John, we are extremely grateful for your insights and take your concerns to heart. The areas you highlighted will be looked into immediately and resolved. This is not reflective of our standards and we apologize for letting you down. We would love to connect with you soon to hear more about your stay and work to regain your confidence. Thank you.

Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!

Andre, we are thankful for your honesty. It is wonderful to know your stay was pleasant, but we are eager to learn more about how to win you over entirely. We are eager to improve and provide the perfect stay you deserve. Thank you!

Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future!

It is concerning to hear that your stay did not meet your expectations, Ossama. The issues you encountered with room cleaning are certainly not up to the standard of service we strive to provide. It is regrettable that despite reaching out to customer service, your room was not attended to promptly, requiring you to directly request a housekeeper. This is far from the seamless and attentive experience we aim to deliver and we are here to listen should you want to share more details about your experience. Your feedback is critical and will be addressed with our housekeeping team to ensure that our guest service protocols are followed more diligently. We hope to have the opportunity to regain your trust and demonstrate the high level of service that you should expect from us on a future stay.

It makes us proud to hear our pristinely perfect guest rooms ensured the utmost comfort and convenience for you, Vashtie. Thank you for your kind words. We would love to welcome you back to Sheraton Gateway Los Angeles Hotel anytime!

It is heartening to hear that despite the challenges, the team provided outstanding service during your stay, Derek. However, the well-being of our guests is paramount, and it's clear that the strong scent contributed to discomfort and a less than pleasant start to your day. This feedback is invaluable and will be used to improve how such situations are handled in the future to ensure the comfort of all our guests, especially those sensitive to strong odors. We hope to have the opportunity to welcome you back under better circumstances and provide a more comfortable and enjoyable stay.

Donna, it brings us great pleasure to know your stay was comfortable and peaceful from beginning to end. Wow! The best sleep in a long time is an incredible compliment. Thank you from all of us at Sheraton Gateway Los Angeles Hotel for sharing your positive experience with us. We hope to see you again very soon!

All of us at Sheraton Gateway Los Angeles Hotel relished reading how impressed you were with your stay, Giannina! We would be honored to welcome you back anytime. See you then!

Thank you for rating us so highly, Prakhar! We enjoyed having you here and look forward to welcoming you back the next time you are in the area.

Wow, we are excited to read that your stay at Sheraton Gateway Los Angeles Hotel was perfect from start to finish! We also love that you enjoyed our pristine accommodations, Tiana. Be sure to choose us whenever you are in LA. Thank you!

Todd, we are extremely disappointed your stay fell short of the high standards we strive for. We take your concerns to heart and will give these areas immediate attention. If you want to share anything further we are always here to help and eager to improve your future visits. We are confident your next stay will be worthy of a few more stars.

We are thankful for your review, Michelle! Your compliments regarding your overall impression of Sheraton Gateway Los Angeles Hotel are greatly appreciated! We are happy our team ensured top-notch service and that your stay was flawless in every way. However, we regret our parking rates did not suit your preferences. We aim to price competitively within the area for our valued guests and will continue to assess this. We would love to earn those last few stars the next time you are in LA!

Thank you, Laura, for your five-star rating! We hope to be your preferred property whenever your travels bring you to the area!

Your compliments are greatly appreciated, David. It's exciting to read our accommodations and furnishings left nothing to be desired. We hope we have enticed you to choose Sheraton Gateway Los Angeles Hotel for your future trips to LA.

Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Jeremiah.

Justin, we are honored to be your hotel of choice when in town! It's always exciting to welcome you back to Sheraton Gateway Los Angeles Hotel and provide an impeccable hospitality experience. However, we certainly hear your concerns with the carpets and will be working on this with our team. We hope you will see improvements on your next trip! Thanks again!

Your detailed feedback is truly appreciated, Raymond. We are thrilled our Valet team and pristinely spacious accommodations impressed you. However, it is disheartening to read that your first impression was not ideal and what we strive for. Please know we take your words to heart and will use this as a training opportunity to improve immediately. Also, we are sorry for the inconvenience caused by the ice machine being out of order. We will work with maintenance to enhance our timing with resolving any issues. We are always here should you want to share more about your experience. Hopefully, you can revisit soon so that we can provide the seamless stay you deserve from start to finish.

We are happy to hear our sparkling clean accommodations and warm hospitality won you over, Mashaal! Thank you for your rave review. All of us at Sheraton Gateway Los Angeles Hotel hope your travels bring you back soon!

Earning five stars from you has made our day! Thank you and it will be our pleasure to welcome you back, Yelena.

Knowing we have secured your return in the future is the greatest compliment, Marc! Thank you from everyone at Sheraton Gateway Los Angeles Hotel. We will be eagerly awaiting your next visit so hurry back!

Offering the most comfortable respite along your travels was a pleasure, David. We hope you will always choose Sheraton Gateway Los Angeles Hotel when you are in the area!

Easing your travels with our ideal location near LAX was a joy, Peter. We hope to do it again soon! Thanks for the awesome review!

It is disheartening to hear that you were not satisfied with your recent stay. We are eager to learn more details from you as we are eager to improve and provide attention to any areas in need. Hopefully, we can connect soon and begin to improve your impression.

Guest safety is our top priority, Bertha, so we love that you felt secure and could relax during your stay with us at Sheraton Gateway Los Angeles Hotel. We are glad our location and features provided the utmost convenience to further ease your travels. We hope you will be choosing us again in the future. Thank you!

Thank you for visiting! We are grateful for your star-rating, please come back soon, Janet!

Thank you for sharing your feedback, Steven. We're sorry to hear that certain aspects of your stay didn't meet your expectations, especially regarding our rates. We are eager to learn more about your experience so we can enhance any future visits. Safety is a top priority, and the absence of a bath mat is certainly an oversight we will address immediately. We appreciate your input and hope to provide a more satisfying stay overall.

Richard, we are honored to receive your perfect score! We regret our parking rates did not impress you though. We do price competitively within the area but we will continue to assess and adjust accordingly. Thank you for highlighting this! We hope to impress you even further the next time you are in LA.

Thank you for the five-star rating, Jacob! We are pleased you were satisfied with all aspects of your guest experience and look forward to welcoming you back.

Robert, we are glad our location was ideal for you and provided a 10/10 experience. All of us at Sheraton Gateway Los Angeles Hotel hope to host you again!

Horacio, we love that our convenient features, particularly Starbucks, made your stay enjoyable! Be sure to share any more details about your experience as we are eager to earn those last few stars. Thank you!

Melissa, it's rewarding to hear that you found Sheraton Gateway Los Angeles Hotel to be a wonderful choice during your visit, from the cleanliness of the property to the efficient shuttle service and the beautiful pool. It’s especially gratifying that you felt you received great value in such a prime location. Thank you for your plans to stay with us again! Qe look forward to welcoming you back for another exceptional experience!

Jacqueline, it's wonderful to hear that you enjoyed the spaciousness and comfort of your room at Sheraton Gateway Los Angeles Hotel. It’s pleasing that the coffee machine was to your liking, though it's noted that the absence of a kettle was a surprise. Feedback like yours helps us in enhancing our guest experience, and perhaps we can ensure that all such amenities are available in the future. Thank you for staying with us, and we look forward to your next visit!

Your five-star rating means everything to us, thank you! We look forward to welcoming you back, Justin.

Thank you for your five-stars, Kay. We look forward to your return and hope it's soon!

Receiving your five-stars means a lot to us, Jacqueline! Thank you and we hope to see you again soon.

Raven, learning that your recent stay didn't entirely meet your expectations is disappointing to us. We're hopeful for the chance to demonstrate our best on your next visit.

Saul, thank you for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us at Sheraton Gateway Los Angeles Hotel. It's delightful to know that you found our property excellent, with spacious, clean, and comfortable rooms. We're so grateful for your kind words about our staff, and we're glad that you felt welcomed and well taken care of by our reception team. We're pleased that our convenient location near LAX and the efficiency of our complimentary shuttle service added to your overall experience. It's fantastic to hear that you enjoyed exploring the nearby attractions and that you're already planning to come back and stay with us again. We can't wait to welcome you back for another memorable stay!

Erick, your 5-star rating has brought a smile to our faces! We are grateful for your feedback and can't wait for your next visit.

Reading that our leisure amenities contributed tremendously to your wonderful stay is exciting! Hopefully, you can revisit Sheraton Gateway Los Angeles Hotel for another relaxing dip in the pool! See you then!

Thank you for choosing our property for your recent stay, Maribel. We look forward to providing you with an improved experience during your next visit.

Aisha, we are proud to read our complimentary shuttle and on-site amenities provided the utmost convenience. Thank you for choosing Sheraton Gateway Los Angeles Hotel. Revisit anytime!

Glenn, thank you for sharing your experience with us. We appreciate your understanding regarding our early check-in policy, and we're glad to hear that you found it reasonable. However, we apologize for any inconvenience caused by the additional charge when you arrived 15 minutes early. We understand your frustration, and we agree that customer satisfaction is paramount. We would love to hear more from you on how we can enhance our procedures to ensure a more seamless experience for our guests in the future. We truly value your input, and we hope to have the opportunity to welcome you back for a more satisfying stay.

Samara, we are disappointed you did not have a peaceful night's rest while with us. We would love to learn more specifics from you as we are eager to improve this for any future visits. Thank you and we hope to talk soon!

Thank you Lisa for your star rating! We look forward to having your visit us again.

Knowing that every moment of your stay at Sheraton Gateway Los Angeles Hotel was flawless has us all excited, Jennifer! Thanks for sharing your positive thoughts. Revisit soon!

Thank you for sharing your feedback, Kelsey. We sincerely apologize for the inconvenience you experienced with our shuttle service and the lengthy check-in process after such a long flight. It's clear we missed several opportunities to make your stay comfortable. We understand how these issues compounded your discomfort, especially when coupled with noise disturbances. Please know that your comments have been taken to heart and are being addressed to improve our service and facilities. We are committed to providing a pleasant and comfortable experience for all our guests and hope to have the opportunity to discuss this with you further. We are eager to show you improvements on a future visit.