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"Everything was strait forward getting into the property. Was sent a code, all worked perfectly. Room was lovely and clean and bed was so comfortable. Even has a cafe next door. "

"Excelente hotel cerca de todo. El personal muy amable y atento. Limpieza y comodidad. Me encantó. Recomendado."

"They not open the gate "

"Great location"

"Great place for adults with access to nightclubs, bars and dining"

"It was fabulous!! Very clean and we loved how we felt there. Whenever we needed anything we messaged them on Whatsapp and they responded really quickly. Would stay here again!"

"Room was compact, but was modern, nice, clean and the king bed was comfortable. Staff people were helpful. A great location for exploring central Madrid. Good value! Would recommend!"

"Staff free propety. It was ok. The room was ok. Linen needs some update and also cleaning during the day for the shared bathroom. "

"One great comment!!! The staff is great but one lady name Camila stands out above them all. She went above and beyond on my stay and would like to give her a shout out since she is awesome!! I would stay here again because of the great customer service!!"

"Well run and staff very attentive and pleasant. Nice building. "

"Check-in was easy because it was all done online beforehand. You must have access to data in order to unlock the main doors and rooms as there are no keypads or keys. Overall, the area was quiet and clean, within easy walking distance to the Prado museum and shopping. "

"Este no es un Hotel sino un departamento que rentan por habitaciones. Ofrecen en hoteles.com la mejor habitacion del apartamento pero al llegar te la cambian por una mas pequeña y sencilla sin baño privado. Le rentan la misma habitacion a varios huespedes y al final se configura la estafa que repiten ciclicamente. Ofrecen lavanderia y no la dejan usar. Luego se hace reclamacion y no aceptan lonque hacen. Muy mal lugar nada recomendado. La habitacion tiene mala la cerradura y se hace insegura....

"Good stay. Much better than expected. "

"There's a bit of false advertising with this place. There are actually 2 hotel/apartments and one is nicer than the other. They should be listed separately. I do not recommend the rooms that say "Portillo" because those are actually a different building, about a 9 minute walk away from the main one --> not fun with suitcases. The rooms at the Portillo place are poor, with the lowest quality of furniture, linens, and decoration. If you have allergies, this place is not good, they use a strong...