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Dorsett Shepherds Bush

4.0 star property
Upscale spa hotel near Westfield London Shopping Centre
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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Dorsett Shepherds Bush

Bar (on property)
Front of property - evening/night
Dorsett Room | Premium bedding, minibar, in-room safe, desk
Lobby
Bathroom sink
Reviews
8.0

Very good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Restaurant
  • BarBarBar
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
58 Shepherds Bush Green, London, England, W12 8QE
  • Popular LocationWestfield London Shopping Centre10 min walk
  • Popular LocationOlympia Conference and Exhibition Centre20 min walk
  • Popular LocationHyde Park8 min drive
  • AirportLondon (LHR-Heathrow)30 min drive
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Room options

View all photos for Executive Room

Executive Room | Premium bedding, minibar, in-room safe, desk

Executive Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Sofa bed - double
Premium bedding
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Dorsett Room

Dorsett Room | Premium bedding, minibar, in-room safe, desk

Dorsett Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, minibar, in-room safe, desk

Studio Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Premium bedding
Private bathroom
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
Exterior
The Tower Hotel, London
Free WiFi
Restaurant
Gym
Breakfast available
8.2 out of 10, Very Good, (4726)
The price is $179
$214 total
includes taxes & fees
May 19 - May 20
The Tower Hotel, London

About the neighborhood

London

Near a metro station, Dorsett Shepherds Bush is in Hammersmith and Fulham, a walkable area in London with good shopping. The area's natural beauty can be seen at Hyde Park and Thames River, while Natural History Museum and Science Museum are popular area attractions. London Eye and Madame Tussauds Wax Museum are not to be missed. Guests appreciate the hotel's convenience to public transportation: Shepherd's Bush Market Underground Station is 3 minutes by foot and Goldhawk Road Underground Station is 5 minutes.
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What's nearby

  • Westfield London Shopping Centre - 10 min walk
  • Kensington High Street - 20 min walk
  • Olympia Conference and Exhibition Centre - 20 min walk
  • Kensington Palace - 7 min drive
  • Hyde Park - 8 min drive

Getting around

  • Shepherd's Bush Market Underground Station - 3 min walk
  • Shepherd's Bush Station - 7 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • The Hoxton, Shepherd’s Bush - 1 min walk
  • Shikumen - 1 min walk
  • BrewDog Shepherd's Bush - 2 min walk
  • The Defectors Weld - 2 min walk
  • The Sindercombe Social - 1 min walk

About this property

Dorsett Shepherds Bush

Upscale hotel near Westfield London Shopping Centre
Located close to Olympia Conference and Exhibition Centre, Dorsett Shepherds Bush provides dry cleaning/laundry services, a bar, and a 24-hour gym. Treat yourself to spa services, such as a body treatment, a body wrap, or aromatherapy. The on-site Asian cuisine restaurant, Shikumen, offers breakfast, lunch, and dinner. Guests can connect to free in-room WiFi.
Other perks include:
  • English breakfast (surcharge), express check-out, and an elevator
  • Tour/ticket assistance, multilingual staff, and meeting rooms
  • A porter/bellhop, massage treatment rooms, and concierge services
  • Guest reviews say good things about the overall value, central location, and helpful staff
Room features
All 317 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean, comfortable rooms at the property.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • 37-inch LCD TVs with digital channels
  • Mini fridges, electric kettles, and daily housekeeping

Languages

Arabic, English, French, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 20 for adults and GBP 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jin
  • Shikumen

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 37-inch LCD TV with digital channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 70 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 70.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: GBP 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 20 for adults and GBP 20 for children
  • Pet fee: GBP 70 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 70.0 per day
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Dorsett Shepherds Bush
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush Hotel London
Dorsett Shepherds Bush London
Shepherds Bush Dorsett
Dorsett Shepherds Bush, London England
Dorsett Shepherds Bush Hotel
Dorsett Shepherds Bush London
Dorsett Shepherds Bush Hotel London

Frequently asked questions

Is Dorsett Shepherds Bush pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of GBP 70 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Dorsett Shepherds Bush?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Dorsett Shepherds Bush on Jun 2, 2024 start from $126.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Dorsett Shepherds Bush?

This property doesn't offer parking.

What time is check-in at Dorsett Shepherds Bush?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Dorsett Shepherds Bush?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Dorsett Shepherds Bush located?

Located in Hammersmith and Fulham, this spa hotel is within 1 mi (2 km) of Eventim Apollo, Westfield London Shopping Centre, and Kensington High Street. Royal Albert Hall and Hyde Park are also within 3 mi (5 km). Shepherd's Bush Market Underground Station and Goldhawk Road Underground Station are within a 5-minute walk.

Reviews

8.0

Very Good

Rating 10 - Excellent. 703 out of 1569 reviews" "
Rating 8 - Good. 442 out of 1569 reviews" "
Rating 6 - Okay. 215 out of 1569 reviews" "
Rating 4 - Poor. 119 out of 1569 reviews" "
Rating 2 - Terrible. 90 out of 1569 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Natalie

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Better service at the premier Inn. Bar doesn’t open until 5pm so can’t even get a glass of water, was advised there was one in our room but we couldn’t get in our room as it wasn’t ready yet. No mention of check out times or what time breakfast was. £15 for a breakfast that was un edible, tables not set up, couldn’t even have a cup of tea as no hot water left and when asking they just walked off. The rooms were very comfortable and clean but a give me your key at check out wasn’t really necessary the reception team need training on the small touches. Even the manager didn’t even greet us with with a hello or even his name when we asked to speak to him about a member of staff laughing at me when I called as the spa had closed down and I called to see if they could recommend one I wouldn’t even known he was a manager there, one thing I will say is it great if your going to the 02
Stayed 1 night in May 2024

8/10 Good

Victor, Abuja

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was just righ for a solo traveler however, I noticed the bin in the bathroom was not emptied prior to my check-in
Stayed 1 night in May 2024

6/10 Okay

Abdul, Rozelle

Traveled with partner
Disliked: Cleanliness, staff & service
Check in was poor. I had emailed the hotel to say we would be early and accept the receptionist saying the room will be ready at 3pm. Upon re arrival at 320 we was told to wait 10 mins. At 345 no room and other people had been checked in while we waited. After complaining we was told there was a room and breakfast would be free of charge. Staff covering breakfast were stretched and tables were not cleaned up quickly. Hot food was cool temperature. The area around the hotel felt unsafe in the evening.
Stayed 2 nights in May 2024

10/10 Excellent

Helen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming friendly and professional We had a fabulous stay definitely stay again
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siham and the team made our stay very special and memorable, thank you
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siham and the team made our stay truly memorable and special
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you to Siham for her help checking us in and upgrading us to celebrate Katie’s 50th Birthday. I always stay in Dorsett when in London. Excellent hotel and staff.
Stayed 1 night in May 2024

10/10 Excellent

Anthony, Joondanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my birthday a queen size standard room. My room was decent but I wasn't happy with the view as it was facing another room. I made it known to the recipient after my first night and luckily enough I was given a free upgrade to a suit for the rest of my stay. Overall I enjoyed my stay and the staff were very nice.
Stayed 3 nights in May 2024

6/10 Okay

Jaden

Traveled with partner
Liked: Staff & service, property conditions & facilities
Overall very nice hotel and would stay again. Well presented throughout and staff are very attentive. The rooms itself aren’t as “well kept” as the main areas of hotel. Maybe because it’s a 4 star rating I expected a bit more of the rooms. For example the furnitures seem worn down, the TV in the room I had was very small and had limited channels made available. Tea and coffee facilities were at hand, plenty wardrobe space as well. The bathroom was very spacious but no storage for toiletries even the toothbrushes had to be kept outside the bathroom. I would also request a room away from the elevator as my room was directly in front of it and at times was quite noisy. Like I said overall a nice hotel for a short stay. :))
Stayed 2 nights in May 2024