8.4/10 Very Good! (555 reviews)
Since my first review was rejected, I’ll rewrite as simple as it gets.
As a second stay at Richmond in Istanbul, i can clearly say the following:
Staff are not friendly, if you ask for something as if they don’t like to help.
Most important thing, I don’t know if I can trust this hotel again when my suitcase was gone missing from the reception safety!! The manager was the only helpful person who made sure we located our suitcase and got it back while taking us to the airport on his expense.
Other than that, the hotel is nice, clean, perfect location with fine rooms.
Reviewed on Jun 2, 2024