评分基于 368 条真实点评
4.2 客房清洁度
4.2 服务和员工
4.1 客房舒适度
3.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客 来自：Palmdale
发布日期：2024年5月28日 发布在：Expedia
Staff was very nice. Restaurant bar had great beer
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
Property was in good condition and service staff were excellent.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Mark
Thank you for your very nice review of our hotel. Our staff does make the difference. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
on the race weekend did fab job esp. restaurant staff on a extremely busy weekend
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Mark
Thank you for your very nice review of our hotel. Our team does make the difference. We hope to see you back again next year.Sincerely,Mark ParnellaGeneral Manager
用户：真实旅客 来自：Tappan
发布日期：2024年5月27日 发布在：Expedia
This property needs a little makeover in the bathrooms, elevators. They need to have room service.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Mark
Thank you for taking the time to review our hotel. We have just started the modernization project for the elevators. They are all being re-done. We hope to have the opportunity to better serve you in the future.Sincerely,Mark ParnellaGeneral Manager
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
Good location, ready to locate and minutes away from Int'l airport. Clean room and efficient check in process after a long day!!
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Mark
Thank you for your nice review of our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager
用户：真实旅客
发布日期：2024年5月23日 发布在：Expedia
Room was larger than expected had some construction going on but you couldn’t tell unless you went by it. Overall experience was nice
酒店管理层的评论
2024年5月23日，回复：酒店管理层 Mark
Thank you for your nice review of the hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
It was a good overnight stay, despite a non working remote control, no ice in the ice machine dispenser.. friendly, helpful staff; good shuttle ride to the airport
酒店管理层的评论
2024年5月21日，回复：酒店管理层 Mark
Thank you for your nice review of our hotel. Our people do make the difference. We look forward to serving you again in the future.Sincerely,Mark ParnellaGeneral Manager
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
Over all very good
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Mark
Thank you for taking the time to review our hotel. We hope to be able to serve you again in the future.Sincerely,Mark ParnellaGeneral Manager
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
is very old
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
All the inside common areas were extremely hot about 80-85 degrees. We were dripping sweat. We should have been emailed the ac wasn’t working, we would have switched hotels.
Pool was under construction, again we should have been notified about this prior, we would have not stayed there.
Our room door wouldn’t open, ( dead battery ) we had to wait nearly an hour in a 85 degree hallway for them to fix it. I asked for a different room so we didn’t have to wait, the hotel front desk attendant lied about no rooms left available, when 15 min before the door issue, I asked for an airport view room, she said we only have two rooms left open for the night.
Ac in the room took 3 hours to come down one degree, that wasn’t working correctly either.
Not up to par with the expectation of staying at a Wyndham property.
Horrible horrible experience would not recommend staying at this property.
Also I asked the general manager to call me regarding the property asap, still waiting………
酒店管理层的评论
2024年5月20日，回复：酒店管理层 General Manager
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience caused by the malfunctioning air conditioning, the closure of our pool during your stay and for the malfunctioning door lock. Please rest assured we take your feedback very seriously and have shared this information with the respective department heads for a prompt resolution. Additionally, we understand the disappointment regarding the pool closure and are doing our best to expedite the maintenance process to reopen it as soon as possible.We value your feedback, and your satisfaction is of utmost importance to us. Once again, we apologize for any inconvenience this may have caused and appreciate your understanding.Please don't hesitate to contact us if there's anything else we can assist you with during your stay.Warm regards,
