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The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention center in London City Centre with 24-hour fitness

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Exterior
Front of property
Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes
Daily continental breakfast (GBP 15.00 per person)
Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Popular LocationKensington High Street12 min walk
  • Popular LocationNatural History Museum14 min walk
  • Popular LocationHyde Park3 min drive
  • AirportLondon (LHR-Heathrow)31 min drive
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Room options

View all photos for Plaza Executive Double

Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes

Plaza Executive Double

8.9/10 Excellent

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Bathrobes
Hair dryer
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Triple

9.6/10 Exceptional

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

9.6/10 Exceptional

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Double

8.9/10 Excellent

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

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$172 total
includes taxes & fees
Jun 2 - Jun 3
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About the neighborhood

London

Located in London City Centre neighborhood, The Park City Grand Plaza Kensington is connected to the convention center. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and Kensington Gardens. Natural History Museum and Science Museum are not to be missed. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Earl's Court Station is 8 minutes by foot and Gloucester Road Underground Station is 9 minutes.
Visit our London travel guideOpens in a new window

What's nearby

  • Kensington High Street - 12 min walk
  • Natural History Museum - 14 min walk
  • Kensington Palace - 16 min walk
  • Royal Albert Hall - 18 min walk
  • Hyde Park - 3 min drive

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • Masgouf - 4 min walk
  • The Devonshire Arms - 4 min walk
  • Executive Lounge Marriott - 4 min walk
  • Cast Iron Bar & Grill - 4 min walk
  • Fait Maison - 4 min walk

About this property

The Park City Grand Plaza Kensington

Upscale hotel near Kensington High Street
Located close to Natural History Museum and Royal Albert Hall, The Park City Grand Plaza Kensington provides a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a business center.
You'll also find perks like:
  • Continental breakfast (surcharge), tour/ticket assistance, and free newspapers
  • Multilingual staff, concierge services, and meeting rooms
  • A front-desk safe, luggage storage, and an elevator
  • Guest reviews give top marks for the overall value, helpful staff, and proximity to public transit
Room features
All 76 rooms include comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like free WiFi and minibars. Guest reviews speak positively of the comfortable rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with satellite channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (50 inch wide door)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

Is The Park City Grand Plaza Kensington pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at The Park City Grand Plaza Kensington?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at The Park City Grand Plaza Kensington on Jun 2, 2024 start from $138.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Park City Grand Plaza Kensington?

This hotel doesn't offer parking.

What time is check-in at The Park City Grand Plaza Kensington?

Check-in start time: 2:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Park City Grand Plaza Kensington?

Check-out is at 11 AM.

Where is The Park City Grand Plaza Kensington located?

Located in London City Centre, this hotel is within a 15-minute walk of Cromwell Road, Kensington High Street, and Natural History Museum. Kensington Gardens and Imperial College London are also within 15 minutes. Earl's Court Station is 8 minutes by foot and Gloucester Road Underground Station is 9 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 1003 reviews" "
Rating 8 - Good. 304 out of 1003 reviews" "
Rating 6 - Okay. 101 out of 1003 reviews" "
Rating 4 - Poor. 36 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

jan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a safe, pleasant area. Building is attractive and well maintained. The staff is very courteous and efficient. Room was spacious & beds comfortable. The room was warm as no air conditioning. Fans that were provided helped somewhat.
Stayed 2 nights in May 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay here. This is our favorite London hotel.

10/10 Excellent

Asif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Staff is extremely courteous. Just wish the Air-conditioning in the room was digital thermostat based instead of just a hot or cold dial.
Stayed 3 nights in May 2024

10/10 Excellent

Samiul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious. The staff was friendly. Location was good
Stayed 2 nights in May 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect area. Clean, Quiet, and wonderful, knowledge staff. 5 stars
Stayed 3 nights in May 2024

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very pleasant staff, room was big and airy.plenty of toiletries and towels and a big wardrobe and a safe. The area is quite and felt very safe with restaurants in walking distance Sainsbury’s supermarket just on main road ( very convenient)
Stayed 3 nights in May 2024

10/10 Excellent

Samiul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big enough for three of us. The staff is courteous. The beds are comfortable. Room is clean. They cleaned every day. Free water and cookies every day. The restaurant food was good
Stayed 4 nights in May 2024

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night in the Family Suite. It was massive! Suspect the room was recently renovated as our friends room wasn’t as updated as ours.
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, Room and desk staff.
Stayed 2 nights in May 2024

8/10 Good

Leonid

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I did not like that there was hot water instead of cold. I had to wait for many minutes before it becomes cold.
Stayed 7 nights in May 2024

10/10 Excellent

Jamie

Stayed 2 nights in May 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean.
Stayed 2 nights in May 2024

10/10 Excellent

Pedro, Katy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been nicely updated, considering it’s an old building. The room was comfortable considering London sizes. Cedric at the front desk was specially friendly and helpful. We went out of his way to make our stay comfortable. It’s less than 10 min walk to the underground station with service to two main lines, which is great to get to the main points of interest in the city.
Stayed 5 nights in Apr 2024

4/10 Poor

Seth

Traveled with family
Liked: Cleanliness
For a four star hotel, the staff was at best 3 star. The room itself was 4 star quality though they did have AC issues which you can't fault anyone for a fluke. The lock system was changed on our room. Again understandable, maintenance and upgrades happen, however, the hotel staff should have been prepared to give customers their new keys. It took me 1/2 got to get my key and I was the only one in line. The good to my point about the staff being sub-par.
Stayed 3 nights in Apr 2024

2/10 Terrible

Israel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are dirty is not a 4 stars hotel
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Aurora

Liked: Cleanliness
Nice location
Stayed 3 nights in Apr 2024

8/10 Good

HUI TIN

Traveled with family
Liked: Staff & service
The facilities and the hotel itself looked very old, the sink and bathtub were all rusty, the same goes for the furniture too. The only plus point was the staff. Will I return? Highly unlikely as the hotel is accessible by anyone without a key card, so security is a concern for me.
Stayed 2 nights in Apr 2024

10/10 Excellent

ERIC

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very kind and helpful! Great location near transportation, coffee shops, market and restaurants! We really enjoyed our stay!
Stayed 3 nights in Apr 2024

10/10 Excellent

Malle

Traveled with partner
Liked: Cleanliness, staff & service
Clean, neighborhood feel with grocery nearby. Room a bit dated but well maintained and clean.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
After a few snafus during check in, everything else was excellent. Cedric was going above and beyond to help situate the issues and make them right. Everyone at reception desk provided the best service and answered any questions relating to food recommendations, directions etc. The hotel is very close to both the Earl's Court and Gloucester tube stations. The rooms were clean, comfortable and quiet. I can also mention as a woman traveling solo, i felt the area was safe. Even at night when i would walk to local gorcery store Sainsburys. I would recommend this hotel and stay there again
Stayed 6 nights in Mar 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very central. The rooms were clean and the beds comfortable. I would definitely stay there again.
Stayed 4 nights in Feb 2024

10/10 Excellent

Jeff, Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased.
Stayed 6 nights in Mar 2024

2/10 Terrible

Sarah

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hotel I’ve ever stayed in, that it says 4 star is an absolute scam. I wish I had read reviews prior to booking this hotel and if you are reading this now turn around while you can. The whole time we were there the wifi didn’t work in the rooms and the TV didn’t work. Our outlets weren’t working in the room at first and when it was fixed the man who reset the circuit tried to blame me by saying I must have plugged in my own hair dryer(?) when I didn’t even have one. The room and bathroom smelled awful, the shower did not drain properly and would range from scalding hot to freezing with no warning. This hotel is in desperate need of repair and it’s honestly embarrassing that they are continuing to stay open. The lobby stinks like shisha and the smell drifts upstairs as well. In addition, the old facade is poorly insulated so everything is terribly loud, we barely slept, including having to listen to a member of the cleaning staff talk loudly on the phone for 20 minutes at 8 am. I’m not one to write reviews like this but I feel that it was absolutely necessary. I’ve stayed in hostels and dorm rooms nicer than here. You couldn’t pay me to go back.
Stayed 3 nights in Feb 2024

General hotel information

Reasons to Book
Great Location & Property Cleanliness
Check-In Time
2:30 PM
Check-Out Time
11:00 AM
Star Rating
4.0