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Holiday Inn Resort Samui Bophut Beach, an IHG Hotel

4.5 star property
Luxury hotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Holiday Inn Resort Samui Bophut Beach, an IHG Hotel

Bar (on property)
Exterior
Exterior
Suite, 2 Bedrooms | Minibar, desk, laptop workspace, blackout drapes
Restaurant
Reviews
9.0

Wonderful

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym
  • RestaurantRestaurantRestaurant

Explore the area

Map
Moo 2 Bophut, Koh Samui, Surat Thani
  • Popular LocationBo Phut Beach3 min walk
  • Popular LocationFisherman's Village Plaza8 min walk
  • Popular LocationChaweng Beach12 min drive
  • AirportKo Samui (USM)13 min drive
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Room options

View all photos for Room, Multiple Beds (Kids Theme Playground Access)

Minibar, desk, laptop workspace, blackout drapes

Room, Multiple Beds (Kids Theme Playground Access)

10/10 Exceptional

Highlights

Outdoor play area
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room

Minibar, desk, laptop workspace, blackout drapes

Standard Room

10/10 Exceptional

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 366 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony, Ocean View

Standard Room, 2 Double Beds, Balcony, Ocean View | Minibar, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Balcony, Ocean View

10/10 Exceptional

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 366 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

10/10 Exceptional

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Flat-screen TV
2 bedrooms
  • 678 sq ft
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Balcony

Minibar, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Balcony

10/10 Exceptional

Highlights

Furnished balcony
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Ocean View

Minibar, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
  • 818 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Minibar, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool Access

Minibar, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Pool Access

Highlights

Outdoor play area
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Pool Access

Minibar, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds, Pool Access

10/10 Exceptional

Highlights

Outdoor play area
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms (Playground Access)

Suite, 2 Bedrooms (Playground Access) | Minibar, desk, laptop workspace, blackout drapes

Suite, 2 Bedrooms (Playground Access)

Highlights

Outdoor play area
Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
  • 678 sq ft
  • Sleeps 5
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony

Minibar, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Balcony

10/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Balcony (Kids Theme)

Minibar, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Balcony (Kids Theme)

10/10 Exceptional

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, Multiple Beds, View (Kids Theme Playground View)

Balcony view

Room, Multiple Beds, View (Kids Theme Playground View)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 King Bed (Garden Access)

Minibar, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed (Garden Access)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Garden Access)

Minibar, desk, laptop workspace, blackout drapes

Standard Room, 2 Double Beds (Garden Access)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Blackout drapes/curtains
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, View (Playground View)

Room amenity

Suite, 2 Bedrooms, View (Playground View)

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Dining table
Flat-screen TV
  • 678 sq ft
  • Sleeps 5
  • 1 Twin Bed

View all photos for Suite, Multiple Beds (Kids Theme)

Suite, Multiple Beds (Kids Theme) | Minibar, desk, laptop workspace, blackout drapes

Suite, Multiple Beds (Kids Theme)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

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About the neighborhood

Koh Samui

Located in Koh Samui, Holiday Inn Resort Samui Bophut Beach, an IHG Hotel is on the beach. Bangrak Pier and Maenam Pier are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Bo Phut Beach and Chaweng Beach. Fisherman's Village Plaza and Wat Plai Laem are two other places to visit that come recommended. Discover the area's water adventures with windsurfing nearby, or enjoy the great outdoors with rock climbing, horse riding, and mountain climbing.
Visit our Koh Samui travel guideOpens in a new window

What's nearby

  • Bo Phut Beach - 3 min walk
  • Fisherman's Village Plaza - 8 min walk
  • Bangrak Pier - 5 min drive
  • Chaweng Beach - 12 min drive
  • Choeng Mon Beach - 17 min drive

Getting around

  • Ko Samui Airport (USM) - 13 min drive

Restaurants

  • Coco Tam's - 2 min walk
  • Smile House Restaurant - 3 min walk
  • SUMMER By Coco Tam's - 1 min walk
  • Happy Elephant Seafood - 5 min walk
  • Fisherman Village - 4 min walk

About this property

Holiday Inn Resort Samui Bophut Beach, an IHG Hotel

Luxury family-friendly hotel near Bo Phut Beach
Located close to Fisherman's Village Plaza and Bangrak Pier, Holiday Inn Resort Samui Bophut Beach, an IHG Hotel provides a poolside bar, a coffee shop/cafe, and a playground. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as an arcade/game room and a bar.
You'll also enjoy perks such as:
  • 2 outdoor pools and a children's pool, with a waterslide and sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), babysitting (surcharge), and luggage storage
  • Tour/ticket assistance, smoke-free premises, and a 24-hour front desk
  • Guest reviews say good things about the family-friendly amenities and beach locale
Room features
All 203 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like separate sitting areas and bathrobes.
Extra amenities include:
  • Childcare services and free infant beds
  • Rainfall showers, bidets, and tubs or showers
  • 55-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets, separate sitting areas, and mini fridges

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free crib
  • In-room babysitting (surcharge)
  • Mini-fridge
  • Playground
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • On the beach
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Area rugs in room
  • Assistive listening devices
  • Ceiling hoist
  • Doorbell and phone notification
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Portable bathtub seat
  • Raised toilet seat
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 4 floors
  • 9 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from June 27 2024 to June 29 2024 (completion date subject to change). The following areas are affected:
  • Bar/lounge
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 1500.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 500 per person
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Samui Bophut Beach, An Ihg
Holiday Inn Resort Samui Bophut Beach, an IHG Hotel Hotel
Holiday Inn Resort Samui Bophut Beach, an IHG Hotel Koh Samui

Frequently asked questions

Does Holiday Inn Resort Samui Bophut Beach, an IHG Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Holiday Inn Resort Samui Bophut Beach, an IHG Hotel?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Samui Bophut Beach, an IHG Hotel on Jun 7, 2024 start from $98.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Resort Samui Bophut Beach, an IHG Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Inn Resort Samui Bophut Beach, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Resort Samui Bophut Beach, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Resort Samui Bophut Beach, an IHG Hotel?

Check-out is at noon.

Where is Holiday Inn Resort Samui Bophut Beach, an IHG Hotel located?

Nestled on the beach, this Koh Samui hotel is within a 10-minute walk of Bo Phut Beach and Fisherman's Village Plaza. Bangrak Pier and Chaweng Beach are also within 6 mi (10 km).

Reviews

9.0

Wonderful

Rating 10 - Excellent. 76 out of 121 reviews" "
Rating 8 - Good. 31 out of 121 reviews" "
Rating 6 - Okay. 8 out of 121 reviews" "
Rating 4 - Poor. 2 out of 121 reviews" "
Rating 2 - Terrible. 4 out of 121 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Claire

Traveled with family
Liked: Amenities
Great location however pool bar needs extra staff when busy,
Stayed 13 nights in Apr 2024

8/10 Good

Jyoti

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
The kids water park seating area was constantly filthy. No one man’s the area, there is only 7 sun loungers so gets busy and dirty as they serve food here too. English is poor at the hotel with all the staff including reception. The pool bar was extremely crowded at times. King kids suites were amazing. Seperate room and bunks for children . Perfect. Great amount of space and lovely balcony overlooking play area. Breakfast was ample and something for everyone, shame the juices were not fresh. Food in the restaurant for lunch was delicious and two kids eat free with an adult course. No vegetarian items on the menu to take advantage of this offer. The kids club was huge and clean with a soft play area and lots of space however it lacked a sense of security. Children over the age of 5 could open the doors and just leave if they wanted without parents as noone constantly manning reception and doors are not secure. You could drop children without staff even noticing. This could be a disaster waiting to happen if not rectified soon. The swimming pool was good, crowded at peak times. Beach - awful corse sand/stones, not soft sand and jellyfish in sea. Also a smell of gas and lots of boats. Location - amazing. Night market few times a week outside perfect for street local food and lots of restaurants on the walking street close by - easy access from the back of the hotel. All in all an excellent hotel got children! Please just sort the kids club security out!
Stayed 1 night in Apr 2024

10/10 Excellent

Natalie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at the Holiday Inn ! Family rooms were great . Spotlessly clean everywhere ! Friendly and helpful staff. Breakfast options superb . Beautiful location right on the beach and lots of choices for eateries. My only one negative , not enough room around the pool so limited amount of sunbeds!
Stayed 5 nights in Mar 2024

10/10 Excellent

Chad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome kids! Close to many dinning options, that are delicious and various priced. Food at hotel is great and kids eat free. Breafast was amazing, with many many options for all. Only negative is there is night market right beisde it causing some loud nights (but wouldnt deter from staying there again) 😁
Stayed 5 nights in Feb 2024

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, modern and delightful
We did not regret staying here at all. The staff were just wonderful, the breakfast was one of the best I’ve ever had at any hotel, the parking was easy, and the room was huge and modern. The beds were honestly the most comfortable I’ve ever laid on and we were so well rested. Our shower was slightly flooding and within literally 2 minutes of me informing the staff, someone was at our door to help fix it. We’d come back in a heartbeat, and my only regret was not staying longer!
Stayed 6 nights in Feb 2024

10/10 Excellent

Barak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Silvia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at Holiday Inn. The rooms are big, modern and very clean. The location was perfect, staff were helpful and the pools were super nice. The hotel is perfect for families, as they have splash area for kids, a play room inside and playground outside.
Stayed 6 nights in Jan 2024

10/10 Excellent

hamza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

10/10 Excellent

Donatello

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel very family friendly Spacious room with dedicated bunk bed room for the kids. Large shower and bath tube and a stool to allow kids to use the sink. The only suggestion to improve is to have a stronger moderation and control of the indoor playground area and eventually some kind of more interactive and organised mini club
Stayed 6 nights in Dec 2023

2/10 Terrible

BALARAM

Stayed 4 nights in Jan 2024

10/10 Excellent

Gillian

Stayed 2 nights in Jan 2024

2/10 Terrible

Binay

Stayed 4 nights in Dec 2023

10/10 Excellent

Bonnie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here with our two kids (6 and 9). The facilties are so great for families and it was very clean and well kept. Staff always had a smile for us. The kids loved the water park and the kids club and we got to enjoy some downtime because of that. Well worth the $ for a super easy family holiday. Location is great too!
Stayed 6 nights in Dec 2023

6/10 Okay

Robert

Stayed 6 nights in Nov 2023

10/10 Excellent

Michael, SEMINOLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2023

6/10 Okay

aurelie

Stayed 5 nights in Oct 2023

10/10 Excellent

Avi

Stayed 7 nights in Sep 2023

8/10 Good

ching yee

Stayed 3 nights in Sep 2023

8/10 Good

Natalie

Stayed 8 nights in Jul 2023

6/10 Okay

ravi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location - on fisher mans village - excellent night life - night market every other night (street food, fresh fruits, fresh juice, deserts - everything you want there). Excellent excellent location. Outside hotel on the right hand side can hire moped on the right hand side across the road, petrol station right opposite. You have the big supermarkets 5 mins away as well by car and chaweng beach/night life 10 mins
Stayed 18 nights in Aug 2023

4/10 Poor

Dany

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room service was an issue. No physical menu in room is unacceptable. Room service ended early for class of property I expected 224 hour service. Price versus service did not make sense but seems like hotel is well occupied. Just will not include me in future.
Stayed 1 night in Aug 2023

10/10 Excellent

kei kei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean with 5 stars service. Very children friendly
Stayed 5 nights in Aug 2023

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great for families - Not recommended
Unfortunately, the stay in the Holliday Inn Resort was unpleasant throughout the stay. The duty manager (Mink) was lacking basic ability to solve problems and was very unpleasant. In the rooms we had sewage smell from the bathrooms, the pool was very slippery and dangerous for kids. The chlorine in the pool was too strong, and left us with burning eyes. I strongly recommend you try another hotel!
Stayed 6 nights in Aug 2023

4/10 Poor

Josef

Traveled with family
Disliked: Property conditions & facilities
We heard about this new hotel and booked this about 10 months ago Meanwhile we started to receive some negative feedback about the hotel, but we were sure that as part of IHG this hotel won’t be disappointing. Even few days before our trip a agent advised us to cancel as this hotel is low quality. We paid very high price for this vacation. Wasn’t worth it at all. The staff wasn’t welcoming at all, very rude in fact. We asked to speak to manager but manger never got back to us. The property was dirty. They room wasn’t clean enough. The pool was horribly dirty. We even spotted pop in the pool!!!!! And no one came to clean The splash pad ( kids pool) was full of dead flies and leaves, day after day. Staff was rude, someone toke our towel and they didn’t agree to give us towel!!!! I had to walk all the way to my room wet as she didn’t agree to give me towel!!!! The pool is big, but no where to sit Pool bar staff was very not nice to hotel guests The breakfast is very very low quality, staff doesn’t fill up empty containers There is no room inside! You need to wait for 30 min maybe and outside it’s sooooo hot and it’s impossible to eat under such strong sun I won’t recommend this hotel
Stayed 5 nights in Aug 2023

2/10 Terrible

Adiel

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible service, poor cleaning
Hotel service is very very poor…. Employees are not nice and welcoming Most of them doesn’t speak English Hotel is not clean!!!! Was poop in the pool and although we tried to explain to the staff they didn’t understand. Kids pool was dirty, after we saw broken glass we called and no one came to clean No enough space in breakfast room and the line is crazy Very low food quality and the price is outrageous I won’t recommend coming to this hotel At least not for this price
Stayed 5 nights in Aug 2023