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Hotel Frances

3.0 star property
Comfortable Colonial hotel, walk to Guadalajara Cathedral

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Frances

Interior
Balcony
Interior
Bed sheets
Bar (on property)
Reviews
7.8

Good

Popular amenities

  • Room serviceRoom serviceRoom service
  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Business servicesBusiness servicesBusiness services
The price is $51
$60 total
includes taxes & fees
Jun 14 - Jun 15

Explore the area

Map
Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100
  • Popular LocationGuadalajara Cathedral2 min walk
  • Popular LocationPlaza de Armas2 min walk
  • Popular LocationDegollado Theater3 min walk
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)31 min drive

Most relevant reviews

ExperimentalCarousel

8/10 Good

roberto
Apr 27, 2024
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Room options

View all photos for Standard Room

Standard Room | Bed sheets

Standard Room

7.4/10 Good

Highlights

Connecting rooms available
TV
Ceiling fan
Hair dryer
Private bathroom
Daily housekeeping
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Bed sheets

Junior Suite

8.5/10 Very Good

Highlights

Private spa tub
Connecting rooms available
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Daily housekeeping
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Bed sheets

Suite

7.9/10 Good

Highlights

Connecting rooms available
TV
Ceiling fan
Private bathroom
Daily housekeeping
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite

Premium Suite | Bed sheets

Premium Suite

7.5/10 Good

Highlights

Private spa tub
Air conditioning
Connecting rooms available
Flat-screen TV
Ceiling fan
Hair dryer
Private bathroom
Daily housekeeping
  • 388 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Single Room Standard

Bed sheets

Single Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room Standard

Bed sheets

Triple Room Standard

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Quadruple Suite

Bed sheets

Quadruple Suite

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Bed sheets

Room Standard

10/10 Exceptional
  • Sleeps 4
  • 2 Double Beds

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includes taxes & fees
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About the neighborhood

Guadalajara

Hotel Frances is located in Downtown Guadalajara, a neighborhood in Guadalajara, and is near a metro station. Guadalajara Cathedral and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza Forum Tlaquepaque. Check out an event or a game at Jalisco Stadium, and consider making time for Zoologico Guadalajara, a top attraction not to be missed.
Visit our Guadalajara travel guideOpens in a new window

What's nearby

  • Guadalajara Cathedral - 2 min walk
  • Plaza de Armas - 2 min walk
  • Degollado Theater - 3 min walk
  • Hospicio Cabanas - 13 min walk
  • US Consulate General Guadalajara - 3 min drive

Getting around

  • Plaza Universidad Station - 5 min walk
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive

Restaurants

  • La Chata de Guadalajara - 3 min walk
  • Starbucks - 2 min walk
  • Café Boutique Degollado - 2 min walk
  • Chai - 1 min walk
  • Cafe Madrid restaurant Guadalajara - 3 min walk

About this property

Hotel Frances

Hotel near Expo Guadalajara
Close to Degollado Theater and Guadalajara Cathedral, Hotel Frances provides a rooftop terrace, dry cleaning/laundry services, and more.
You'll also enjoy the following perks during your stay:
  • Limo/town car service, buffet breakfast (surcharge), and 1 meeting room
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • An elevator, concierge services, and smoke-free premises
  • Guest reviews give good marks for the helpful staff and location
Room features
All 65 rooms include amenities such as room service.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Cable channels, ceiling fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 160 to 200 per person

Restaurants on site

  • El Molino Rojo

Things to do

  • Piano

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1610
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Room service

More

  • Ceiling fan
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 160 to 200 per person
  • Airport shuttle fee: MXN 350 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Frances Guadalajara
Frances Hotel
Hotel Frances
Hotel Frances Guadalajara
Frances Hotel Guadalajara
Hotel Frances Hotel
Hotel Frances Guadalajara
Hotel Frances Hotel Guadalajara

Frequently asked questions

Is Hotel Frances pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Frances?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Frances on Jun 14, 2024 start from $50.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hotel Frances?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Frances?

Check-out is at noon.

Does Hotel Frances provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 350 per vehicle applies.

Where is Hotel Frances located?

Located in Downtown Guadalajara, this hotel is steps from Plaza de la Liberacion, Guadalajara Cathedral, and Degollado Theater. US Consulate General Guadalajara and Jalisco Stadium are also within 3 mi (5 km). Plaza Universidad Station is only a 5-minute walk and San Juan de Dios Station is 8 minutes.

Reviews

7.8

Good

Rating 10 - Excellent. 348 out of 1000 reviews" "
Rating 8 - Good. 342 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 77 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

roberto

Stayed 2 nights in Apr 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic building and area.
Stayed 2 nights in Apr 2024

2/10 Terrible

Angela

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn't respected my reservation. I paid for that in expedia I gave them the reservation number and they said that Expedia didn't pay to them or make the reservation. I was pretty upset. I was feeling humiliated. They offered another room for more money. I want a reimbursement from Expedia because this was terrible experience. I walked to another at night time until I went to other hotel Hotel Morales.
Stayed 1 night in Apr 2024

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2024

2/10 Terrible

LEOBARDO, green bay

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room 214 NO Air Conditioning WiFi does not work toilet Handle was lose Cuarto 214 no aire condicionado el internet no sirve ahí y la palanca de la tasa del baño estaba suelta
Stayed 1 night in Mar 2024

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Really liked the property, beautiful building, in a great area.
Stayed 3 nights in Mar 2024

6/10 Okay

Omar Alejandro

Business traveler, Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No wifi or TV service during my stay
Stayed 4 nights in Mar 2024

8/10 Good

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Unique
Stayed 2 nights in Mar 2024

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
tiny room compared to pics; poor ventilation; window onto air vent; bed loudly creaked with every move. Poor service; hours before a second towel arrived (2 person booking), no serious attempt to remedy issues, unable to deal with cancellation. Shower barely functioning. Able to hear other guests using their bathroom through window and walls. Generally, hotel pictures do not match reality.
Stayed 3 nights in Feb 2024

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service
Terrible water pressure in the shower Premium suite 302 and terrible mattres
Stayed 2 nights in Feb 2024

10/10 Excellent

Thelma, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely antique building. They should give out more free drinking water. Only got 2 small bottles the first night.
Stayed 4 nights in Feb 2024

10/10 Excellent

Luis Fernando

Stayed 3 nights in Feb 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
We liked this historical Hotel. Comfortable
Stayed 2 nights in Feb 2024

10/10 Excellent

Anita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the couples we were with had a fall (the husband) on the stairs and the staff were wonderful - caring, attentive and made several followup calls to make sure he was okay and actually came up to the room to check on him! So kudos to the young fellow on the desk and the concierge - they went above and beyond!
Stayed 5 nights in Feb 2024

10/10 Excellent

Thelma, Edmonton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We love this historic hotel. But keeping the antiquity means it isn’t soundproof and can be noisy. I resented this time that they only give you 2 small bottles of water. Even though we stayed 5 nights - no more water was given.
Stayed 1 night in Feb 2024

10/10 Excellent

Diandrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have visited often in the past 10 years. Even giving visits to family as a gift. Always welcoming. Staff helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

AGUSTIN

Business traveler
Liked: Amenities
The hotel was safe and. Lean. However my greatest experience was with the great service. I recommend this hotel to anyone.
Stayed 2 nights in Feb 2024

10/10 Excellent

AGUSTIN

Stayed 4 nights in Feb 2024

10/10 Excellent

Stephen

Stayed 1 night in Feb 2024

4/10 Poor

Jacques

Liked: Cleanliness
Stayed 3 nights in Feb 2024

8/10 Good

bob

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Smack dab in the midst of things. Staff is the best!!!
Stayed 2 nights in Dec 2023

10/10 Excellent

Francisco

Liked: Staff & service
If you are looking for a hotel with some history this is definitely the one. If you are looking for cleanliness and a sense of security, look elsewhere. Overall, I really enjoyed my stay, the staff was great and there is plenty to do within walking distance!
Stayed 2 nights in Jan 2024

4/10 Poor

Heidi

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The premium suite I reserved, was not available when I arrived. They had rented it to someone else. I had even taken the extra step of having an Expedia agent call the property to verify that the "one of it's kind" room was for certain booked as my room. The hotel was full and no other suite rooms with a jacuzzi were available, so I had to stay in a dark, run down room with very old uncomfortable mattresses all in one room instead of having a separate room as expected for my guest. The bathroom tub/shower was broken/inoperable jacuzzi with grime in the cracks and around the broken jets. The towels were stained and frayed. I was just staying over to fly out the next morning and did not have an opportunity to find other accommodations 2 days before Christmas. I am Very disappointed with Hotel Francis and the condition of their rooms. I have stayed many times in the suite room and it is so bright and cheery with great amenities. This is by far the worst experience I have had there, and have no intentions of will booking again and take the chance of have that experience again.
Stayed 1 night in Dec 2023

4/10 Poor

Gerald

Traveled with partner
The bed was very uncomfortable every time you moved it made a lot of noise. The room was overlooking the street which was also very noisy. The bathroom was very small.
Stayed 3 nights in Jan 2024