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Hotel Serrano

4.0 star property
Upscale hotel, walk to Paseo de la Castellana

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Serrano

Reception
Exterior
Exterior
Superior Room | In-room safe, laptop workspace, soundproofing, free WiFi
Daily buffet breakfast (EUR 16.5 per person)
Reviews
8.6

Excellent

Popular amenities

  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk

Explore the area

Map
Calle de Marques de Villamejor, 8, Madrid, Madrid, 28006
  • Popular LocationGran Via3 min drive
  • Popular LocationPrado Museum4 min drive
  • Popular LocationSantiago Bernabéu Stadium4 min drive
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)21 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

great Location, clean, a few minuts from Puerta de Arcalá
Raquel
Apr 8, 2024
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Room options

View all photos for Double Room Single Use

Hair dryer, bidet, towels

Double Room Single Use

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
HDTV
Hair dryer
Bidet
Private bathroom
In-room safe
Laptop workspace
  • 193 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room | In-room safe, laptop workspace, soundproofing, free WiFi

Double Room

9.4/10 Wonderful

Highlights

Soundproofed
Air conditioning
HDTV
Hair dryer
Bidet
Private bathroom
In-room safe
Laptop workspace
  • 193 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, laptop workspace, soundproofing, free WiFi

Single Room

8.1/10 Very Good

Highlights

Soundproofed
Air conditioning
HDTV
Hair dryer
Bidet
Private bathroom
In-room safe
Laptop workspace
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, laptop workspace, soundproofing, free WiFi

Superior Room

Highlights

Soundproofed
Air conditioning
HDTV
Separate bedroom
Hair dryer
Bidet
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

Reception
Petit Palace President Castellana
Pet friendly
Free WiFi
Restaurant
Air conditioning
8.0 out of 10, Very Good, (873)
The price is $169
$186 total
includes taxes & fees
Jun 9 - Jun 10
Petit Palace President Castellana

About the neighborhood

Madrid

Hotel Serrano is located in Salamanca, a neighborhood in Madrid, and is near a metro station. Paseo de la Castellana and Gran Via are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Madrid Zoo Aquarium and Madrid Amusement Park. Looking to enjoy an event or a game? See what's going on at WiZink Center or Santiago Bernabéu Stadium.
Visit our Madrid travel guideOpens in a new window

What's nearby

  • Gran Via - 3 min drive
  • Prado Museum - 4 min drive
  • Santiago Bernabéu Stadium - 4 min drive
  • El Retiro Park - 5 min drive
  • Puerta del Sol - 6 min drive

Getting around

  • Nunez de Balboa Station - 7 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • Honest Greens Serrano - 4 min walk
  • Five Guys Serrano - 4 min walk
  • Tatel - 5 min walk
  • Starbucks - 4 min walk
  • Flor y Nata - 3 min walk

About this property

Hotel Serrano

Upscale hotel near WiZink Center
Hotel Serrano is located close to Puerta de Alcalá and Plaza de Cibeles, and provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. In addition to a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), babysitting (surcharge), and luggage storage
  • Concierge services, smoke-free premises, and multilingual staff
  • Free newspapers, a 24-hour front desk, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff and location
Room features
All guestrooms at Hotel Serrano boast comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and tubs or showers
  • Daily housekeeping and phones

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16.50 for adults and EUR 7.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 1 building
  • 6 floors
  • Built in 1969
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 7.50 for children
  • Nearby parking fee: EUR 30 per day (656 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Serrano Madrid
Serrano Madrid
Hotel Serrano Silken Madrid
Hotel Serrano Silken
Serrano Silken Madrid
Serrano Silken
Hotel Serrano Managed by Silken
Hotel AA Serrano
Hotel Serrano Hotel

Frequently asked questions

Is Hotel Serrano pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Serrano?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Serrano on Jun 30, 2024 start from $125.74, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Serrano?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Serrano?

Check-out is at noon.

Where is Hotel Serrano located?

Located in Salamanca, this hotel is within 1 mi (2 km) of Paseo de la Castellana, Gran Via, and WiZink Center. Puerta de Alcalá and Plaza de Cibeles are also within 1 mi (2 km). Nunez de Balboa Station is 7 minutes by foot and Ruben Dario Station is 7 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 140 out of 295 reviews" "
Rating 8 - Good. 108 out of 295 reviews" "
Rating 6 - Okay. 35 out of 295 reviews" "
Rating 4 - Poor. 9 out of 295 reviews" "
Rating 2 - Terrible. 3 out of 295 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great Location, clean, a few minuts from Puerta de Arcalá
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and a nice walk to el centro (30 mins). Very close to the US Embassy where I had a meeting. Great stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant return to Madrid!
It's been a long time between visits to Madrid and my recollection was foggy re: best areas to stay. We chose Salamanca on recommendation and then found Hotel Serrano via a search. It was an excellent choice and will most likely return. Comfortable room, quiet environment and a very friendly (and helpful) staff made the stay most enjoyable. Highly recommend.
Stayed 2 nights in Jan 2024

4/10 Poor

Julio

Disliked: Property conditions & facilities

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable quality hotel
Very pleasant stay at this hotel. Situated next to an important boulevard in the city. So many good restaurants in the chic Salamanca neighborhood! Short walk to Gran Fénix hotel for Súper cocktails at night. Price/quality cannot be beat.
Stayed 2 nights in Dec 2023

10/10 Excellent

Luis, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for tourists. You can walk to key areas such as El Retiro, Gran Vía, etc.
Stayed 1 night in Nov 2023

10/10 Excellent

Luis, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for such location
Stayed 1 night in Nov 2023

10/10 Excellent

Rodrigo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay!!
Stayed 6 nights in Oct 2023

10/10 Excellent

Altoon, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location service rooms all great!
Stayed 1 night in Jul 2023

10/10 Excellent

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good, well located, simple
Stayed 1 night in Jul 2023

8/10 Good

Razvan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and convenient short stay
I've only stayed one night, no breakfast. Well positioned on Calle Serrano, surprised to see there is no ramp, we had heavy luggage which are hard to carry on stairs. reception people were nice, room was cosy but pretty small and bath is a bit outdated. for short stays, I would say is great option
Stayed 1 night in Jul 2023

10/10 Excellent

Antwoyne

Great location for public transportation, Great Area for shopping (All designer stores literally around the corner), Friendly staff, and a lowkey hotel… Thank you 😍
Stayed 6 nights in Jun 2023

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Ma Lourdes

Stayed 1 night in May 2023

8/10 Good

Ingmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Marin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 4 nights in Mar 2023

10/10 Excellent

SHERRY

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, excellent location
Stayed 3 nights in Apr 2023

10/10 Excellent

Ulises

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a nice part of town, tho metro stations nearby and the area around it has lots of shopping options
Stayed 2 nights in Mar 2023

10/10 Excellent

Shirley Carol

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fantastic
Stayed 1 night in Feb 2023

8/10 Good

Antonio, Guatemala

Excellent location, clean room and very nice staff.

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

6/10 Okay

Pedro, Miami

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location but a lousy internet connection
Stayed 3 nights in Oct 2022

10/10 Excellent

reid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good towels! Helpful staff. Convenient public transit.
Stayed 4 nights in Oct 2022

10/10 Excellent

Perry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping
Stayed 1 night in Sep 2022

10/10 Excellent

MIRIAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El servicio fue muy bueno, la persona encargada del hotel nos atendió de maravilla
Stayed 1 night in Sep 2022