评分基于 957 条真实点评

4.2 / 5
100% 住客推荐
4.2 客房清洁度
4.3 服务和员工
4.3 客房舒适度
4.2 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2021年8月6日 发布在:Hotels
酒店管理层的评论
2021年8月6日,回复:酒店管理层 DoubleTree by Hilton Hotel Istanbul – Moda
Dear Our Guest; We would like to thank you for staying with us during your recent visit and for taking the time to send us your valuable feedbacks. It is indeed a great pleasure to learn that you have enjoyed your stay and our services have been satisfactory. Our goal is to make sure our guests feel appreciated and feel at home here. We are looking forward to welcome you back again. Best Regards,
5/5
用户:真实旅客 来自:New York

发布日期:2024年5月28日 发布在:Expedia
Great location on the Asian side. Easy access to boats, subway, all transportation. The views from water facing rooms are amazing. The hotel is now a little dated, can use an upgrade. New towels would be nice. And the hotel needs to have luggage racks. Every year I stay here and ask for a luggage rack to open my suitcase on; not a great experience to keep suitcase on the floor with all your clothes; but they do not have it.
3/5
用户:真实旅客

发布日期:2024年5月22日 发布在:Expedia
Very noisy
酒店管理层的评论
2024年5月23日,回复:酒店管理层 DoubleTree by Hilton İstanbul Moda
Dear Valuable Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. Your feedback is extremely helpful for us to provide better service quality. First and most important, please accept our sincerest apologies that our service did not meet your expectations. We would also like to inform you that we will be more attentive and careful when you choose us for your next stay. Thank you again for your understanding and for the feedback.Best Regards
5/5
用户:真实旅客

发布日期:2024年5月17日 发布在:Expedia
Friendly staff and great location.
酒店管理层的评论
2024年5月20日,回复:酒店管理层 DoubleTree by Hilton Istanbul-Moda
Dear Valuable Guest ,Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best Regards,
2/5
用户:真实旅客

发布日期:2024年5月14日 发布在:Expedia
* Staff are consistently not smiling or looking at guests * They busy complaining about work or on their phone * Bathtubs are to high and dangerous. Need walk in showers. I had to go to fitness center to shower unsafe in room * Beautiful facility and great brand but the staff :(
酒店管理层的评论
2024年5月23日,回复:酒店管理层 DoubleTree by Hilton İstanbul Moda
Dear Valuable Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. Your feedback is extremely helpful for us to provide better service quality. First and foremost, please accept our sincerest apologies that our service did not meet your expectations. We continue to work with the aim of providing the best service to our guests. We would like to inform you that we will be more attentive and careful when you choose us for your next stay. Thank you again for your understanding and feedback.Best Regards,
5/5
用户:真实旅客

发布日期:2024年5月14日 发布在:Expedia
👍👍👍👍👍👍 Everthing was great . Thank you very much for everyone
酒店管理层的评论
2024年5月15日,回复:酒店管理层 Berkay Aydın-Front Office Supervisor
Dear Valuable Guest, Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards
5/5
用户:真实旅客

发布日期:2024年5月14日 发布在:Expedia
Service was excellent, concierge, chef and front desk staff were knowledgeable and provided excellent services. Room was clean, comfortable bed. Hotel breakfast was amazing. Chef Recep even accomodated my special request for a drink to help with my cold/congestion. Will definitely stay at this hotel again.
酒店管理层的评论
2024年5月15日,回复:酒店管理层 Berkay Aydın-Front Office Supervisor
Dear Valuable Guest, Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards
5/5
用户:真实旅客

发布日期:2024年5月10日 发布在:Expedia
Excellent location. Easy walk to Kadikoy and Moda, to the metro or the ferry.
酒店管理层的评论
2024年5月12日,回复:酒店管理层 DoubleTree by Hilton İstanbul Moda
Dear Valuable Guest Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible. Best regards
5/5
用户:真实旅客

发布日期:2024年5月9日 发布在:Expedia
酒店管理层的评论
2024年5月12日,回复:酒店管理层 DoubleTree by Hilton İstanbul Moda
Değerli Misafirimiz, Doubletree by Hilton Moda'da konakladığınız ve yorumunuzu bizimle paylaştığınız için teşekkür ederiz. Otelimizdeki deneyiminizden genel olarak memnun kaldığınızı öğrenmekten mutluluk duyuyoruz. Misafirlerimize en iyi hizmeti sunma hedefiyle çalışmaya devam ediyoruz. Sizleri en kısa zamanda tekrar otelimizde ağırlamayı dileriz. Saygılarımızla
5/5
用户:真实旅客

发布日期:2024年5月9日 发布在:Expedia
The staff was really nice and helpful. The rooms were very clean and quiet. Breakfast was also very good.
酒店管理层的评论
2024年5月9日,回复:酒店管理层 DoubleTree by Hilton İstanbul Moda
Dear Valuable Guest,Thank you for staying at Doubletree by Hilton Moda and for sharing your review with us. We are happy to learn that you were generally satisfied with your experience at our hotel. We continue to work with the goal of providing the best service to our guests. We hope to welcome you back to our hotel as soon as possible.Best regards