评分基于 568 条真实点评
4.7 客房清洁度
4.6 服务和员工
4.7 客房舒适度
4.7 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2023年12月29日 发布在：Expedia
酒店管理层的评论
2024年1月3日，回复：酒店管理层 RECM
Thank you so much for your feedback! We're thrilled to hear that you enjoyed your stay with us. Your positive feedback means the world to us, and we look forward to welcoming you back for another wonderful experience.
用户：真实旅客
发布日期：2023年12月28日 发布在：Hotels
酒店管理层的评论
2024年1月3日，回复：酒店管理层 RECM
Thank you so much for your feedback! We're thrilled to hear that you enjoyed your stay with us. Your positive feedback means the world to us, and we look forward to welcoming you back for another wonderful experience.
用户：真实旅客
发布日期：2023年9月12日 发布在：Hotels
酒店管理层的评论
2023年9月25日，回复：酒店管理层 Duty Manager
Hi there, Thanks very much for taking the time to share your review and rating. We are pleased to hear overall you had a good stay. I hope we have the pleasure to welcome you back soon! Positively yours, Duty ManagerCanopy by Hilton London City
用户：真实旅客
发布日期：2023年4月24日 发布在：Hotels
酒店管理层的评论
2023年4月24日，回复：酒店管理层 Anne Beart - Guest Relations Manager
Thank you for your positive review - we love to see it!Hope to welcome you back soon. Positively yours,
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
酒店管理层的评论
2024年5月30日，回复：酒店管理层 Devika
Hi Mirco, Thankyou for taing time and letting us know about your feedback.It looks like that the start was not so positive. We strive to exceed guest's expectations, however in this case we failed to do so. Should you have a moment, please feel free to let us know if there is anything we can do to make things right or future. i hope to welcoming you back to Canopy and get chance to make your stay memorable. Positively yours, Devika - Guest Relations Manager
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
酒店管理层的评论
2024年5月30日，回复：酒店管理层 Devika
Hi Ketki,Thank you so much for your 5 star ratings. I am thrilled to know that you had an epic stay and we look forward to welcoming you again for more epic stays. Positively yours,Devika- Guest Relations Manager
用户：真实旅客 来自：Saint Louis
发布日期：2024年5月28日 发布在：Expedia
Great location
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Devika
Hi Evan, Thankyou for your wonderful ratings. I am thrilled to know that you had an epic stay with us. We look forward to welcoming you back anytime in future. Positively yours, Devika - Guest Relations Manager
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
The room, lobby, public restrooms, and restaurant/bar area were all very clean. Our room was spacious, clean, and very comfortable. The staff was very friendly and helpful. The location is perfect next to other restaurants, pubs, attractions, and the underground. Will definitely be booking again!
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Devika
Hi Shelly, Thank you for your lovely review. I am thrilled to know that you had an epic stay with us and you liked our restaurant nice and clean. Rooms bigger and team friendly. I must agree we are truly blessed in terms of location. There is no better compliment for us than a return visit. We look forward to welcoming you back anytime in future. Positively yours, Devika - Guest Relations Manager
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
I booked 2 rooms for myself & friends, their room was ready at 2:30, ours wouldn't be ready until 3pm which was fine. So we hung out in our friend's room and they were going to call us when our room was ready, we called the front desk at 3:30 and it still wasn't ready, so we waited another 30 minutes, and it still wasn't ready so we went downstairs at 4:30 and they just put us in another room.
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Devika
Hi Kimberly, Thank you very much for taking time and sharing the invaluable feedback with us about your recent stay. This is surely not the positive start and i do apologise for any inconveniences you may have to cause due to this. I am hoping that your stay was looked after and my colleague Georgia was able to assist you in making things right. Please feel free to let us know if we can do anything else to better assist you. We hope to welcoming you back to our Canopy anytime in future. Positively yours, Devika - Guest Relations Manager
用户：真实旅客
发布日期：2024年5月26日 发布在：Expedia
酒店管理层的评论
2024年5月29日，回复：酒店管理层 Devika
Hi Stephen, Thank you for your 5* ratings. I am thrilled to know that you had an epic stay. We look forward to welcoming you back anytime soon. Positively yours, Devika - Guest Relations Manager
