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Hermess Hotel

2.5 star property
Central hotel with free parking connected to the convention center in Johor Bahru

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July 2024

Photo gallery for Hermess Hotel

Lobby
Soundproofing, iron/ironing board, free WiFi
Front of property - evening/night
Soundproofing, iron/ironing board, free WiFi
Soundproofing, iron/ironing board, free WiFi
Reviews
7.6

Good

Popular amenities

  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • 24/7 front desk24/7 front desk24/7 front desk
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
51, 53 & 55, Jalan Bestari 1/4, Taman Nusa Bestari, Johor Bahru, Johor, 81300
  • Popular LocationAeon Mall Bukit Indah4 min drive
  • Popular LocationSutera Mall5 min drive
  • Popular LocationParadigm Mall Johor Bahru7 min drive
  • AirportJohor Bahru (JHB-Senai Intl.)29 min drive

Most relevant reviews

ExperimentalCarousel

2/10 Terrible

Staff not aware of hotel.com reservations
Prabakaran
Jan 21, 2019
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Room options

View all photos for Executive King Room

Executive King Room | Soundproofing, iron/ironing board, free WiFi

Executive King Room

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Private bathroom
Free bottled water
Digital channels
Desk
  • 151 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Room

Superior King Room | Soundproofing, iron/ironing board, free WiFi

Superior King Room

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Private bathroom
Free bottled water
Digital channels
Daily housekeeping
  • 15 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Soundproofing, iron/ironing board, free WiFi

Family Room

Highlights

Soundproofed
Air conditioning
LED TV
Bidet
Private bathroom
Designer toiletries
Bathrobes
Free bottled water
  • 161 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Soundproofing, iron/ironing board, free WiFi

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LED TV
Bathrobes
Private bathroom
Free bottled water
Digital channels
Daily housekeeping
  • 14 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Johor Bahru

Located in Bukit Indah neighborhood, Hermess Hotel is connected to a shopping center. The area's natural beauty can be seen at Danga Bay and Puteri Harbour, while LEGOLAND® Malaysia and Eco Botanic at EcoWorld Gallery are popular area attractions. Singapore Zoo and Night Safari are not to be missed. Spend some time exploring the area's activities, including golfing.
Visit our Johor Bahru travel guideOpens in a new window

What's nearby

  • Aeon Mall Bukit Indah - 4 min drive
  • Sutera Mall - 5 min drive
  • Paradigm Mall Johor Bahru - 7 min drive
  • Danga Bay - 9 min drive
  • Sultan Ibrahim Stadium - 13 min drive

Getting around

  • Kempas Baru Station - 11 min drive
  • Senai International Airport (JHB) - 29 min drive

Restaurants

  • Din Kee Beef Noodle - 13 min walk
  • Kah Kah Loke 佳佳乐苦瓜汤 - 16 min walk
  • Soul Asia Thai Massage - 6 min walk
  • 玉麟美食中心 - 11 min walk
  • 大成渌渌 - 12 min walk

About this property

Hermess Hotel

Hotel located in Bukit Indah
Close to Aeon Mall Bukit Indah, Hermess Hotel provides amenities like laundry facilities. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • A 24-hour front desk, luggage storage, and concierge services
Room features
All guestrooms at Hermess Hotel offer thoughtful touches such as air conditioning and bathrobes, as well as amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • LED TVs with digital channels

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)

More

  • 3 buildings
  • 3 floors
  • Built in 2016
  • Designated smoking areas

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LED TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hermess Hotel
Hermess Hotel Johor Bahru
Hermess Johor Bahru
Hotel Hermess
Hermess Hotel Hotel
Hermess Hotel Johor Bahru
Hermess Hotel Hotel Johor Bahru

Frequently asked questions

Is Hermess Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hermess Hotel?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Hermess Hotel?

Check-in begins at 2 PM.

What time is check-out at Hermess Hotel?

Check-out is at noon.

Where is Hermess Hotel located?

Located in Bukit Indah, this hotel is 1.4 mi (2.3 km) from Aeon Mall Bukit Indah and 2.8 mi (4.5 km) from Sutera Mall. Paradigm Mall Johor Bahru and Sireh Park are also within 6 mi (10 km).

Reviews

7.6

Good

Rating 10 - Excellent. 26 out of 98 reviews" "
Rating 8 - Good. 39 out of 98 reviews" "
Rating 6 - Okay. 18 out of 98 reviews" "
Rating 4 - Poor. 8 out of 98 reviews" "
Rating 2 - Terrible. 7 out of 98 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Chee Kai

Disliked: Cleanliness, staff & service, property conditions & facilities
Shower heater casing not properly installed, wires were exposed. No lift. Toilet not able to flush. No security and car needed to park in darkside
Stayed 1 night in Sep 2023

4/10 Poor

Michael

Stayed 1 night in Mar 2023

8/10 Good

Jervis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2022

8/10 Good

Fraser Wee Tat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget Stay
Stayed 1 night in Nov 2022

10/10 Excellent

Michael

Stayed 1 night in Oct 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

2/10 Terrible

Ong

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Fake marketing
The photo in the hotel.com is not real want. The marketing put fake photo. The hotel bed is too soft and the pillow also . I sleep for 1 night now whole body and neck pain .
Stayed 1 night in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

yan

Stayed 1 night in May 2022

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities
Facilities good
Stayed 1 night in Apr 2021

8/10 Good

MAN FOO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

4/10 Poor

Carmen

Traveled with family
Disliked: Cleanliness, staff & service
Booked a non-smoking room but the room has a lingering cigarette smell when we first entered the room. Room towels were old and bedsheets had stains on it.. Acceptable for budget travellers i feel.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Paperwall
Everything was good except for the thin wall with gaps (windows). From the original design, it should be one big room but the owner divided it up to two rooms which the other end is a bigger window and the partition was not seal up properly with the window glass, leaving some gap there. You could hear the opposite room talking, sneezing, coughing and the phone ringing and vibrating the whole night. you can also smell the coffee they make in the morning... please do something about it. :(
Stayed 1 night in Jul 2019

10/10 Excellent

SIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Emily

Traveled with family
Liked: Cleanliness, amenities
My family feedback the staff in duty is not so friendly
Stayed 1 night in Apr 2019

2/10 Terrible

Prabakaran

Disliked: Staff & service
Reservations puzzled
Staff not aware of hotel.com reservations
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel..clean and comfort
Comfortable and quite place..easy to go anywhere..jusco..jb town even easy to looking for food
Stayed 1 night in Sep 2018

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Hotel are easy to access to legoland,Sutera Mall.nearby have many good stalls and Massage shop.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
It's a good hotel, worth the money. The room was clean and the bed and pillows were amazing, totally had the best sleep. The staffs were friendly and polite.
Stayed 1 night in Apr 2018

4/10 Poor

SL

Disliked: Cleanliness, property conditions & facilities, room comfort
Dark room and broken bathroom wall and the cabinet
room is dark the bathroom wall broken and pipes exposed the sink cabinet has spoilt and the door will drop off when try to open overall poor
Stayed 2 nights in Mar 2018

8/10 Good

Jenice, Singapore

Liked: Cleanliness, staff & service, room comfort
Affordable Stay
Staffs were helpful and friendly! Able to recommend food delivery at the hotel reception. Was rather out of the way, not centralised area of JB. Though its quiet and not much traffic around the area! Did not provide a tissue box and the tv had some problems with connecting.
Stayed 1 night in Dec 2017

6/10 Okay

Kent

Liked: Property conditions & facilities
1 night stay is okie
We stay in family room(201) with 1 king & 1 single bed. Beds are good, but water heater is out of order. Some lights are not in working order. No window.
Stayed 1 night in Oct 2017

8/10 Good

Liang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 1 night in Sep 2017