Ratings based on 1,465 Verified Reviews

4.5 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 9, 2024 on Expedia
We had an ocean front view on the 3rd floor. It was beautiful and quiet. Very short walk to the beach. There’s a restaurant/bar right before you walk on the beach so it was easy to get drinks and food to eat on the beach. The bed was comfortable and the room was clean. Would definitely stay again.
3 out of 5
by A verified traveler

Posted Jun 9, 2024 on Expedia
The Hampton Inn, Jacksonville Beach is an average hotel that was very expensive!!! $1500.00 plus for 3 nights was too much! Room was a little dated and the shower was extremely unsafe because of the treated water.. their hotel water is very slippery and I am disabled and could have easily fell in the shower.. I was expecting a very nice room for the money we paid. I usually go to Clearwater Beach, the Hyatt there I paid less last year and their hotel was much nicer! Clearwater Beach where the hotels
5 out of 5
by A verified traveler

Posted Jun 7, 2024 on Expedia
The rooms were nice and clean ! The breakfast was great ! And the kids loved the pool !!
Comment from Hotel Management
Jun 8, 2024 by Michael G, Hotel Management
RhondaThank you for your feedback, we have the best hotel on Jacksonville Beach which includes our large complimentary breakfast and amazing pool, come back soon.
5 out of 5
by A verified traveler

Posted Jun 7, 2024 on Expedia
we got in late and had no issues checking in
Comment from Hotel Management
Jun 8, 2024 by Michael G, Hotel Management
NathanThank you for visiting and we are glad you had no issue and enjoyed your stay.
5 out of 5
by A verified traveler from Reidsville

Posted Jun 6, 2024 on Expedia
Loved the hotel definitely will be back
Comment from Hotel Management
Jun 6, 2024 by Michael G, Hotel Management
JeromeThank you for staying with us, it was a pleasure having you visit and we hope to see you again soon.
5 out of 5
by A verified traveler

Posted Jun 6, 2024 on Expedia
Large pool, but the area around the pool needed to be cleaned better. Landscaping could use some work as well.
Comment from Hotel Management
Jun 6, 2024 by Michael G, Hotel Management
DonnaThank you for staying with us, it was a pleasure having you visit, and we hope to see you again soon. We understand that the pool with how busy it gets needs a little more TLC and appreciate the feedback.
5 out of 5
by A verified traveler

Posted Jun 5, 2024 on Expedia
The team was wonderful, I had forgotten to request no feather pillows (due to allergy) once I arrived in my room at 11 pm they kindly brought me pillows. The next day the breakfast options were better than I expected with breakfast potatoes, a build your own waffle station, meats and even had a gluten free bagel for GF sensitive. The pool was great and the beach was right there. Also loved the staff at the beach bar
Comment from Hotel Management
Jun 5, 2024 by Michael G, Hotel Management
CarolinaThank you for all your kind feedback about your stay. Our goal is to provide the best possible experience for our guests and glad we did so for you. Come back and see us again soon.
5 out of 5
by A verified traveler

Posted Jun 4, 2024 on Expedia
Very enjoyable
Comment from Hotel Management
Jun 5, 2024 by Michael G, Hotel Management
BarbaraThank you for visiting our hotel, glad you enjoyed your stay.
5 out of 5
by A verified traveler

Posted Jun 4, 2024 on Expedia
Everything was perfect
Comment from Hotel Management
Jun 5, 2024 by Michael G, Hotel Management
MelissaI love hearing that everything was perfect and we can't wait to see you again.
5 out of 5
by A verified traveler

Posted Jun 3, 2024 on Expedia
Beautiful, very clean modern property on the beach. Friendly check in staff. Taylor was very kind and helpful. Wonderful , large pool area with waterfall for the kids. Good selection of breakfast. We had an Oceanfront room on upper floor with a large private balcony. Wonderful view day and night. Appreciate they allow pets and had nice areas to take dogs for a break. Loved our stay and will return again.
Comment from Hotel Management
Jun 5, 2024 by Michael G, Hotel Management
JaimeThank you for staying with us, Taylor is our newest team member and it is nice to hear she was good to you. We will be ready for your next visit.