Dear Martin,Thank you for being our guest and sharing your feedback. Please know we are always working hard to ensure our guests have all they need for a perfect stay, so we are sorry you had a concern with parking. We hope that you enjoyed our wonderful staff and comfortable accommodations, and we look forward to welcoming you back and impressing you further.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Shannon,Thank you for sharing your thoughts with us. We're truly delighted to hear that you had a great experience at our property. We understand that parking fees can be a concern, and we want to assure you that we will carefully consider your feedback. We genuinely hope to have the opportunity to welcome you back for another wonderful stay.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Marilyn,Our goal is to ensure we always have high marks on the three "C's" that are so important to all of our guests: clean accommodations, convenient location, and courteous service. We are thrilled to know you were impressed with all we have to offer, and we hope to welcome you back to Renaissance Los Angeles Airport Hotel the next time you're in the area.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Keisha,Thank you for the feedback on your recent stay. It's great to hear we could enhance this trip with our convenient location and the provided transportation! We hope to see you again for the next concert and can't wait to welcome you back!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Mevice,Thank you for staying with us and for your review. While we're pleased your visit was good overall, we apologize for any concerns you had with housekeeping. Our team will correct any issues immediately so we can ensure a more comfortable and welcoming environment next time. It was our pleasure having you as a guest, and we hope you will consider staying with us again so we can deliver an experience that exceeds your expectations. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Tracy,Thank you for choosing Renaissance Los Angeles Airport Hotel for your accommodations, and we are happy our beds were to your preference and allowed you to relax during your quick visit. However, we apologize for any confusion regarding the complimentary shuttle service and any delay you experienced. This will be looked into to ensure any room for improvement can be implemented. We wish you safe travels and hope to have an opportunity to welcome you back in the future. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Caren,We know traveling can be stressful, and while we regret the troubles you faced at the airport, we are pleased to have provided you with a comfortable place to rest before your next flight. Thank you for the excellent review, and we hope to see you again if you return to LA in the future. Safe travels.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Brenda,Please accept our apologies for your experience with our shower. Rest assured, we take your comments seriously, as providing a safe stay for our guests is our top priority. Please know we are always available to assist our guests; please feel free to reach out to us at any time with any lingering concerns you have so we may address them promptly. Thank you for your review. It was a pleasure having you here, and we hope to hear from you soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Angel,We're delighted you enjoyed your stay at Renaissance Los Angeles Airport Hotel! Please come see us again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Shannon,We’re delighted to hear about your recent experience with us, and we’re so pleased that you recommend us to your fellow travelers! It’s great to know that our comfortable le accommodations, convenient shuttle service, and efficient check-in helped make your trip a memorable one. Thank you for taking the time to share your experience, and we look forward to welcoming you back soon!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear William,We can’t thank you enough for staying at Renaissance Los Angeles Airport Hotel, as well as for your wonderful review. It’s delightful to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Trevion,Please accept our sincere apology for not delivering you the five-star services we are known for. We are working on constant updates to the property, and we look forward to impressing you in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Carl,We are glad everything besides the electricity outage was great, and we understand how that can be a pain during your stay. We regret that you were not informed prior to arrival about our mandatory safety regulation testing and we sincerely apologize for it taking place during your time with us. Thank you for taking the time to share your feedback, and we hope to welcome you back in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Richer,We always enjoy hearing from our guests, so thank you for taking the time to give feedback on your Renaissance Los Angeles Airport Hotel stay! It's wonderful our ambassadors provided such an intriguing and memorable experience. We appreciate your recommendation and hope for the opportunity to welcome you back in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Juana,Thank you for being our guest and sharing your valuable feedback. Your constructive suggestions about complimentary drinks are noted and will be shared with the team as we are constantly working to improve. We hope you enjoyed your stay at Renaissance Los Angeles Airport Hotel and look forward to welcoming you back again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Samantha, Thank you for staying with us and for taking the time to share your experience. Our team apologizes for the challenges you experienced during your stay. We can understand how this would have impacted your experience with us, and for that, we are truly sorry. We will be sure to follow up with our team regarding these issues. Thank you again for taking the time to share, and we hope to see you in the future for an even better experience. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Patricio,Thank you for being our guest recently! We are delighted you thoroughly enjoyed your recent experience, and we appreciate you mentioning our peaceful atmosphere. It was truly a pleasure having you as our guest, and we hope you return soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Thresa,Our terrific ambassadors strive to ensure all our guests feel welcome and will be glad you appreciated their exceptional service. Please come stay at Renaissance Los Angeles Airport Hotel again soon!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Alvin,Thank you for choosing Renaissance Los Angeles Airport Hotel. We are pleased that you liked our well-appointed rooms and friendly guest service. Our ambassadors hope to welcome you back to our hotel in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Claudia,We appreciate the opportunity to have you stay with us, and thank you for taking the time to share your comments. Providing exceptional hospitality is our top priority, so we sincerely apologize that your experience was not what it should have been. Please know your feedback is very important to us and will be reviewed with the team to ensure we always offer our best. We hope you will give us another opportunity to demonstrate our commitment to inspiring and memorable experiences.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Kalyan,We appreciate your thoughts. Please accept our apologies for any inconvenience, and we're sorry we were unable to reach out to you in a timely manner about the unexpected power outage. We understand how frustrating this might have been for you. This certainly is not representative of a typical experience at our property, and we hope you will consider giving us a chance to transform your perceptions.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Jemy,Thank you for staying with us and for your review. We are disappointed your experience was not as expected, and we apologize for any inconvenience. Unfortunately, parking near LAX is at a premium; however, we are priced fairly within this market. We appreciate your understanding and hope to have the opportunity to have you stay with us again should your travels bring you back to the area.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Cathy,It was such a pleasure to welcome you to Renaissance Los Angeles Airport Hotel! We're delighted you had a comfortable stay and that you had the chance to dine at our fantastic restaurant. Thank you for your kind review and perfect rating, and we hope you return soon!Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Rekiah,While we thank you for being our guest and sharing your feedback, we are sorry you had concerns with the parking fee. Please know that parking near LAX is a premium, and we are competitively priced within our market. We hope that aside from that, you enjoyed your stay and our accommodations, and we look forward to welcoming you back.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Glenda,Thank you for your review. We are delighted to know you enjoyed your stay with us. Should your travels bring you back to the area, we hope you choose Renaissance Los Angeles Airport Hotel for your stay again.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Christian,It was a pleasure welcoming you to Renaissance Los Angeles Airport Hotel during your recent visit. We're thrilled to hear you had a positive experience and that you appreciated our clean accommodations, the convenience of the parking, and the excellent service our front desk team provided. Thank you so much for sharing your kind comments, and we hope to have the opportunity to welcome you back the next time you're in the area.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Joseph,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. It's also great to know that our airport shuttle added to your experience. Thank you for your feedback about the onsite dining. We'll keep your comments in mind, and we hope to see you again soon at Renaissance Los Angeles Airport Hotel.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Jerome,It was a pleasure having you at Renaissance Los Angeles Airport Hotel. We're glad you enjoyed your visit, and we look forward to seeing you again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Darren,Thank you so much for the five-star rating. It's wonderful to know that our clean accommodations and prime location near LAX were perfect for your needs. It would be a pleasure to host you again in the future. Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Rodolfo,Thank you so much for choosing to stay with us at Renaissance Los Angeles Airport Hotel. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our commitment to this shone through during your visit. The pleasure was all ours, and we hope you'll choose to visit us again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Brandy,Thank you so much for the five stars. We're glad to hear you enjoyed our engaging amenities and beautiful, comfortable rooms. We apologize for the state of your comforter, as this is not acceptable and does not reflect the quality our guests expect from us. We thank you for taking the time to share your concerns so we may improve the experience of future guests.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Heidi,Thank you for your fantastic review! I'm thrilled to hear all of your compliments. Our team aims to ensure all our guests, including the furry ones, have a comfortable and enjoyable stay. I hope to have the opportunity to welcome you back in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Mary,It was a pleasure hosting you at Renaissance Los Angeles Airport Hotel! We're glad our location was ideal for your trip. Please come see us again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Ben,Thank you for taking the time to leave a review. We are very pleased to hear you enjoyed your lovely, albeit short stay. We hope one day you will be able to stay with us again and hope you have a great day.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Anna,We appreciate your feedback as our team considers it an opportunity to continually improve. We hope to host you again soon.Best Regards,Kathy AdrianceRenaissance Experience Specialist

Dear Charlotte,Thank you for taking the time to provide a review while staying with us at Renaissance Los Angeles Airport Hotel. We are delighted to hear that you found our location and cleanliness appealing. With parking at a premium near LAX, we try to be competitively priced for our guests, and are sorry you were unhappy with the price. We apologize for any confusion regarding wifi service. Please be advised that Marriott Bonvoy members are provided with free wifi in their rooms, along with other wonderful rewards. I hope we have the opportunity to welcome you back in the future.Best Regards,Kathy AdrianceRenaissance Experience Specialist