2/10 Terrible
Chris
Jun 3, 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel refused to let me cancel a 3 night stay within 24 hours of booking when my plans changed. It was weeks before the trip was planned. I wasn't going to lose all of that money & pay for another hotel so I decided to stay there anyway. The office was infested with fruit flies. The room was filthy with a sticky floor and the bathroom was dirty. There was no ice machine. The staff had a freezer in the office where they made their own ice. They wouldn't let me take a full bucket of ice, just what I needed for my cup. The ice cubes were all frozen together so we had break them up. Then the staff member touched the ice with his bare hands to give it to me. I declined that ice. I slept in my clothes and left first thing the next morning. My friends that I was meeting in town had much nicer accommodations and were nice enough to let me stay with them the rest of the weekend.
Chris
Stayed 2 nights in May 2024