Outdoor pool, pool umbrellas, sun loungers

Reviews of Belmont Hotel Manila

4 out of 5
Belmont Hotel Manila
Newport Boulevard, Newport City, Pasay

Reviews

8.6

Excellent

Rating 10 - Excellent. 598 out of 1088 reviews" "
Rating 8 - Good. 299 out of 1088 reviews" "
Rating 6 - Okay. 108 out of 1088 reviews" "
Rating 4 - Poor. 45 out of 1088 reviews" "
Rating 2 - Terrible. 38 out of 1088 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to terminal 3 .around 10 minutes walk.
Stayed 5 nights in May 2024

10/10 Excellent

Jennyvee

Traveled with family
The hospitality of the staff from the moment we checked in was appreciated. We only stayed for one night because e had a flight the next day but next time we go home to the Philippines, we will definitely book a longer stay at Belmont!
Stayed 1 night in May 2024
Response from Camille Caracuel on May 20, 2024
Dear Ms. Jennyvee,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give exceptional service. We look forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

6/10 Okay

Gabrielle

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The 10th floor reeked of sewage including in the room. It was a very strong odor. The shower didn’t drain properly, flooding the bathroom. The lighting is poor, especially in the bathroom. It is an easy walk to the runway bridge to terminal 3. Good options in the hotel are limited. During dinner they set up a DJ in the cafe which was unsettling during a meal.
Stayed 1 night in May 2024
Response from Camille Caracuel on May 20, 2024
Dear Ms. Gabrielle,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I appreciate you letting us know your experience from your recent stay. Our guest satisfaction is always a number one priority for us. We do take feedbacks such as this very seriously and aim to have you notice visible improvements upon your return. Your comments have been discussed at length with the responsible team to ensure the hotel maintains its high standards.I honestly hope that this experience will not hinder you from returning to our hotel in the future. I do hope you will allow us another opportunity to put our best foot forward, provide you with the kind of service we are known for and create a truly memorable experience for you and your family. Looking forward to seeing you again.Kind regards,Camille CaracuelDuty Manager

4/10 Poor

Jeffrey

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Schizophrenic Service! Check in team were great! The rooftop pool-towel-bar staff could not even spell service, hospitality or care let alone deliver it. Rude, unhelpful and really crappy food with ultra slow delivery. Room service food was good.
Stayed 1 night in May 2024

6/10 Okay

Maria Arlene

Disliked: Property conditions & facilities
Expensive for the quality of the place and the service.
Stayed 1 night in May 2024

8/10 Good

RELETTE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has very convenient location, close to naia terminal 3 where you can also find a lot of dining options. Hotel staff are very respectful to all guests and one staff called us to make sure we got all what we need and we’re comfortable during our first 2 days. The only thing I was not pleased was during our last 3-4 days stay when I asked one of the housekeeper for a new clean set of cups/tbs as I need to drink my coffee while doing my computer work, she came with only cups and said that it’s the only thing allowed not the spoon or saucer so we have to wash our spoon/cups for reuse despite paying for our daily hotel stay. We stayed there for 5 days.
Stayed 4 nights in May 2024
Response from Cams Ramos on May 17, 2024
Dear Ms. Relette,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Cams RamosDuty Manager

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location, walk to airport in 5 mins, very clean and great service.
Stayed 3 nights in May 2024
Response from Cams Ramos on May 17, 2024
Dear Mr. Richard,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Kenneth, Colorado Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Concierge - Dominic was exceptional and helpful during my short stay.
Stayed 1 night in May 2024
Response from Camille Caracuel on May 18, 2024
Dear Mr. Kenneth,Warmest greetings from the Belmont Hotel Manila! Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. Your feedback on staff friendliness, good and clean amenities, easy communication and smooth check-in procedure is greatly appreciated. It only reaffirms that our commitment to genuine service and care of our guests have always been our top priority.I will personally communicate your positive feedback to my colleagues, as this continues to confirm that the team has delivered the outstanding service that the Belmont Hotel Manila commits to achieve. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless. Sincerely yours,Camille CaracuelDuty Manager

10/10 Excellent

SATURNINA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 2 nights in May 2024
Response from Yvette on May 18, 2024
Dear Ms. Saturnina,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless.Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

dinal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the airport
Stayed 2 nights in Mar 2024
Response from Camille Caracuel on May 14, 2024
Dear Guest,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you again in the near future. Regards,Camille CaracuelDuty Manager

6/10 Okay

Augustine

Stayed 2 nights in Apr 2024
Response from Camille Caracuel on May 14, 2024
Dear Guest,Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you again in the near future. Regards,Camille CaracuelDuty Manager

10/10 Excellent

JEANNE, astoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convent location, friendly and accommodating staff. Clean rooms with nice view. Accessible to airport.
Stayed 1 night in May 2024
Response from Yvette on May 11, 2024
Dear Ms. Jeanne,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

Ella Mara

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 1 night in May 2024
Response from Yvette on May 11, 2024
Dear Ms. Mara,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

10/10 Excellent

April

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay! Wonderful customer service. Breakfast recommended!
Stayed 1 night in May 2024
Response from Yvette on May 11, 2024
Dear Ms. April,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

4/10 Poor

Alfredo

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The shower curtain was stained yellow and smells really bad. The outlets for charging are all so loose and the chargers keep falling off. You can hear everything outside the room and it can get loud with doors opening and closing through the night. The location is great and close to casinos and dining options at New Port Mall if you’re into that. Probably perfect for just a 1 night stay prior to departure.
Stayed 1 night in May 2024
Response from Camille Perez on May 9, 2024
Dear Mr. Alfredo,Thank you for choosing Belmont Hotel Manila. Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. Rest assured that your comments will be passed on to the concerned Department Head to further improve our services. Should you need further assistance, please let me know. With kind regards, Camille PerezDuty Manager

10/10 Excellent

Grace Agnes, Bartlett

Traveled with family
Very good hotel to stay in manila I’ll recommend this hotel to all my friends
Stayed 2 nights in May 2024
Response from Camille Perez on May 9, 2024
Dear Mr. Daniel,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille PerezDuty Manager

10/10 Excellent

EIREEN

Liked: Cleanliness, staff & service, property conditions & facilities
The area has all the convenience it offers to its visitors.
Stayed 1 night in May 2024
Response from Cams Ramos on May 8, 2024
Dear Mr. Eireen,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Jeffrey Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Camille Perez on May 9, 2024
Dear Mr. Daniel,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

10/10 Excellent

John Santos, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Belmont Cafe food are made to perfection. And employees are outstanding courteous very welcoming and always smile.
Stayed 12 nights in Apr 2024
Response from Cams Ramos on May 8, 2024
Dear Mr. Santos,Warmest greetings from the Belmont Hotel Manila! Thank you for taking the time to share your experience with us through this review following your recent stay. It was an absolute pleasure to read about your positive experience at our hotel. Your great feedback towards us is greatly appreciated. It only reaffirms that our commitment to genuine service and care of our guests have always been our top priority.I will personally communicate your positive feedback to my colleagues, as this continues to confirm that the team has delivered the outstanding service that the Belmont Hotel Manila commits to achieve. We would like to sincerely thank you for choosing to stay at the Belmont Hotel Manila. We look forward to welcoming you and your loved ones again in the near future. Meanwhile, stay safe and God bless.Sincerely yours,Cams RamosDuty Manager

10/10 Excellent

Iacopo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2024
Response from Cams Ramos on May 8, 2024
Dear Mr. Iacopo,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Lanie

Traveled with group
Very clean , staff are super friendly and helpful. The only thing is the bathroom is so tight or too small .
Stayed 1 night in May 2024
Response from Cams Ramos on May 7, 2024
Dear Ms. Lanie,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good airport hotel w good service. Walkable to terminal 3 and we are seniors..
Stayed 1 night in May 2024
Response from Cams Ramos on May 7, 2024
Dear Mr. Gary,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 1 night in Apr 2024
Response from Cams Ramos on May 6, 2024
Dear Mr. Jesus,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Cams Ramos on May 7, 2024
Dear Ms. Maricar,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Reuben Gershom Jr, MARKHAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can walk to and from airport terminal 3.
Stayed 1 night in Apr 2024
Response from Cams Ramos on May 6, 2024
Dear Mr. Reuben, Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was perfect. Your concierge was very good. In the way they put themselves out to help find where I needed to go and how I to get there and organising me a Grab.
Stayed 1 night in May 2024
Response from Cams Ramos on May 6, 2024
Dear Mr. Steven, Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Selwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern, spacious and well-equipped room was not what I expected. Shower was excellent, and the air con was powerful. Perfect for an overnight transit.
Stayed 1 night in May 2024
Response from Cams Ramos on May 6, 2024
Dear Mr. Selwyn, Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Ving, covina

Stayed 1 night in Apr 2024

10/10 Excellent

erfel ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to T3
Stayed 1 night in Apr 2024
Response from Camille Caracuel on May 1, 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille CaracuelDuty Manager

10/10 Excellent

Nick, Gilbert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. They helped us get our luggage through the walk way to terminal 3. We just gave the person helping and the security a tip. It was well worth it.
Stayed 1 night in Apr 2024
Response from Camille Caracuel on May 18, 2024
Dear Guest,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager

2/10 Terrible

Ivy

Stayed 1 night in Apr 2024

10/10 Excellent

Lundon, Pacifica

Stayed 1 night in Apr 2024
Response from Camille Caracuel on May 20, 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Regards,Camille CaracuelDuty Manager

10/10 Excellent

Eloisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service. Close to the airport terminal.
Stayed 1 night in Feb 2024
Response from Camille Caracuel on Apr 27, 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Regards,Camille CaracuelDuty Manager

6/10 Okay

Yee Fatt, Singapore

Business traveler
Liked: Staff & service, amenities
The water pressure is quite low The room got mouldy smell The nearby amenities are sufficient and walking distance The staff politeness can be better The only best thing is the location is superb, near to T3
Stayed 2 nights in Apr 2024
Response from Camille Caracuel on Apr 27, 2024
Dear Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regardsCamille CaracuelDuty Manager

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Check in process was lengthy especially for a room that was prepaid. Because the process took so long there was a long line and wait. Noticed multiple people cutting bypass the waiting line to get immediate help increasing the wait time
Stayed 1 night in Apr 2024
Response from Camille Caracuel on Apr 25, 2024
Dear Guest,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Camille CaracuelDuty Manager

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
one of the best customer service
Stayed 1 night in Apr 2024
Response from Camille Caracuel on Apr 24, 2024
Dear Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Camille PerezDuty Manager

10/10 Excellent

Alden

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for travelling! Chic and reasonable prices!
Stayed 1 night in Apr 2024
Response from Jade Alfonso on Apr 23, 2024
Dear Mr Alden,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

8/10 Good

Ian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean, safe and very helpful staff.
Stayed 1 night in Apr 2024
Response from Jade Alfonso on Apr 23, 2024
Dear Mr Ian,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

10/10 Excellent

Marie Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Hotel is clean. Location is very near the airport.
Stayed 2 nights in Apr 2024
Response from Jade Alfonso on Apr 23, 2024
Dear Ms Christine,Warmest greetings from Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind regards,Jade AlfonsoAssistant Front Office Manager

8/10 Good

Eugene

Stayed 2 nights in Apr 2024
Response from Cams Ramos on May 13, 2024
Dear Mr. Eugene,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
It's a great hotel right across from Terminal 3 that I like to use when I arrive in NAIA late and just want to sleep in a nice bed.
Stayed 1 night in Apr 2024
Response from Claire on Apr 22, 2024
Dear Sir Kevin,Thank you for making us your choice of accommodation and for taking the time to write us a review.I am glad to know that you like the convenient location of Belmont Hotel Manila and delighted to hear that you had a positive experience during your visit.It is our pleasure to be at your service and we look forward to your next visit.Sincerely,Claire EspirituDuty Manager

8/10 Good

Dovie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A few walks to terminal 2/3 ..great staff
Stayed 1 night in Apr 2024
Response from Claire on Apr 21, 2024
Dear Dovie,I appreciate your review and glad to know that you like the convenient location of Belmont Hotel Manila.I am delighted to hear that you had a great stay with us. Your positive feedback inspires us to keep providing excellent service that meets our guests' expectations.It's our pleasure to be at your service. Thank you and we look forward to welcoming you again in the future.Sincerely,Claire EspirituDuty Manager

6/10 Okay

Nelsa

Stayed 1 night in Apr 2024
Response from Yvette on May 11, 2024
Dear Ms. Nelsa,Warmest greetings from The Belmont Hotel Manila.I would like to thank you for making us your choice of accommodation and for taking the time to complete our recent online survey.It is also through feedback like yours, from all our valuable guests that we can continuously improve our level of service and hotel facilities.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Looking forward to seeing you again.Kind Regards,Yvette CruzDuty Manager

8/10 Good

Alexander

Stayed 4 nights in Apr 2024
Response from CA on May 10, 2024
Dear Mr. Alexander,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Aprilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness of the hotel , the excellent staff so friendly and helpful .
Stayed 1 night in Apr 2024
Response from Claire on Apr 21, 2024
Dear Ms. Aprilyn,Thank you for sharing your recent experience with us. Our aim is to make sure that all guests feel comfortable and satisfied during their visit and we are grateful that we were able to meet your needs while you were here.Thank you for choosing to stay with us, and we look forward to welcoming you back again soon.Sincerely,Claire EspirituDuty Manager

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient to airport and the many restaurants in Newport mall
Stayed 1 night in Apr 2024
Response from Cams Ramos on Apr 19, 2024
Dear Valued Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

8/10 Good

Rosabeth A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is crowded. Rooms are small.
Stayed 1 night in Mar 2024
Response from Cams Ramos on Apr 19, 2024
Dear Valued Guest,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your positive rating means a lot to us and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.It is with some regret I have noticed that in some areas we have not been able to meet your expectations. On behalf of the whole team, please accept my most sincere apologies for the inconveniences caused.I do hope I can welcome you back soon in the near future. Should there be anything I can be of assistance to you, please do not hesitate to contact me anytime.Sincerely,Cams RamosDuty Manager

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and polite. Great services
Stayed 4 nights in Apr 2024
Response from Cams Ramos on Apr 18, 2024
Dear Mr. Edwin,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.Your valuable feedback is what strives us to always meet our guest’s expectations and to continuously give an exceptional service. We will be looking forward to welcoming you back. Best Regards,Cams RamosDuty Manager

10/10 Excellent

Danny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are the key. Top notch service. True to their promise. I would definitely stay in Belmont Hotel on my next trip to Philippines in the near future.
Stayed 1 night in Apr 2024
Response from Jade Alfonso on Apr 17, 2024
Dear Mr Danny,Thank you for choosing Belmont Hotel Manila as your preferred accommodation.It was an absolute pleasure to read about your positive experience at our hotel. Surely, our team will be glad to read your commendation.I am also delighted to learn that you have experienced a pleasant stay with us. Your positive rating means a lot and serves as a source of motivation to continue delivering outstanding service that aligns with our guests' needs.Again, thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back to the hotel again soon.Sincerely,Jade AlfonsoAssistant Front Office Manager

8/10 Good

Hilario

Stayed 2 nights in Apr 2024
Response from Camille Caracuel on May 18, 2024
Dear Guest,Thank you for sharing your experience.Your comfort is our priority. We are glad to hear that we were able to make your stay an enjoyable one too. Your recommendation towards us is highly appreciatedWe are looking forward to welcoming you back.Regards,Camille CaracuelDuty Manager