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Grand Mercure Hanoi

5.0 star property
Luxury spa hotel, walk to Temple of Literature

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your current months are June, 2024 and July, 2024.
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July 2024

Photo gallery for Grand Mercure Hanoi

Deluxe Suite, 1 King Bed, Business Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk
2 bars/lounges, rooftop bar, lobby lounge
Exterior
2 restaurants, lunch, dinner served; Vietnamese cuisine
Exterior
Reviews
9.4

Exceptional

Popular amenities

  • BarBarBar
  • PoolPoolPool
  • Parking includedParking includedParking included
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa

Explore the area

Map
9 CAT LINH, QUOC TU GIAM, Hanoi, 10000
  • Popular LocationHo Chi Minh Mausoleum13 min walk
  • Popular LocationHanoi Opera House4 min drive
  • Popular LocationHoan Kiem Lake4 min drive
  • AirportHanoi (HAN-Noi Bai Intl.)39 min drive

Most relevant reviews

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10/10 Excellent

Brian
Mar 31, 2024
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Room options

View all photos for Executive Room, 2 Twin Beds, Business Lounge Access (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Twin Beds, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Deluxe, King Bed, High Floor

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe, King Bed, High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Business Lounge Access

Deluxe Suite, 1 King Bed, Business Lounge Access | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Suite, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • 807 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Business Lounge Access (High Floor)

Executive Room, 1 King Bed, Business Lounge Access (High Floor) | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Business Lounge Access (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

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Peridot Grand Luxury Boutique Hotel
Pool
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Free WiFi
9.8 out of 10, Exceptional, (394)
The price is $128
$145 total
includes taxes & fees
Jun 21 - Jun 22
Peridot Grand Luxury Boutique Hotel

About the neighborhood

Hanoi

Grand Mercure Hanoi is located in Dong Da, a neighborhood in Hanoi, and is near a metro station. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Ho Chi Minh Mausoleum. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium.
Visit our Hanoi travel guideOpens in a new window

What's nearby

  • Ho Chi Minh Mausoleum - 13 min walk
  • St. Joseph's Cathedral of Hanoi - 3 min drive
  • Hanoi Opera House - 4 min drive
  • Hoan Kiem Lake - 4 min drive
  • West Lake - 4 min drive

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • Mỳ Chinh - 2 min walk
  • The Windmill - 2 min walk
  • Chago - 2 min walk
  • Vape Loft - 2 min walk
  • Quán Chè Cát Thành - Cát Linh - 1 min walk

About this property

Grand Mercure Hanoi

Luxury hotel near Temple of Literature
Located close to Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi, Grand Mercure Hanoi provides a poolside bar, a garden, and dry cleaning/laundry services. Treat yourself to a body scrub, a facial, or a body treatment at the onsite spa. Be sure to enjoy lunch, dinner, and Vietnamese cuisine at the two on-site restaurants. In addition to a fireplace in the lobby and 2 bars, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • A front-desk safe, 3 meeting rooms, and concierge services
Room features
All 181 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More amenities include:
  • Highchairs, free infant beds, and travel cribs
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and bidets
  • Flat-screen TVs with digital channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

Chinese (Mandarin), English, French, German, Japanese, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: VND 577,500 for adults and VND 290,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Limitless Sky Lounge
  • Lobby Bar
  • The Dining Pavilion

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • Free crib
  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (4,133 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Hospital bed
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 16 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 577500 for adults and VND 290000 for children
  • Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 1800000 (one-way), (up to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Grand Mercure Hanoi Hotel
Grand Mercure Hanoi Hanoi
Grand Mercure Hanoi Hotel Hanoi
Grand Mercure Hanoi (Opening End of 2020)

Frequently asked questions

Does Grand Mercure Hanoi have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Grand Mercure Hanoi?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Grand Mercure Hanoi on Jun 14, 2024 start from $99.45, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Mercure Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Mercure Hanoi?

Self parking is free at this property.

What time is check-in at Grand Mercure Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Mercure Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grand Mercure Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1800000 per vehicle applies.

Where is Grand Mercure Hanoi located?

Located in Dong Da, this luxury hotel is within a 15-minute walk of Temple of Literature and Ho Chi Minh Mausoleum. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are also within 2 mi (3 km). Hanoi Railway Station is 16 minutes by foot.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 22 out of 28 reviews" "
Rating 8 - Good. 3 out of 28 reviews" "
Rating 6 - Okay. 2 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brian, Sausalito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Nana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place so much. Design of the hotel is immaculate
Stayed 2 nights in Dec 2023

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
I stay at about 75 to 90 hotels a year and this was the nicest place I stayed at this past year. From top to bottom, it was superb and I will be back.
Stayed 2 nights in Jan 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel mostly because we loved Thang and his team in the rooftop bar , so efficient and friendly that we didn’t want to drink anywhere else Shame about building work next door though was not as noisy as we expected
Stayed 2 nights in Dec 2023

6/10 Okay

Eva

Traveled with family
Liked: Cleanliness
There is mis advertising from the hotel as well as from the expedia saying they have hot tub but they don't have that actually. Food is average at the restaurant. Overall, not worth it.
Stayed 2 nights in Nov 2023

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was amazing, all the facilities were amazing. Hannah the customer manager was extremely helpful and friendly. Outside the premise is another story.
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel, quality room with modern amenities. Location is super closer to the old quarter, minus all the noise and commotion. Service staff including Thang and the others at the front desk were superb. Food and spa services were all top notch. I travel often for business and this was one of the best hotels I've ever stayed at.
Stayed 4 nights in Oct 2023

10/10 Excellent

Christina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel…friendly and helpful staff! I would stay here again
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Stayed 2 nights in Aug 2023

8/10 Good

Tatiana, Lilydale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property close to everything
Stayed 1 night in Jul 2023

10/10 Excellent

ozgen

Stayed 2 nights in Jul 2023

10/10 Excellent

Sandra

Traveled with family
We had a wonderful stay at the Grand Mecure Hanoi. The hotel is clean and decorated with charming decor. We enjoyed the breakfast each morning with a wide assortment of breakfast food items including an egg and omelet station. We also ate at the restaurant two times which we enjoyed. The pool area is very relaxing after a busy day out on the town and once the pool top bar is open, this will be a fun spot to chill at the end of the day. The hotel staff were warm and friendly and very attentive to all of our needs making our stay very memorable. The hotel is located a little farther away from the major sites and tourist areas but ideal if you are looking for somewhere more quiet and away from the hustle and bustle of the old quarter. I would recommend this hotel for anyone visiting Hanoi
Stayed 6 nights in Jun 2023

10/10 Excellent

LUE, Clovis

Stayed 1 night in May 2023

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5 star hotel with amazing team
We had the pleasure of staying at the Grand Mercure hotel. We originally booked another hotel but ended up checking out the next day as it wasn’t as described on the booking site. A little scarred, we booked the Grand Mercure for 3 nights. I can honestly say that we left SO impressed with the hotels exceptional service and outstanding features. From the moment we walked in, we was greeted by the friendly and attentive front desk staff who made us feel welcomed and valued as guests. River in concierge team helped us find local restaurants and arranged a day trip to Halong Bay. On the day that we were going to Halong Bay, it was an early 6:30am start and the team kindly volunteered to pack us a breakfast takeaway and coffees for our travels! We had breakfast every morning and one dinner at the hotel restaurant, and the food is delicious. The hotel itself was impressive. It was newly built and had a modern design. The cleanliness of the property was impeccable, and it was evident that the staff took great care in maintaining this. The rooms were fab. The 4 poster bed added a touch of elegance and comfort to my stay, and the smart lighting system is something I’d never experienced before. The Japanese toilet technology was a unique feature that added a luxurious touch to the bathroom experience. Overall, the hotel's nice and new ambiance, cleanliness, good location, and impressive room features made my stay truly memorable. I am already looking forward to next time!
Stayed 3 nights in Apr 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Modern Hotel - Great option for Hanoi!
The Grand Mercure is new hotel with clean and modern furnishings. It was a great choice of hotel close but far enough away from the old town to ensure a quiet surrounding area. Staff were helpful and welcoming. Breakfast was wide ranging and very good. A very comfortable and pleasing choice of accommodation for an active visit to Hanoi.
Stayed 3 nights in Dec 2022

10/10 Excellent

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel in a great location. Rooms are lovely, and the view is exceptional. The staff are also a super helpful - Joseph in particular really went the extra mile. Will definitely stay here again, probably one of the best hotels in Hanoi.

10/10 Excellent

CHIKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

YA-HSUAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, worth to try.
Stayed 2 nights in Feb 2024

6/10 Okay

Morten Valdemar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Vi havde to overnatninger på Grand Mercure Hanoi omkring nytår. Stedet ligger centralt og faciliteterne er gode. Det samme gælder morgenmaden som er rigtig god med meget variation. Vi oplevede desværre en dårlig service fra start. Først kunne de ikke finde vores booking og stillede spørgsmålstegn. Ikke det man forventer ved et 5-stjernet hotel. Derudover skulle vi betale for morgenmad på stedet og kunne ikke sætte på rummet, da vi ikke havde lagt “depositum”. Lidt svært at se, hvorfor det er nødvendigt når man har betalt 200 EUR per nat.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ricarda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traumhafter Spa Bereich und hervorragendes Personal.
Stayed 2 nights in Dec 2023

4/10 Poor

antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I guess they must give EXPEDIA bookers the least desirable rooms....? In my case, even though it was on the 13th floor, my room overlooked a construction site that went all ALL NIGHT! There is no excuse for that, it is a construction site for a new skyscraper that will go on for many months and the noise is constant. The staff is friendly but who assigns the rooms is NOT !
Stayed 1 night in Nov 2023

10/10 Excellent

Peter

Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel with great staff
Excellent hotel. Really friendly and helpful staff. The rooms are really gorgeous, and you can sense that the hotel is brand new. The interior and decorations were really beautiful. The breakfast was also excellent
Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Stayed 1 night in May 2023