“We were excited to stay here but it felt very disappointing. At first, the entrance and parking were so hard to find. Then they didn’t know we were arriving. The very nice and polite young lady called the owner while we waited. We were offered a beverage (recommended by her) which we gratefully accepted. We knew there was a welcome drink provided and really, for the delay we should have been provided one. But surprisingly we were charged with the explanation that she was new, our room was……