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Quality Inn Downtown Helen

2.5 star property
Hotel with free breakfast, walk to Unicoi State Park

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Quality Inn Downtown Helen

Room, 2 Queen Beds, Accessible, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi
Front of property
Dining
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Reviews
7.6

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast included
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
15 Yonah St, Helen, GA, 30545
  • Popular LocationHelen Arts & Heritage Center6 min walk
  • Popular LocationHelen Festhalle11 min walk
  • Popular LocationHelen Tubing & Helen Water Park3 min drive
  • AirportAthens, GA (AHN-Ben Epps)79 min drive
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Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

8.8/10 Excellent

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Shower/tub combination
Hair dryer
Private bathroom
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2/10 Very Good

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.3/10 Very Good

Highlights

Air conditioning
Heating
Connecting rooms available
Mini-fridge
TV
Private bathroom
Hair dryer
Shower/tub combination
  • 495 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Similar properties

Lobby
Baymont by Wyndham Helen
Breakfast included
Pet friendly
Parking included
Free WiFi
6.4 out of 10, (1000)
The price is $62
$76 total
includes taxes & fees
May 27 - May 28
Baymont by Wyndham Helen

About the neighborhood

Helen

Located in Helen, Quality Inn Downtown Helen is in a rural area and in the mountains. Yonah Mountain Vineyards and Frogtown Cellars are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Unicoi State Park and Chattahoochee National Forest. Don't miss out on a visit to North Georgia Zoo.
Visit our Helen travel guideOpens in a new window

What's nearby

  • Charlemagne's Kingdom - 2 min walk
  • Helen Arts & Heritage Center - 6 min walk
  • Unicoi State Park - 8 min walk
  • Helen Festhalle - 11 min walk
  • Helen Tubing & Helen Water Park - 3 min drive

Restaurants

  • La Cabana Mexican Restaurant - 17 min walk
  • Hofbrauhaus Restaurant - 5 min walk
  • Cowboys & Angels - 6 min walk
  • Bigg Daddy S Restauran - 15 min walk
  • Troll Tavern - 6 min walk

About this property

Quality Inn Downtown Helen

Hotel near Unicoi State Park
Quality Inn Downtown Helen is located close to Raven Cliffs Falls and Anna Ruby Falls, and provides free continental breakfast and a fireplace in the lobby. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • RV/bus/truck parking, coffee/tea in the lobby, and a TV in the lobby
  • A vending machine, a computer station, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and walkable location
Room features
All guestrooms at Quality Inn Downtown Helen boast comforts such as air conditioning, as well as amenities like free WiFi. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch TVs with cable channels
  • Mini fridges, microwaves, and coffee/tea makers

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to December 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per day, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 30 lbs per pet
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Helen
Quality Inn Helen
Quality Inn Helen Hotel Helen
Quality Downtown Helen Helen
Quality Inn Downtown Helen Hotel
Quality Inn Downtown Helen Helen
Quality Inn Downtown Helen Hotel Helen

Frequently asked questions

Is Quality Inn Downtown Helen pet-friendly?

Yes, this hotel allows dogs with a maximum weight of up to 30 lbs per pet. There's a deposit of USD 50.00 per stay and a fee of USD 40 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Downtown Helen?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Quality Inn Downtown Helen on Jun 9, 2024 start from $62.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Downtown Helen?

Self parking is free at this property.

What time is check-in at Quality Inn Downtown Helen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn Downtown Helen?

Check-out is at 11 AM.

Where is Quality Inn Downtown Helen located?

Situated in the mountains, this hotel is within 1 mi (2 km) of Unicoi State Park and Chattahoochee National Forest. Anna Ruby Falls and Raven Cliffs Falls are also within 9 mi (15 km).

Reviews

7.6

Good

Rating 10 - Excellent. 260 out of 776 reviews" "
Rating 8 - Good. 251 out of 776 reviews" "
Rating 6 - Okay. 131 out of 776 reviews" "
Rating 4 - Poor. 73 out of 776 reviews" "
Rating 2 - Terrible. 61 out of 776 reviews" "

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Serdar

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice experience…
Stayed 1 night in May 2024

2/10 Terrible

Teddi, Manchester

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had Bed Bugs when we woke up from our overnight stay! It bit my boyfriend but we killed before it got back to its home. And not a few moments after that, there was a spider crawling on my bed! our whole morning was ruined. We stayed in room 108. We also figured why not go to breakfast since we got awoken earlier. They said they were serving warm hot breakfast. all they served was cereal, apples, yogurt, and waffles. We also checked a couple times just in case if they added more breakfast items but they didn’t. The breakfast on the website should be taken down if it’s not the breakfast that’s going to be served. regardless if it’s under new management or not. And if that breakfast is only for certain days it should be listed as well. If we come back to Helen we will never be staying here ever again. Make sure to check your beds before you sleep.
Stayed 1 night in May 2024

6/10 Okay

Dennis

Traveled with family
Liked: Cleanliness, staff & service
Location to main drag makes this a good stay, condition of room and appliances are clean but old and in need of some repair.
Stayed 4 nights in May 2024

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good enough, rooms was clean and big, the property is well maintained. Check in was fast and the employees Employees were cordial to us.
Stayed 1 night in May 2024

8/10 Good

Mary

Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undergoing a makeover on some parts of the hotel but my room was very nice and well appointed.
Stayed 1 night in May 2024

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
The location to the downtown area was perfect. The hotel itself was pretty clean. The bed was pretty beat up. the pool area was an eyesore (off season?) The staff was fantastic! Would I do it again, yes.
Stayed 3 nights in May 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in May 2024

8/10 Good

Gail

Traveled with partner
Liked: Staff & service
The desk and owner were fantastic. Glad to see the new owner planning a complete renovation for next year. We will defiantly stay again .
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to downtown . The room smelled fresh and everything was nice and clean. The staff was very helpful. Breakfast was good. We will stay on our next trip. Kudos to the new management for making great improvements!
Stayed 1 night in Apr 2024

6/10 Okay

Robert

Traveled with pets, Traveled with family
Liked: Staff & service
This property is an old under-maintained facility and also under new management. Rooms are showing their age. Work in on-going tio update the facility. First assigned room did not have a latching door or a door lock that engaged. Toilet in second room would not flush and had to be plumbed after first use, worked fine remainder of stay. Breakfast is a minmal selection but adequate. Staff is welcoming and ready to assist whenever necessary. A big thank you to Shannon for welcoming use and getting us settle on the first night.
Stayed 4 nights in Apr 2024

10/10 Excellent

L.

Liked: Cleanliness, staff & service, property conditions & facilities
It’s off the Main Street so it sits in the back but you’re right there for everything. Very nice location.
Stayed 1 night in Apr 2024

8/10 Good

Tyler

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cheap, everything is in walking distance, didn't have any issues. Would book again
Stayed 1 night in Apr 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with out breaking the bank to walk and enjoy Helen
Stayed 2 nights in Apr 2024

10/10 Excellent

Sue, DUNCAN

Liked: Cleanliness, staff & service, property conditions & facilities
It was very relaxing and the staff was very nice!
Stayed 3 nights in Mar 2024

2/10 Terrible

kerron

Stayed 1 night in Mar 2024

4/10 Poor

Peter

Traveled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t normally seek out to find things wrong at a hotel I try to look for the positive. But I have to say something about this room. The property was very conveniently located by everything but the actual hotel can use a little TLC. The inside of the room had a stagnant lingering smell like the room hadn’t been kept up with cleanliness and there wasn’t any air flow from the window unit. The bathroom sink stopper broke and the water wouldn’t drain properly. Wash cloths were not present neither was a linen bag. These are basic amenities and for almost $300 I expect the bare minimum of simple items. There’s more I want to say but these were the main problems.
Stayed 2 nights in Mar 2024

2/10 Terrible

Daniel

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was in horrible condition. Dry vomit on the floor. Black mold on bathroom ceiling. Pile of toe nail clipping at the foot of the best. Requested a full refund and checked out. I have pictures of all.
Stayed 1 night in Mar 2024

4/10 Poor

Michelle

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Flooring in room leading to bathroom was torn leaving sub flooring and carpet nails exposed. The safety locks on door were broken. We moved chair in front of door and was thankful we were only there for one night and booked with another hotel in town.
Stayed 1 night in Jan 2024

4/10 Poor

elizabeth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las personas de la recepcion amables, pero la propiedad pudiera mejorar su limpieza.

6/10 Okay

Darlene

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Jimmy

Disliked: Cleanliness, property conditions & facilities
First key cards didn’t work. Ice machine broke. Room phone didn’t work. Smoke detector was removed. The water sprinkler dripped onto the bed. Had to play with the TV to get it to work. This hotel is in need of a full makeover and new management
Stayed 1 night in Feb 2024

2/10 Terrible

Norman

Disliked: Cleanliness, property conditions & facilities
Check in was at 3:00. We arrived at 4:00. Got into room at 7:54! Four hour wait. Door frame is missing chain lock. Part of Door frame appears to be a shoddy replacement. Different wood from rest of frame. Will not stop forced entry and is unsafe Shower curtain rod was torn from wall and improperly repaired. Afraid to take a shower since shower curtain is likely to fall down TV can not be used. It cannot be connected to cable. Manager tried to reboot TV with no success. Then Manager suggested we use our private phone to setup local WiFi hotspot and maybe the TV can connect to that. I declined. This is by far the most disappointing experience with a hotel recommendation by Expedia.
Stayed 1 night in Feb 2024

10/10 Excellent

Carmen

Traveled with family
Liked: Staff & service, property conditions & facilities
If I could give staff 10 I would!
Stayed 2 nights in Feb 2024

6/10 Okay

Mike

Stayed 3 nights in Jan 2024