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OYO Mystay Inn

2.5 star property
Hotel in London, near Kensington High Street

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July 2024

Photo gallery for OYO Mystay Inn

Standard Triple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets
Front of property
Shower, hair dryer, towels
Standard Double Room, 1 Double Bed | Blackout drapes, free WiFi, bed sheets
Standard Triple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets
Reviews
6.0

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
19 Warwick Rd, London, England, SW5 9UL
  • Popular LocationKensington High Street18 min walk
  • Popular LocationNatural History Museum19 min walk
  • Popular LocationHyde Park5 min drive
  • AirportLondon (LHR-Heathrow)27 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Nice clean hotel with friendly and helpful staff. Good shower but I did find the towel a bit small.
R
Oct 7, 2020
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Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Blackout drapes, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Netflix
  • 70 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Blackout drapes, free WiFi, bed sheets

Standard Single Room, 1 Twin Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Netflix
  • 50 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Blackout drapes, free WiFi, bed sheets

Standard Twin Room, 2 Twin Beds

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Netflix
  • 70 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | Blackout drapes, free WiFi, bed sheets

Standard Triple Room, Multiple Beds

10/10 Exceptional

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Electric kettle
Netflix
  • 80 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior
Courtyard by Marriott London City Airport
Free WiFi
Restaurant
Air conditioning
Breakfast available
9.2 out of 10, Wonderful, (281)
The price is $116
$140 total
includes taxes & fees
Jun 16 - Jun 17
Courtyard by Marriott London City Airport

About the neighborhood

London

OYO Mystay Inn is located in London City Centre, a neighborhood in London. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and Science Museum. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed.
Visit our London travel guideOpens in a new window

What's nearby

  • Kensington High Street - 18 min walk
  • Stamford Bridge Stadium - 19 min walk
  • Natural History Museum - 19 min walk
  • Royal Albert Hall - 4 min drive
  • Hyde Park - 5 min drive

Getting around

  • West Brompton Station - 4 min walk
  • West Brompton Underground Station - 4 min walk
  • London City Airport (LCY) - 57 min drive

Restaurants

  • Pret a Manger - 6 min walk
  • Caffè Nero - 6 min walk
  • Courtfield - 5 min walk
  • The Blackbird - 5 min walk
  • Burger King - 5 min walk

About this property

OYO Mystay Inn

Hotel near Kensington High Street
Close to Stamford Bridge Stadium and Olympia Conference and Exhibition Centre, OYO Mystay Inn provides amenities like an airport shuttle. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Smoke-free premises and multilingual staff
Room features
All guestrooms at OYO Mystay Inn offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Bathrooms with showers and hair dryers
  • Flat-screen TVs with Netflix, streaming services, and cable channels
  • Electric kettles and heating

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport shuttle available

Guest services

  • Multilingual staff
  • No housekeeping service

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: GBP 60 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Lifestyle Hotel Wembar London
Lifestyle Hotel Wembar
Lifestyle Wembar London
Lifestyle Hotel Wembar London
Lifestyle Hotel Wembar
Lifestyle Wembar London
Lifestyle Wembar
Hotel Lifestyle Hotel - Wembar London
London Lifestyle Hotel - Wembar Hotel
Hotel Lifestyle Hotel - Wembar
Lifestyle Hotel - Wembar London

Frequently asked questions

Is OYO Mystay Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking at OYO Mystay Inn?

This property doesn't offer parking.

What time is check-in at OYO Mystay Inn?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at OYO Mystay Inn?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is OYO Mystay Inn located?

Located in London City Centre, this hotel is within 1 mi (2 km) of Cromwell Road, Kensington High Street, and Natural History Museum. Olympia Conference and Exhibition Centre and Stamford Bridge Stadium are also within 1 mi (2 km). West Brompton Underground Station and Earl's Court Station are within a 5-minute walk.

Reviews

6.0
Rating 10 - Excellent. 13 out of 62 reviews" "
Rating 8 - Good. 13 out of 62 reviews" "
Rating 6 - Okay. 11 out of 62 reviews" "
Rating 4 - Poor. 8 out of 62 reviews" "
Rating 2 - Terrible. 17 out of 62 reviews" "

7.0/10

Cleanliness

6.0/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rubbish staff, racist Asian man
Stayed 3 nights in Oct 2020

10/10 Excellent

R

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inverness terrace
Nice clean hotel with friendly and helpful staff. Good shower but I did find the towel a bit small.
Stayed 2 nights in Oct 2020

2/10 Terrible

Verified traveler

the hotel is closed and they charged me
Stayed 1 night in Apr 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unprofessional, Amateurish, Extremely Poor.
This was without doubt the worst experience of booking a stay in London. I shall never make a booking at a OYO hotel again and I have advised friends, family and work colleagues to steer clear. I booked 4 nights at My Stay Inn in Earl's Court, London. When I arrived the front door was locked and another customer was also trying to gain access. After 30 minutes on a call I was told by the call centre that they didn't have a room for me despite my having a confirmation. The other customer found that when she went to her room it was already occupied. She eventually gave up in frustration and just left. I said that I was not prepared for them to locate another OYO hotel nearby and to cancel my booking. They refused to do that so I simply left and checked in elsewhere. A guest at the hotel said that he had seen the same thing with several other bookings on previous days. To me this is nothing more than a breach of contract and might be considered sharp practice or a scam. Overbook your rooms then refuse to cancel or refund to very angry and frustrated customers. Crap.
Stayed 4 nights in Mar 2020

8/10 Good

Mary, Australia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this hotel a few times on business. It is well-priced for central London with new and freshly decorated decor. It is good value for money!
Stayed 2 nights in Feb 2020

2/10 Terrible

Alexander

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a fan when hotels list that they have wifi when it actually does not work. I also contacted them about it and they said it will be fixed butdureing my stay it did not work.
Stayed 2 nights in Feb 2020

6/10 Okay

Madeleine, Tinbeerwah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a good budget place in a great area of London. The problem issue is with the management of check-in as there is no front desk. There is a central number (the only number on the confirmation email) that co-ordinates properties the accommodation group owns - - and while helpful they have no real understanding of how this property works eg telling me there was reception there! - this was when I rang them to confirm checkin arrangements after noting in reviews there had been regular issues with checkin/codes. (I had also emailed them unsuccessfully) The issue it panned out is that you are meant to get sent an email link with the security codes for the front door and to access your own unit door once inside - however these links are not always being sent or something! - with the result that people turn up at check-in time and can't get in! There is only a mobile number on the door to ring (so you need a local sim etc) and the person is not always available (understandably) so if you are lucky someone will be arriving/leaving and let you in the main door where you can wait in the corridor till you can get hold of the local co-ordinator to get details to access your room! This is what happened to us, and to 2 groups of people arriving when we were leaving! I have registered my concerns with the phone check-in person who will pass it on and I hope they are able to manage check-in better in the future as this is a good budget stay otherwise.
Stayed 1 night in Feb 2020

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

NIKOLAOS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Modern but noisy
Modern room but really noisy. Needs double glazed windows as its one step away from the street!
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Emran

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value stay for New Years. Good condition room, tiny but still great. Getting in touch with the property was a pain, since I needed the 4 digit code before entering. Number goes unanswered generally and no replies to emails, even Expedia couldn't get in touch with them for 2 days. I then found their details online somehow. Would suggest improving their contact details, both email and phone. They did apologize, but still - needless stress for what should be standard customer service.
Stayed 1 night in Dec 2019

10/10 Excellent

Mary

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

2/10 Terrible

LUIS

Business traveler
Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Good value budget hotel room in a handy location. Great for tube station but also not too far to walk to v&a harrods etc. room very tiny. Getting access into the hotel was a real problem. The keypad is temperamental& does not work consistently .... The helpline was not manned constantly & I was not the only guest who found themselves outside unable to gain access. The lack of a manned reception means you need to have a 24hr manned phone line. Or an upgraded door entry system. Overall a good value budget place to stay.
Stayed 3 nights in Jan 2020

10/10 Excellent

Emran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Radhika

Disliked: Cleanliness, room comfort
The room got changed at the last minute. And it was small but what we expected. It was a bit dirty and run down and the mattress was really soft. There was a constant creaking throughout the night as well. Overall did not sleep well.
Stayed 1 night in Dec 2019

8/10 Good

James

Liked: Cleanliness, room comfort
Smart and value for money..but some shortcomings
Good: Smart rooms, very comfortable bed, good location, good value for money Bad: check is supposed to be by keypad but no code sent but there is a reception? unclear procedure. TV received no channels at all and will only allow you to screen mirror from phone, no net curtain/privacy at main window and on another small window no curtain at all, so very light at night.
Stayed 1 night in Jul 2019

2/10 Terrible

Ivy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst living experience ever ! The air-con could not function at all. The staff first told us she would arrange technician or change the room for us the next day. But then on the next day, the staff said that the air-con’s issue is a common problem to all the rooms and no technician could come to fix at the moment and no room could be changed. After checking other reviews on the property, I found that the air-con has long been an issue, which means that the hotel had not fixed the problem at all. Second, the property is located near the roads and the rooms are not soundproofed, so you can experience all sort of noisy traffics day and night. Third, there is a ridiculous light installed right outside our window which was so bright that heavily affect our sleeping. Not to mention other issues such as flooding in the bathroom and the ridiculous under-sized toilet seat resulting in a large gap in the front.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really pleased to have a kettle with big cups ,not mentioned on the booking,I think it should be ,usb charging facility on electrical sockets was good wifi worked.unfortunately couldnt get the tv to work but it didnt matter as was out till gone 11pm,the toilet roll holder was hanging off the wall overall a great space to stay for the price,half hour walk from royal albert hall,happy to reccomend this property
Stayed 1 night in Jun 2019

10/10 Excellent

Oana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

2/10 Terrible

Mehdi

Wi-Fi was not working, TV was brokage, no room maintenance
Stayed 2 nights in Nov 2018

10/10 Excellent

Luiz Avelar

Great staff, everything new, clean and working perfectly, and location was brilliant. Rooms are not spacious but perfect for a good night of sleep
Stayed 4 nights in Nov 2018