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Best Western Kensington Olympia Hotel

3.0 star property
Hotel with 24-hour front desk, walk to Kensington High Street

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Photo gallery for Best Western Kensington Olympia Hotel

Exterior
Room amenity
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Iron/ironing board, free WiFi
Reviews
6.6

Popular amenities

  • 24/7 front desk24/7 front desk24/7 front desk
  • Pet friendlyPet friendlyPet friendly
  • Free WiFi

Explore the area

Map
Matheson Road,25-27, London, England, W14 8SN
  • Popular LocationOlympia Conference and Exhibition Centre5 min walk
  • Popular LocationKensington High Street6 min walk
  • Popular LocationHyde Park5 min drive
  • AirportLondon (LHR-Heathrow)27 min drive

Most relevant reviews

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10/10 Excellent

this hotel is small but very nice, very clean and the staff is very friendly and knowledgable. they helped me get around...
diane
Jan 5, 2019
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Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Room amenity

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Room amenity

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Room amenity

Executive Room, 1 King Bed, Non Smoking

Highlights

LCD TV
Renovated in 2007
Eco-friendly toiletries
Digital channels
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking

Room amenity

Standard Room, 1 Twin Bed, Non Smoking

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

Room amenity

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

Highlights

LCD TV
Renovated in 2007
Eco-friendly toiletries
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, No Windows

Room amenity

Standard Room, 1 Double Bed, Non Smoking, No Windows

Highlights

LCD TV
Renovated in 2007
Eco-friendly toiletries
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Room amenity

Standard Room, 1 Double Bed, Non Smoking (Small Room)

  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the neighborhood

London

Best Western Kensington Olympia Hotel is located in Hammersmith and Fulham, a neighborhood in London, and is near a metro station. Wimbledon Tennis Club and Twickenham Stadium are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Natural History Museum and Science Museum. Check out an event or a game at Royal Albert Hall, and consider making time for London Eye, a top attraction not to be missed.
Visit our London travel guideOpens in a new window

What's nearby

  • Olympia Conference and Exhibition Centre - 5 min walk
  • Kensington High Street - 6 min walk
  • Westfield London Shopping Centre - 3 min drive
  • Kensington Palace - 5 min drive
  • Hyde Park - 5 min drive

Getting around

  • West Kensington Underground Station - 4 min walk
  • Kensington (Olympia) Station - 8 min walk
  • Heathrow Airport (LHR) - 27 min drive

Restaurants

  • West Kensington London Underground Station - 4 min walk
  • Executive Lounge Hilton - 7 min walk
  • Harris + Hoole - 10 min walk
  • Society Bar & Restaurant - 7 min walk
  • Famous Three Kings - 5 min walk

About this property

Best Western Kensington Olympia Hotel

Hotel near Kensington High Street
Near Olympia Conference and Exhibition Centre, Best Western Kensington Olympia Hotel provides everything you need. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An elevator, a front-desk safe, and smoke-free premises
  • A 24-hour front desk
Room features
All guestrooms at Best Western Kensington Olympia Hotel offer amenities such as free WiFi.
Other amenities include:
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LCD TVs with digital channels

Languages

English, Hindi, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Towels

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2:30 PM

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Frequently asked questions

Is Best Western Kensington Olympia Hotel pet-friendly?

Yes, pets are allowed at this property. A fee applies.

How much is parking at Best Western Kensington Olympia Hotel?

Best Western Kensington Olympia Hotel doesn't offer parking.

What time is check-in at Best Western Kensington Olympia Hotel?

Check-in begins at 2:30 PM.

What time is check-out at Best Western Kensington Olympia Hotel?

Check-out is at 11:30 AM.

Where is Best Western Kensington Olympia Hotel located?

Located in Hammersmith and Fulham, this hotel is within a 10-minute walk of Olympia Conference and Exhibition Centre and Kensington High Street. Westfield London Shopping Centre and Natural History Museum are also within 2 mi (3 km). West Kensington Underground Station is only a 4-minute walk and Kensington (Olympia) Station is 8 minutes.

Reviews

6.6
Rating 10 - Excellent. 78 out of 800 reviews" "
Rating 8 - Good. 273 out of 800 reviews" "
Rating 6 - Okay. 286 out of 800 reviews" "
Rating 4 - Poor. 109 out of 800 reviews" "
Rating 2 - Terrible. 54 out of 800 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
A nice hotel with friendly staff. Close to the tube. The room was small but all London hotel rooms are.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
small, clean,affordable and nice
this hotel is small but very nice, very clean and the staff is very friendly and knowledgable. they helped me get around with the bus and subway and taxis, they were there all the time, the place was very clean and relaxing
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Depressing and shabby, needs TLC
The staff work hard here and are very helpful, but the hotel itself is very worn down and desperately in need of care. The carpet has holes in it and is dirty black in places, the paint is coming off of the walls, and the room was freezing. Definitely budget, but we've gotten much better for this price. Small room. The owners should take time to renovate. I would not stay here again, but for the location. Depressing.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing. They even recommended a great breakfast place that we ended up going to every morning before exploring. I forgot my adapter and they helped me out.
Stayed 4 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Guss, Dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff in a nice hotel very close to the underground. Close to the main centre city attractions.Recommendable
Stayed 3 nights in Dec 2018

10/10 Excellent

Ruth

Was good. The ladies at reception were friendly and supportive. They were lovely
Stayed 2 nights in Nov 2018

8/10 Good

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2018

2/10 Terrible

Aniek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

4/10 Poor

Michael, Atlanta,Ga

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were friendly and tried to be helpful with directions, etc. The room itself was extremely cramped - little room for luggage. The bathroom taps for sink and shower were difficult to control - water sprayed everywhere - entire bathroom floor was soaked after a shower. Heater was jammed against the second bed - heat was turned on inadvertently while we were away for the day - by evening, the room was like a furnace. It was up to us to turn it down, once we were told where the control was - it took hours to cool down. The hair dryer and kettle did not work initially - staff did check fuses elsewhere in building and remedied the situation. This should have been checked before occupancy. I understand that rooms in modest hotels in London are very small, and have stayed in other small rooms, but this was a very inconvenient room in which to stay.
Stayed 3 nights in Oct 2018

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities, room comfort
Carpets smell of pee
Don’t get this place confused with Kensington west spa hotel as I did. Room was crammed with beds, including bunks. Mattress uncomfortable and stained. Carpets smell of pee. Didn’t trust to eat there so can’t comment on the food
Stayed 2 nights in Oct 2018

8/10 Good

vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Good service
Stayed 1 night in Sep 2018

4/10 Poor

Roger, wales

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bearable
2 nights bearable just about for a quiet life. ( really should have complained). Room 22 very! cracked tiles in shower room. If it was your house you’d fix it straight away. Stains in ceiling from flat roof above. Noise from boiler below. Cheap but not worth it.
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We asked for a double room and when we checked in, we got a double bed and twin bunk beds, plenty of room for my daughter and me. Hotel was only a few blocks from the tube station, so very convenient. After check-out we were allowed to keep our luggage there until we left for the airport later that night. Staff was friendly and helpful with traveler information.
Stayed 3 nights in Sep 2018

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

Pamela

Liked: Cleanliness, staff & service
Disliked: Room comfort
Our twin room was fine for size but the bathroom was ridiculously small. And after one shower the floor was soaking wet. Also, when we stayed it was very very hot. No fans or air conditioning in the room. Thank God I brought a mini fan with me. Also just one pillow per bed. Not the most comfortable. Would have been nice to have been given the option of one or two more. The staff and cleanliness were great though. Location was fantastic.
Stayed 4 nights in Jul 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a Dump
Avoid this place at all costs. Terrible terrible. Filthy rooms dirty carpets broken mirror and tiny rooms. Staff arrogant and unwelcoming Had booked for 3 nights but cancelled the last 2 and now they won’t give me my money back. Should not be advertised on any site Windows open on garbage dump so you cannot open them to aerate a bit cause flies and other rodents could get into the room. Garbage truck arrives at 6:00 and try to sleep with all the noise,
Stayed 3 nights in Jul 2018

6/10 Okay

Peter, Truro, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, fast efficient check in, clean.
Only a couple of niggles - shower room was a little smelly and there are some corridors that are pitch black! However, this hotel is excellent value, really clean and comfortable, and has friendly staff with a 24 hour reception. I would happily pay extra if they wanted to offer a continental breakfast pack like an American motel.
Stayed 1 night in Jul 2018

10/10 Excellent

NATALIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic family stay in Kensington West Hotel.
We have just returned from an amazing weekend in London & stayed in Kensington West Hotel with our 4 children. The hotel was fantastic, our family room - 1 double,2 singles & bunk beds was clean, in great condition, spacious & the beds were comfier than we all have at home! There was a bath & shower in the room & working kettle, hairdryer & tv. The staff were friendly & helpful & the atmosphere was very welcoming. The hotel is in a nice clean neighbourhood with a 20minute walk to Shepherds Bush that felt safe enough to walk back from in the middle of the night. Hotel & neighbour hood was also very quiet through the night resulting in rested happy children the next morning ready for a long day in London. There is also a car park space we used through justpark that was a 3 min walk away from the hotel. We can't wait to book a stay with the hotel again later in the year.
Stayed 1 night in Jun 2018

6/10 Okay

L, Vancouver

Disliked: Room comfort
convenient location
It is in a quiet area and still of walkable distance to a tube station. The room is very small, just like those in Japan. The maintenance is minimal and there is only a reception counter and no lobby to meet friends.
Stayed 4 nights in Jun 2018

8/10 Good

Jud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible
Hotel room was terrible it was way too small I went there with 2 of my friends for the weekend. The room had bunk beds in because it was that small to fit 2 single beds in. Carpet looked like it hadn’t been cleaned for years! Only thing that was okay and got us through staying in that hotel was because the bathroom and shower were pretty new and actually clean. And the staff were friendly and helpful.
Stayed 2 nights in Jun 2018