On our Trip in Cuba we were in several 5 Stars Hotel and when we compare Claxon Hotel to them; Claxon is then an 10 Star Hotel. The Food was great..We had the best gnocchis in the world. Even in Italy they don't make such good gnocchis.Also we have seen lots of musicians in Cuba, but the Concert on the rooftop was the best we experienced in Cuba with very good cocktails. A Big thank you to the great Staff of Claxon, that we could make such a great experience at the end of our Trip.
Heidi
2024 年 2 月入住 1 晚
10/10 超赞
Monica
与配偶出行
2023年12月19日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
I have nothing to say but great things about this hotel and its lovely staff. From the moment we arrived everyone was very accommodating and the welcome drink was fantastic. They will do whatever it takes to make your trip a great experience and always have a smile on their faces and are happy to give recommendations. Will be coming back!
Monica
6/10 一般
Khaled
2023年12月16日
满意:清洁度、员工和服务、客房舒适度
Nice heritage building
Khaled
2023 年 12 月入住 3 晚
10/10 超赞
Leona
2023年12月8日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Leona
2023 年 11 月入住 6 晚
10/10 超赞
Adrian
团体旅客
2023年10月31日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
If you want a Cuban hotel, this is not it because everything works properly! From hot water to great food to rooftop entertainment to a generator in case of brown outs. The staff is excellent!
Adrian
2023 年 10 月入住 6 晚
4/10 很差
Robin
2023年10月10日
满意:清洁度
The property was not what I expected. It was a little dated. I have physical limitations, so an elevator is essential for me. When I checked in the hotel the elevator was not accessible for my entire stay. Although the front workers were accommodating. One of the workers named Alejandro made friends with an outside driver and tour guide that I hired that I soon after got rid of due fraud and abuse of service. He assumed and informed another guide that I hired that I was an angry woman so he should prepare himself. He also tried to charge me for simple information such giving recommendations to close by restaurants near the hotel. He stated that if he gave a recommendation, I would have to tip him and the establishment.
Regarding the hotel amenities, the television rarely worked. The worst part of my stay was managing to walk up and down the stairs. It limited my ability to explore the country more to enjoy my trip for reasons that I physically was in pain and exhausted. I am requesting some kind of discount or rebate. I was able to talk with the hotel owner who mentioned that the elevator would not be accessible and needed to be replaced. He knew it was my birthday Sunday and promised to celebrate me due to the elevator situation, but never did.
Robin
2023 年 9 月入住 5 晚
10/10 超赞
Itay
团体旅客
2023年10月7日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
The best in Town
We had a great time.
great rooms, amazing place!
good food!