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Yutorelo-an

3.5 star property
Comfortable ryokan, walk to Hakone Gora Park

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July 2024

Photo gallery for Yutorelo-an

Slippers, towels
Porch
Front of property
Superior Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets
Food and drink
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Gora 1300-119, Hakone, Kanagawa, 250-0408
  • Popular LocationHakone Gora Park4 min walk
  • Popular LocationHakone Open Air Museum19 min walk
  • Popular LocationHakone Kowakien Yunessun3 min drive
  • AirportTokyo (HND-Haneda)103 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good ...
Ciera
Dec 9, 2023
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Room options

View all photos for Superior Room, 1 King Bed, Private Bathroom

Superior Room, 1 King Bed, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, 1 King Bed, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 377 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Private Bathroom

Luxury Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Luxury Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 538 sq ft
  • Mountain view
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

View all photos for Superior Room, Non Smoking, Shared Bathroom

Superior Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Superior Room, Non Smoking, Shared Bathroom

10/10 Exceptional

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Electric kettle
Daily housekeeping
In-room safe
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for Standard Room, Non Smoking, Shared Bathroom

Standard Room, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Room, Non Smoking, Shared Bathroom

8/10 Very Good

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Electric kettle
Daily housekeeping
In-room safe
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Futons

View all photos for Superior Twin Room, Private Bathroom

Superior Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Superior Twin Room, Private Bathroom

10/10 Exceptional

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Separate bathtub and shower
Deep soaking bathtub
  • 431 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, Private Bathroom

Deluxe Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Deluxe Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
  • 323 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon

View all photos for Twin Room, Private Bathroom

Twin Room, Private Bathroom | In-room safe, blackout drapes, bed sheets

Twin Room, Private Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Separate bathtub and shower
Deep soaking bathtub
  • 344 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom | In-room safe, blackout drapes, bed sheets

Standard Twin Room, 2 Twin Beds, Non Smoking, Shared Bathroom

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
2 bedrooms
Blackout drapes/curtains
Electric kettle
Daily housekeeping
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Japanese-Style Room with Shared Bathroom | Living area | LCD TV
Ryokan Kiritani Hakoneso
Breakfast included
Spa
Parking included
Free WiFi
8.8 out of 10, Excellent, (26)
The price is $145
$183 total
includes taxes & fees
Jun 26 - Jun 27
Ryokan Kiritani Hakoneso

About the neighborhood

Hakone

Yutorelo-an is located in Gora, a neighborhood in Hakone, and is near a train station and in the mountains. Hakone Shrine and Odawara Castle are notable landmarks, and the area's natural beauty can be seen at Hakone Gora Park and Ōwakudani. Don't miss out on a visit to Hakone Kowakien Yunessun.
Visit our Hakone travel guideOpens in a new window

What's nearby

  • Hakone Gora Park - 4 min walk
  • Hakone Open Air Museum - 19 min walk
  • Ōwakudani - 3 min drive
  • Hakone Kowakien Yunessun - 3 min drive
  • Lake Ashi - 11 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 12 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • COFFEE CAMP - 13 min walk
  • GORA BREWERY & GRILL - 7 min walk
  • ラウンジ花影 - 4 min walk
  • リビングルーム - 10 min walk
  • 箱根銀豆腐 - 12 min walk

About this property

Yutorelo-an

Ryokan near Hakone Gora Park
Located close to Hakone Kowakien Yunessun and Hakone Open Air Museum, Yutorelo-an provides an outdoor public bath (no minerals), shopping on site, and a fireplace in the lobby. For some rest and relaxation, visit the 8 indoor/outdoor hot springs. Guests can connect to free WiFi in public areas.
Additional perks include:
  • Free self parking
  • Japanese breakfast (surcharge), free train station pick-up, and hot springs on site
  • Smoke-free premises, a front-desk safe, and a 24-hour front desk
Room features
All guestrooms at Yutorelo-an have comforts such as air conditioning, in addition to amenities like safes.
Other conveniences in all rooms include:
  • Blackout drapes/curtains and slippers
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), Japanese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 3:00 PM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available for a fee: JPY 2,200 for adults and JPY 2,200 for children

Things to do

  • 8 indoor/outdoor hot springs
  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains

Spa

  • 8 indoor/outdoor hot springs
  • Hot springs open from 6:00 AM - midnight
  • Hot springs water temperature - 108 ºF
  • Indoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator (single-level property)
  • Well-lit path to entrance

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • In-room dining only
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7 PM to receive dinner.
Guests with Room Only or Breakfast Included plans must request and book dinner by 4 PM on the same day. Guests with Room Only plans must request and book breakfast by 9 PM the evening prior to breakfast.
Guests with dietary restrictions or food allergies should contact this property 3 days in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

Optional extras

  • Fee for Japanese breakfast: approximately JPY 2200 for adults and JPY 2200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
For the comfort of guests using the public bathing areas and other public facilities, this property does not permit guests with tattoos to use the facilities.

We should mention

This property does not have elevators
Hot springs access available from 6:00 AM to midnight
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Yutorelo-an Inn Hakone
Yutorelo-an Inn
Yutorelo-an Hakone
Yutorelo an
Yutorelo-an Ryokan
Yutorelo-an Hakone
Yutorelo-an Ryokan Hakone

Frequently asked questions

Is Yutorelo-an pet-friendly?

No, pets are not allowed at this property.

How much is parking at Yutorelo-an?

Self parking is free at this property.

What time is check-in at Yutorelo-an?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. After-hours check-in is not available.

What time is check-out at Yutorelo-an?

Check-out is at 10:00 AM.

Where is Yutorelo-an located?

Located in Gora, this ryokan is within 1 mi (2 km) of Hakone Gora Park, Hakone Open Air Museum, and Hakone Kowakien Yunessun. Ōwakudani and Hakone Shrine are also within 6 mi (10 km). Hakone Gora Station is 12 minutes by foot and Kowakidani Station is 28 minutes.

Reviews

8.2

Very Good

Rating 10 - Excellent. 37 out of 88 reviews" "
Rating 8 - Good. 28 out of 88 reviews" "
Rating 6 - Okay. 16 out of 88 reviews" "
Rating 4 - Poor. 2 out of 88 reviews" "
Rating 2 - Terrible. 5 out of 88 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ciera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Japan
Best Ryokan we found in Japan our entire trip, also saw guest checking in past 6pm like indicated on hotels.com so good to know for future. Highly recommended this place from well travelled couple.
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
The stay was fine, check-in was not smooth and the reception staff was not very helpful. You can’t drive to the entrance of the hotel, it’s quite a long walk from the parking with heavy luggages. I would not recommend this hotel to any senior traveler or people with disability.
Stayed 1 night in Oct 2023

8/10 Good

Pawel

Liked: Cleanliness, staff & service, amenities
Very traditional ryokan, excellent kaiseki dining and a lovely onsen including 4 private onsen options. Property is a little run down and I’m pretty sure that I could smell a stale cigarette smoke in the hallway and the bathroom of our room🤔,but overall a very pleasant stay! Thank you!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

4/10 Poor

Bernard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite and clean place. room is very well prepared and designed. very good destination for relaxation. they have amazing view
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Stayed 1 night in Feb 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, room comfort
The service was really good but the faculty is a bit out dated.
Stayed 1 night in Jan 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be ready to pay for literally everything!!!
The hotel is located on the top off a very steep hill which is not mentioned on this hotel’s webpage. It takes approximately 15 minutes to get there from Gora station. They provide a free shuttle bus, however you realize that only after you check in. The dinner is pretty expensive and there are no close by restaurants, while going to the center is not an option as you’ll have to climb the steep hill once again on your way back. There are private and public onsens. The public Onsen is small and free to use (except a ¥150 spa bath tax per px). The private one is priced ¥3000 per 45 minutes which is ridiculous in my opinion! I think they should’ve allowed guests to reserve the private onsens without additional charge. There is no complementary water in the room, but they placed a vending machine “for your convenience”. They have some instant noodles and snacks for purchase in the lobby. The breakfast was Japanese and might be difficult for the western palate.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice short stay in beautiful Hakone but the hotel is up a very big hill that is very dark after 4:30pm sunset.0
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Very nice stay overall. The dinner courses were delicious, and they served many interesting, seasonal Japanese dishes. Very good quality sashimi. Room was clean, with nice view of the garden. Friendly and helpful staff. It was raining when we checked out, but the staff very kindly gave us an umbrella to take with us. Facilities are a little old, however.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and Friendly Service
Beautiful place with lovely hot onsen. Amazing traditional dinner and breakfast. Free coffee in reception and shuttle back to Gora. Only downside was slightly hard futon and no blinds to block light coming from front path (but this turned off about 11 PM). Highly recommended.
Stayed 1 night in Oct 2018

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel with excellent views
Fantastic stay! My friend and I booked what I would call a honeymoon suite on the 3rd Floor (Luxery Room, Private Bathroom, Twin Beds). The room was massive and had a private soaking tub on our balcony. Another great added bonus was that they provide shuttle service from Gora Station. We just used the pay phone when we arrive and the driver was there within 5 minutes. If you're feeling adventurous, it's also easy to take the funicular up the mountain a couple of stops and then do the very short walk to the hotel. Our room also had a spectacular view of the mountains, even on a rainy day. Would highly recommend this hotel!
Stayed 1 night in Sep 2018

10/10 Excellent

Amine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

MARK

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
住宿之前看網路有一些不好的評價，有點擔心，但住宿之後覺得房間飲食都很好，整體環境也很好，住的很開心，有機會值得再去。
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2023

6/10 Okay

Jongchul

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Traveled with family
地點偏僻，交通不方便，雖然靠近車站，下錯車站那就很麻煩，總之住過一次就好
Stayed 1 night in Dec 2023

8/10 Good

めい

Stayed 1 night in Dec 2023

8/10 Good

mskz

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設自体は古めだったが、エントランスのフリードリンクや貸切露天風呂、足湯など設備は必要十分で快適に過ごせました。 人件費削減のためか、受付の人数が少なく混み合うと対応に時間がかかることと、布団敷きがセルフなのでそこは食事の間にでも敷いて欲しかった。
Stayed 1 night in Oct 2023

10/10 Excellent

David

Stayed 1 night in Oct 2023

8/10 Good

リョウコ

Liked: Cleanliness, property conditions & facilities
貸切露天風呂がとても良かったです。45分があっと言う間でした。
Stayed 1 night in Sep 2023

10/10 Excellent

MINA

Stayed 1 night in May 2023

8/10 Good

Ke

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
3.5
Address
Gora 1300-119, Hakone, Kanagawa