Best Western Joliet Inn & Suites

2.5 star property
Suburban hotel with free breakfast and 24-hour business center

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Best Western Joliet Inn & Suites

Exterior
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed) | Premium bedding, in-room safe, iron/ironing board
Terrace/patio
Lobby
Reviews
7.4

Good

Popular amenities

  • Pool
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Air conditioningAir conditioningAir conditioning
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
4380 Enterprise Drive, Joliet, IL, 60431
  • Popular LocationJoliet Junior College5 min drive
  • Popular LocationHollywood Casino Joliet9 min drive
  • Popular LocationHarrah's Casino11 min drive
  • AirportChicago, IL (ORD-O'Hare Intl.)52 min drive

Most relevant reviews

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Room options

Suite, 1 King Bed, Non Smoking, Jetted Tub (Shower Only;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Jetted bathtub
Shower/tub combination
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Hot Tub (Shower Only;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only;with Sofabed)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2/10 Very Good

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Hair dryer
Shower/tub combination
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Joliet

Located in Joliet, Best Western Joliet Inn & Suites is in the suburbs and near a metro station. Shorewood Village Hall and Joliet Iron Works Historic Site are local landmarks, and some of the area's activities can be experienced at Wedgewood Golf Course and Mistwood Golf Club. Haunted Trails Family Entertainment Center and Richard Petty Driving Experience are also worth visiting. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Joliet Junior College - 5 min drive
  • Westfield Louis Joliet Shopping Mall - 8 min drive
  • Hollywood Casino Joliet - 9 min drive
  • Harrah's Casino - 11 min drive
  • Route 66 Raceway - 16 min drive

Getting around

  • Joliet Gateway Center - 16 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 53 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬4 min drive
  • ‪McDonald's - ‬8 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Wendy's - ‬4 min drive

About this property

Best Western Joliet Inn & Suites

Hotel near a metro station
You can look forward to free full breakfast, a terrace, and laundry facilities at Best Western Joliet Inn & Suites. In addition to a 24-hour business center, guests can connect to free WiFi in public areas.
You'll also enjoy perks such as:
  • Swimming pool with sun loungers
  • Free self parking
  • An indoor pool, express check-out, and express check-in
  • A front-desk safe, ATM/banking services, and a vending machine
  • Guest reviews give good marks for the breakfast and helpful staff
Room features
All 60 rooms offer comforts such as premium bedding and air conditioning, in addition to perks like safes. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 624 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per accommodation
  • Cash Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

BEST WESTERN Joliet
BEST WESTERN Joliet Inn
Joliet BEST WESTERN
Best Western Joliet Hotel Joliet
Best Western Joliet Inn And Suites
Best Joliet & Suites Joliet
Best Western Joliet Inn & Suites Hotel
Best Western Joliet Inn & Suites Joliet
Best Western Joliet Inn & Suites Hotel Joliet

Frequently asked questions

Does Best Western Joliet Inn & Suites have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–9:00 PM.

How much does it cost to stay at Best Western Joliet Inn & Suites?

As of Jun 5, 2024, prices found for a 1-night stay for 2 adults at Best Western Joliet Inn & Suites on Jun 9, 2024 start from $84.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Joliet Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Joliet Inn & Suites?

Self parking is free at this property.

What time is check-in at Best Western Joliet Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM. After-hours check-in is not available.

What time is check-out at Best Western Joliet Inn & Suites?

Check-out is at 11:00 AM.

Where is Best Western Joliet Inn & Suites located?

Situated in the suburbs, this hotel is within 2 mi (3 km) of West Shore Park, Shorewood-Troy Public Library, and Ca Crest Park. Country West Park and Dog Park are also within 3 mi (5 km).

Reviews

7.4

Good

Rating 10 - Excellent. 237 out of 721 reviews" "
Rating 8 - Good. 219 out of 721 reviews" "
Rating 6 - Okay. 112 out of 721 reviews" "
Rating 4 - Poor. 77 out of 721 reviews" "
Rating 2 - Terrible. 76 out of 721 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet the place was and how clean it was.
Stayed 1 night in May 2024

10/10 Excellent

Esmeralda

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend this place. Very nice , clean.
Stayed 1 night in May 2024

6/10 Okay

jorge

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front dest guy was always looking at you every time we walked in was very uncomfortable and unprofessional. Also very rude they really need to work on there people skills.
Stayed 3 nights in May 2024

8/10 Good

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only minor complaints, and it isn't a big deal. The side door keyed entry only worked part of the time. The front desk kept telling us we were demagnetizing our cards, but there were many guests having the same problem. Also, it was a sold out hotel and they were not keeping up with the breakfast foods. I felt they were being cheap and cooking the minimum. Look at your guest numbers, plan ahead and don't make us wait 15 minutes for sausage.
Stayed 3 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Donnice

Stayed 1 night in May 2024

10/10 Excellent

Donavyn

Stayed 2 nights in Dec 2023

4/10 Poor

SjonTovonni

Stayed 1 night in Mar 2024

6/10 Okay

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Joyce

Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Feb 2024

8/10 Good

Donneisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Tito

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, it was a great stay. Very clean and spacious. The bathroom and shower were really nice They definitely have to improve on their breakfast, but the coffee made up for it.
Stayed 2 nights in Jan 2024

8/10 Good

Robert

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Problem visit
The A/C/heat was very hard to adjust and the vents blew directly at the bed. The vents were adjustable, but when you aimed the in a different direction they would always return to blowing directly onto the bed
Stayed 2 nights in Jan 2024

6/10 Okay

beverly

Disliked: Property conditions & facilities
Upon arrival I was hit with a "$100 smoking" deposit that I did not know about, he told me it was because I booked with Expedia. It was 9pm I did not have the energy to argue. The person at the desk said my room number out loud, not something I am used to. You enter at the front, park at the back and use a key to get into a side door, key fob for side door did not work, had to enter through the main lobby. Room older, I had 2 queen beds one had top sheets with what was once blood and they attempted to bleach out. The easy chair in the room was dirty and stained. No grab bars near or in the shower.
Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there
Very unhelpful management. Definitely won't be staying there again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Bailey

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Too loud of guests in other rooms and banging on walls all night and in the pool
Stayed 1 night in Dec 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Traveled with group
Clean big rooms Good breakfast
Stayed 2 nights in Dec 2023

10/10 Excellent

Donavyn

Stayed 1 night in Dec 2023

10/10 Excellent

COURTNEY D.

Stayed 1 night in Dec 2023

6/10 Okay

Syreeta

Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay. Room was fantastic
Stayed 3 nights in Nov 2023

6/10 Okay

Diana

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I liked the complimentary breakfast. However; there’s a side door on the main floor that’s always open and that made me feel scared because anyone can enter from there and go straight to the elevators. It will be nice if the door is locked and ask us to insert our room card in order to open it instead of having it 24/7 unlocked. Another thing I didn’t like is the fact that when you reserve a stay, room service totally forgets about you. I don’t care about the bed not being fixed, but at least take out the trash and provide clean towels. I think that’s very important. Other than that, the place is clean and it’s quite.
Stayed 4 nights in Nov 2023

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Star Rating
2.5