable stay. We appreciate the recognition of one of our duty managers, Alex. I am glad to see him being commended and living up to the world class service and hospitality that City Garden Grand Hotel is known for. I am very excited to pass along your kind words to him. We can’t wait to welcome you again in the very near future!Always at your service,Christian TadeoHotel Duty Manager
用户：真实旅客
发布日期：2022年11月27日 发布在：Hotels
酒店管理层的评论
2022年11月29日，回复：酒店管理层 General Manager
Dear Mr. Jui Chi,Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future.Always at your service,Richard ReazonGeneral Manager
用户：真实旅客
发布日期：2022年7月21日 发布在：Hotels
酒店管理层的评论
2022年7月26日，回复：酒店管理层 Richard Reazon
Dear Mr. Lin,
Much appreciation for sharing such an awesome review for City Garden GRAND Hotel following your recent stay. It is a treat to the whole team that you liked our services and facilities all throughout your stay. Thank you and we look forward to welcoming you back on your next visit soon.
Always at your service,
Richard Reazon
General Manager
用户：真实旅客
发布日期：2020年6月29日 发布在：Hotels
住了五天，都沒幫忙整理房間
酒店管理层的评论
2020年11月19日，回复：酒店管理层 Richard Reazon OIC-General Manager
Dear Valued Guest,
Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future.
Best Regards,
Richard Reazon
OIC-General Manager
用户：真实旅客
发布日期：2020年3月10日 发布在：Hotels
酒店管理层的评论
2020年3月13日，回复：酒店管理层 General Manager
Dear Mr. Tinghua,
Thank you for taking the time to share your review with us. Your feedback is highly appreciated and encourages us to continuously provide our guests with the GRAND experience. We look forward to welcoming you back in the future.
Best Regards,
Mirro Reperuga
General Manager
