Ratings based on 510 Verified Reviews

4.2 out of 5
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler from Chula Vista

Posted May 31, 2024 on Expedia
There is many restaurants around the corner, metro, train and bus stations in two blocks away.
Comment from Hotel Management
Jun 1, 2024 by Reception team, Hotel Management
Hello Carlos, thank you for your review.
5 out of 5
by A verified traveler

Posted May 31, 2024 on Expedia
Staff was pleasant & very helpful. Property was safe, clean & within a 10-15 min uber from most places we wanted to go to. We had a twin room & it worked for us for a long weekend in Madrid. The rooms do not come with a blow dryer but you can get one from the front desk to use for 2 hrs. The only two things that would've been helpful was a couple extra hangars & a couple of face towels for the shower. Beyond that, all good!
Comment from Hotel Management
Jun 1, 2024 by Reception team, Hotel Management
Hello Sally, thank you for your review.
4 out of 5
by A verified traveler from Montreal

Posted May 28, 2024 on Expedia
Its a clean organized hotel, perfect for short stays between traveling. Not much in terms of amenities but located close enough to a few dining options
Comment from Hotel Management
May 29, 2024 by Reception team, Hotel Management
Hello Abell, thank you for your review.
3 out of 5
by A verified traveler

Posted May 28, 2024 on Expedia
Conveniently located, close to Metro and South Autobus station.
Comment from Hotel Management
May 29, 2024 by Reception team, Hotel Management
Hello Eleanor, thank you for your review.
4 out of 5
by A verified traveler

Posted May 28, 2024 on Expedia
Comment from Hotel Management
May 29, 2024 by Equipo de recepción, Hotel Management
Hola Harold, gracias por elegirnos para su estancia en Madrid.
4 out of 5
by A verified traveler

Posted May 27, 2024 on Expedia
Good
Comment from Hotel Management
May 28, 2024 by Reception team, Hotel Management
Hello Maria Gabriela, thank you for your review.
4 out of 5
by A verified traveler from Thornhill Markham

Posted May 26, 2024 on Expedia
The neighbourhood is very quiet and nice. There are many restaurants and grocery stores nearby. Easy access to Méndez Alvaro metro station.
Comment from Hotel Management
May 27, 2024 by Reception team, Hotel Management
Hello Wilson, thank you for choosing us and rating us. We hope you had an excellent rest during your stay.
5 out of 5
by A verified traveler

Posted May 20, 2024 on Expedia
Buenas amenidades, limpieza y ubicación
Comment from Hotel Management
May 23, 2024 by Equipo de recepción, Hotel Management
Hola Maria Gabriela, gracias por elegirnos y valorarnos.
3 out of 5
by A verified traveler from houston

Posted May 20, 2024 on Expedia
The room is uncomfortable there was even a chair to seat, the bathroom is to small and all the water when you take a shower run for all the floor. For the price they charge I think I can get a better room
Comment from Hotel Management
May 23, 2024 by Reception team, Hotel Management
Hello Patricia, thank you for your review.
5 out of 5
by A verified traveler

Posted May 18, 2024 on Expedia
Comment from Hotel Management
May 20, 2024 by Reception team, Hotel Management
Hello Christopher, thank you for your review