View from property

Reviews of Hoover Dam Lodge

3.5 out of 5
Hoover Dam Lodge
US Highway 93, Boulder City, NV

Reviews

8.4

Very Good

Rating 10 - Excellent. 1010 out of 2063 reviews" "
Rating 8 - Good. 572 out of 2063 reviews" "
Rating 6 - Okay. 275 out of 2063 reviews" "
Rating 4 - Poor. 123 out of 2063 reviews" "
Rating 2 - Terrible. 83 out of 2063 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were there for one evening and everything was outstanding
Stayed 1 night in May 2024

10/10 Excellent

Arnaldo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful lodge.
Stayed 2 nights in May 2024
Response from Michelle on May 27, 2024
Thank you for your feedback. We are so happy you enjoyed your stay!

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2024
Response from Michelle on May 27, 2024
Thank you for your feedback!

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is older, but still good. It isn’t a huge destination area, except for what looked like extreme kayaking. Which is great because they go to bed early, so it’s very quiet and peaceful. The in house restaurant was meh and pillows a bit tough, but for the price I was really pleased with the place.
Stayed 1 night in May 2024

10/10 Excellent

SCOTT

Traveled with family
Liked: Cleanliness, staff & service, amenities
Liked the available dining on site, wished for a coffee pot in room, and actual draft beer on tap as advertised.
Stayed 1 night in May 2024

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a bit dated, but was comfortable. Very close to Hoover Dam. The lobby had a strong cigarette smell from the Casino area.
Stayed 1 night in May 2024
Response from Michelle on May 26, 2024
Thank you for your feedback.

8/10 Good

Shuo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 2 nights in May 2024
Response from Michelle on May 24, 2024
Thank you for your feedback. We are so happy you enjoyed your stay.

10/10 Excellent

Tom, ROCKFORD

Traveled with family
Liked: Amenities
We were welcomed at 2AM by a pleasant agent to check us in. Welcomed by a clean an comfy room. Welcomed at an open bar T 2:15 AM. Had a drink, played a few games, and went on to bed. Same reception in the morning. We were sad to leave, and looking forward to returning.
Stayed 1 night in May 2024
Response from Michelle on May 24, 2024
We are so happy you enjoyed your stay!!! Thank you so much, we hope to see you again soon!

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hidden gem. We attended a music festival in Las Vegas and needed a nice, quiet place to recover. This establishment did not disappoint and must give kudos to Barbara for excellent customer service. We will definitely book again.
Stayed 2 nights in May 2024
Response from Michelle on May 24, 2024
Thank you so much for your feedback. I am so happy you enjoyed your stay. Barbara is a star desk agent for sure! We hope to see you again soon.

10/10 Excellent

Terri J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and great accommodations.
Stayed 4 nights in May 2024
Response from Michelle on May 24, 2024
Thank you for your feedback.

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Lake and Dam. Awesome hiking trailheads within walking distance.
Stayed 2 nights in May 2024
Response from Michelle on May 20, 2024
Thank you for your feedback.

8/10 Good

Jessica

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was in close proximity to the Hoover Dam which is what we were looking for and overall it was a nice place to stay. We did however find one cockroach in our room…gross.
Stayed 1 night in May 2024
Response from Michelle on May 24, 2024
Thank you for your feedback. We will use this information to help make future stays more enjoyable.

8/10 Good

Jeff

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Michelle on May 24, 2024
Thank you for your feedback.

6/10 Okay

Regan, Front Royal

Traveled with partner
Disliked: Property conditions & facilities
It has seen better days. Not enough people to staff the cafe. Dated furnishings. The lobby reeked of smoke. Ice machines were not working. The front desk gave out bags of ice on request but there was no container in the room to put the ice in once you got it. Housekeeping did not come to refresh the room so I kept the tip I left for them since I made the bed myself. The front desk personnel were friendly and helpful.
Stayed 2 nights in May 2024

6/10 Okay

Liz

Traveled with partner
Liked: Staff & service
The hotel is older but maintained properly. There's not enough plugs in the rooms for phones and what not. It was very convenient to trails and the Hoover Dam
Stayed 2 nights in May 2024

10/10 Excellent

jayne

Traveled with partner
Great, clean, price was right!
Stayed 1 night in May 2024
Response from Michelle on May 11, 2024
Thank you so much. We are pleased to know you enjoyed your stay!

8/10 Good

Susan

Liked: Cleanliness, staff & service
We enjoyed our time there because of our sightseeing and the staff members were delightful to work with. However, we did not like the smokiness of the lobby area that we had to go through everytime we went in or out of the hotel even though it was a gorgeous area. Our room was very large, but inadequately furnished, having no dresser for our clothes and very little surface area to utilize.
Stayed 2 nights in May 2024
Response from Michelle on May 12, 2024
Thank you for your feedback We will use this information to make future stays more comfortable for our guests..

6/10 Okay

Emma

Traveled with family
Disliked: Property conditions & facilities
Okay place to stay nothing special. Not super nice. Hot tub was not in service and pool was freezing. No coffee makers in rooms.
Stayed 1 night in May 2024
Response from Michelle on May 11, 2024
Thank you for your feedback.

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Plan to stay here in the future!
Stayed 1 night in May 2024
Response from Michelle on May 10, 2024
We are so pleased you enjoyed your stay! We look forward to seeing you again soon!

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property
Stayed 1 night in May 2024
Response from Michelle on May 10, 2024
Thank you for your feedback!

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Michelle on May 10, 2024
Thank you for your feedback!

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXTREMELY FRIENDLY STAFF AND EXCELLENT VALUE.
Stayed 1 night in May 2024
Response from Michelle on May 10, 2024
Thanks so much for your feedback. We are happy you enjoyed your stay!

6/10 Okay

Ernesto

Traveled with family
Liked: Cleanliness, staff & service
Pros: Got it d location right next to Hoover Dam. Cons: limited cable & No streaming channels ie Netflix-Utube etc. Luggage Carrier unavailable in the mornings.
Stayed 1 night in May 2024

8/10 Good

Ralph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not many people. Hotel seemed to be empty while we were there.
Stayed 2 nights in Apr 2024

6/10 Okay

Ronak

Traveled with family
Old facility not kept up well but clen and decent transit stay. Nice small casino, bar. coffee shop. Store etc Bit low blue for the money
Stayed 1 night in Apr 2024

8/10 Good

Leesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Id stay again it was nice
Stayed 2 nights in May 2024
Response from Michelle on May 12, 2024
Thank you so much!

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine.
Stayed 2 nights in Apr 2024

8/10 Good

YURI BERENICE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Stayed 1 night in May 2024
Response from Michelle on May 4, 2024
Thank you for your feedback.

8/10 Good

Michael

Liked: Property conditions & facilities
I stayed at this property with my family for 11 days. We used it as a base camp to explore the area.the back drop of this hotel is beautiful over looking lake mead.all staff I spoke with were pleasant. There’s no coffee maker in room but coffee is available for free 24hrs.the hotel lobby and casinos are typical of Vegas , a little smoky and dark , big horn cafe was excellent and very cost effective! Our room was clean when we arrived but a little dated and the only down side is they we’re supposed to clean room every third day but they just changed towels and garbage.over all I’m happy with this hotel ,location, price , and staff made it pleasant
Stayed 11 nights in Apr 2024
Response from Michelle on May 4, 2024
Thank you for your feedback. We are so happy you enjoyed your stay!

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front staff was amazing, very kind and helpful.
Stayed 1 night in Apr 2024
Response from Michelle on May 4, 2024
Thank you so much for your feedback!

10/10 Excellent

Paula

Traveled with partner
Such a cute place with so much history of Hoover dam and area. Staff was exceptionally nice!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Apr 2024
Response from Michelle on May 1, 2024
Thank you for your feedback. We are so happy you enjoyed your stay!

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
lack of amenities in room
Stayed 2 nights in Apr 2024

10/10 Excellent

Panagiotis, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Apr 2024
Response from Michelle on May 1, 2024
Thank you for your feeedback!

6/10 Okay

Shirley

Stayed 1 night in Apr 2024
Response from Michelle on May 20, 2024
Thank you for your feedback.

8/10 Good

David Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was closed and they ran out of bottled water and a few other things. The casino took my wife’s money. Otherwise we loved it and the staff was friendly and very helpful. We would stay there again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Panagiotis, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great trail right by the parking lot takes you to the hoover dam. Staff super friendly. Place can use a bit of an upgrade as hallway gave me vibes from the Shining. Casino is pretty no frills(which I dig). Damn good burger at the bighorn cafe
Stayed 2 nights in Apr 2024
Response from Michelle on May 1, 2024
Thank you for your feedback. Im so happy you enjoyed your stay!

10/10 Excellent

caleb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Barbara greeted us at the front desk & she was AMAZING!! She promptly checked us in, asked if we had eaten since it was less than 20 min until the cafe closed. We hadn’t eaten so she walked us over there and told the hostess that we haven’t eaten. I forgot to get the hostess’s name, but she was also amazing and said it was no problem. We took our food to go so we didn’t keep them waiting longer, but they even said we could sit down and eat if we wanted. The food was ready pretty quick and it was delicious. Amazing service here!!
Stayed 1 night in Apr 2024
Response from Michelle on Apr 29, 2024
Thank you for your feedback! We are so happy you are enjoying your stay.

6/10 Okay

Martine

The place is old and the carpet is old. I would not return to this hotel.
Stayed 1 night in Apr 2024

8/10 Good

Cindy

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Aging property that needs some loving care. Could be really nice again. Location is great.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 29, 2024
Thank you for your feedback.

8/10 Good

Louise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older but clean. Food was good and well priced. Smoking on the first floor but it wasn’t present in the restaurant as we sat in the back. Couldn’t get a coffee until 8 am. Pool and spa closed. Good value Next to Hoover dam which was great tour and no resort fee!!!!
Stayed 1 night in Apr 2024
Response from Michelle on Apr 27, 2024
Thank you for your feedback. We are so happy you enjoyed your stay.

10/10 Excellent

Delisa

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the display case that had local small desert animals in it.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 26, 2024
Thank you so much!

8/10 Good

ARTHUR, SPRING CREEK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Michelle on Apr 27, 2024
Thank you for your feedback.

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff and great location for seeing attractions around the Hoover Dam
Stayed 2 nights in Apr 2024
Response from Michelle on Apr 26, 2024
Thank you for your feedback. We are so happy you enjoyed your stay!

6/10 Okay

Grace

Liked: Staff & service
Disliked: Property conditions & facilities
People were nice but the place is tired and old. The air conditioner was terribly loud and hard to sleep. Bed was not very comfortable. Shower would not turn off. Hotel smelled smoky.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 26, 2024
Thank you for your feedback. We will use this information to improve our guest experience.

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Liked Location and Beauty. The Dam Wow. Travel Services and Fuel Avail. Dog Area Great with long safe walk available. Problems? It was hot and the pool was locked. Not Good. Hotel Restaurant CLOSED for Breakfast. We, like most people, wanted and needed to leave before the place opened so NO Breakfast. This needs to change.
Stayed 1 night in Apr 2024
Response from Michelle on Apr 26, 2024
Thank you for your feedback. Unforeseen issues with the pool and hot tub caused it to be closed, needing resurfacing. I will get word to the café about their breakfast hours, they open at 8am daily. The General Sore does offer some breakfast items, and is open 24/7.We will use this information to help improve our guest experience.

10/10 Excellent

Michael

Business traveler
Liked: Amenities
Really clean and quiet.
Stayed 2 nights in Apr 2024
Response from Michelle on Apr 22, 2024
Thank you for your feedback. We are pleased you enjoyed your stay.