Hotel Kasansui

3.0 star property
Comfortable hotel near Hakone Kowakien Yunessun

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Kasansui

Public bath
Hot springs
Exterior
Standard Twin Room (No Restaurant nearby, Check-in until 6 PM) | In-room safe, free WiFi
Restaurant
Reviews
8.4

Very good

Popular amenities

  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
1320-72, Hakone, Hakone, Kanagawa, 250-0408
  • Popular LocationŌwakudani15 min walk
  • Popular LocationHakone Kowakien Yunessun19 min walk
  • Popular LocationHakone Open Air Museum4 min drive
  • AirportTokyo (HND-Haneda)104 min drive

Most relevant reviews

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Room options

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Toilet with electronic bidet
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Twin Beds

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

10/10 Exceptional

Highlights

Air conditioning
Free rollaway/extra beds
Flat-screen TV
Shower/tub combination
Private bathroom
Toilet with electronic bidet
Daily housekeeping
In-room safe
  • Sleeps 3
  • 2 Twin Beds

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

8.7/10 Excellent

Highlights

Air conditioning
Flat-screen TV
Shower/tub combination
Private bathroom
Toilet with electronic bidet
Daily housekeeping
In-room safe
  • Sleeps 2
  • 2 Large Twin Beds

Similar properties

About the neighborhood

Hakone

Hotel Kasansui is located in Gora, a neighborhood in Hakone. The area's natural beauty can be seen at Ōwakudani and Lake Ashi, while Hakone Open Air Museum and Pola Museum of Art are cultural highlights. Check out an event or a game at Fuji Speedway, and consider making time for Hakone Kowakien Yunessun, a top attraction not to be missed.

What's nearby

  • Hakone Gora Park - 11 min walk
  • Ōwakudani - 15 min walk
  • Hakone Kowakien Yunessun - 19 min walk
  • Hakone Open Air Museum - 4 min drive
  • Pola Museum of Art - 4 min drive

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 18 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • COFFEE CAMP - 18 min walk
  • GORA BREWERY & GRILL - 15 min walk
  • ラウンジ花影 - 13 min walk
  • リビングルーム - 6 min walk
  • NINJA CAFE FUMA - 19 min walk

About this property

Hotel Kasansui

Hotel near Hakone Kowakien Yunessun
Close to Ōwakudani and Hakone Open Air Museum, Hotel Kasansui provides an indoor mineral hot spring (onsen), a restaurant, and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Free train station pick-up, luggage storage, and a vending machine
  • Smoke-free premises, meeting rooms, and a front-desk safe
  • Guest reviews give good marks for the overall condition
Room features
All guestrooms at Hotel Kasansui have perks such as air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Spa

  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HOTEL KASANSUI Hakone
KASANSUI Hakone
KASANSUI
HOTEL KASANSUI Hotel
HOTEL KASANSUI Hakone
HOTEL KASANSUI Hotel Hakone

Frequently asked questions

Is Hotel Kasansui pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Kasansui?

Self parking is free at this property.

What time is check-in at Hotel Kasansui?

Check-in start time: 3 PM; Check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Hotel Kasansui?

Check-out is at 10 AM.

Where is Hotel Kasansui located?

Located in Gora, this hotel is within a 15-minute walk of Hakone Museum of Art and Ōwakudani. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 2 mi (3 km). Hakone Gora Station is 18 minutes by foot.

Reviews

8.4

Very Good

Rating 10 - Excellent. 28 out of 66 reviews" "
Rating 8 - Good. 26 out of 66 reviews" "
Rating 6 - Okay. 8 out of 66 reviews" "
Rating 4 - Poor. 4 out of 66 reviews" "
Rating 2 - Terrible. 0 out of 66 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

petros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
Stayed 1 night in Jul 2023

8/10 Good

jonah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
Stayed 1 night in Mar 2023

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is really nice! Although the facility is a bit old, they try to keep it clean.
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kaiseki Breakfast and Dinner
Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.
Stayed 2 nights in Oct 2020

10/10 Excellent

Chatree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.
Stayed 5 nights in Dec 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kasansui stay
The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet cosy hotel in Gora
This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.
Stayed 1 night in Sep 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! They did everything to ensure we had a pleasant stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.
Stayed 1 night in Mar 2019

4/10 Poor

リイチロウ

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
上強羅から歩いて来たが入り口がわかりづらい。食事は普通に良かったけど、お品書きが無かった。スタッフに聞いてもよくわからない。アレルゲンの表示もしていない。今どきこんな宿が有るとは思わなかった。
Stayed 1 night in May 2024

8/10 Good

Michelangelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La struttura è ben tenuta, l onsen è collegata direttamente con la sorgente vulcanica. La cena è stata davvero varia e buona, lo staff molto disponibile. L abbiamo raggiunta facilmente perché è vicina alla fermata della ropeway.
Stayed 1 night in Apr 2024

10/10 Excellent

Hiroko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフが、とても親切で、朝夕の食事がとても良かったです。お風呂も清潔で、ゆったりと良い休暇となりました。ありがとうございました。😊
Stayed 2 nights in Mar 2024

10/10 Excellent

Shiu Fun Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
職員服務態度很好,並替我們找回以為遺失了的背包
Stayed 3 nights in Dec 2023

6/10 Okay

NORIHISA

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
スタッフは非常に親切で丁寧だった。 2つある温泉設備の一方の半露天風呂が工事中で使用できなかったのが残念だった。チェックインの時に説明もなく、温泉に入って初めて分かった。事前説明が欲しかった。 施設はまあまあ年季が入ってる。 食事は良かった。
Stayed 1 night in Nov 2023

8/10 Good

Henry

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

サユリ

Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
お湯がとろとろでよかったです
Stayed 1 night in Oct 2023

10/10 Excellent

Linus

Traveled with group
Liked: Cleanliness, staff & service, room comfort
A cozy resting place in the middle of Hakone!
Hotel Kasansui is a lovely place just around the corner from the Hakone Ropeway and situated directly next to the local bus stop. The staff were very friendly and helpful, and my friend who did not speak Japanese could still communicate with them. As a part of our stay, dinner and breakfast was included, and it did not disappoint. The total price we paid versus what we recieved seemed like a steal, and the set courses were delicious! Another part of the stay was the baths, and the two different rooms both had a nice window to watch the green foliage, and one with a semi open roof to breathe some fresh air while soaking. The hotel feels like it has been around for a while, and some parts of the building and furniture feel a bit worn, but all in all we really felt like we got good value and a great experience!
Stayed 1 night in Sep 2023

8/10 Good

KOZAKAI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小さなホテルで、外観は昔の旅館のような感じでした。部屋は掃除が行き届いていて、食事も品数が豊富で美味しかったです。また、大涌谷の温泉が引かれていて、とてもよかったです。早雲山駅から近く便利ですが、周囲には何もありません。
Stayed 1 night in Sep 2023

6/10 Okay

Chi Kwong

Stayed 1 night in Aug 2023

8/10 Good

ISHIWATA

Liked: Cleanliness, staff & service
露天風呂の一つが使えない状態でした。 少し残念でした。
Stayed 1 night in Jul 2023

10/10 Excellent

jinsan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
점장님이 너무 친절하게 응대해 주셔서 기억에 남습니다. 다음에도 하코네를 방문하면, 다시 한번더 숙박하고 싶습니다. 감사합니다.
Stayed 1 night in Jun 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
静かに ゆっくりする おすすめ宿
混雑もなく静かで落ち着いて過ごせる温泉宿という感じ、良かったと思います。一方でお風呂の景観写真でいいと思って予約したのですが、実際は草木が伸び放題の状態で残念でした。また、湯船に流れる湯量が少いように思いました(調整されているのか不明ですが)温泉場故、湯量はほしい。 食事は夕食、朝食共に品数はそれなりでしたが、量が少なく、私にとっては物足りない感じでした。コーヒーはサービスで付いててもいいかと思います。 あとお部屋の電話が通じなかったので、日々チェックは必要ですね。
Stayed 1 night in Jun 2023

General hotel information

Check-In Time
3:00 PM
Check-Out Time
10:00 AM
Star Rating
3.0
Address
1320-72, Hakone, Kanagawa