2/10 Terrible
Carrie
Traveled with family
May 14, 2024
Disliked: Cleanliness, amenities, property conditions & facilities
This was absolutely the worst hotel I have ever stayed in. However, the beds were great.
We couldn't even get into our room upon checkin. The battery needed to be changed. The manager let us in and said he would be right back to change it. 2 hours later I had to call the front desk to ask when they would be up.
We couldn't control the temperature of the room. The wall unit didn’t work and neither did the controls on the actual air conditioner/heater. It was sooo hot at night.
The bathroom was so dirty. The vent was caked with layers of dust. Toothpaste and other junk was on the walls and back of door. Toilet paper holder was broken. The trim was hanging off the wall in the bedroom. A q-tip was on the side of the bed.
The 2nd morning they were out of everything for breakfast but coffee and cereal. No bagels, donut holes, yogurt, bread or muffins like the day before. But they were even out spoons to eat the cereal. Not even an apology when we asked the front desk about the lack of food.
The majority of the problems could have been taken care of with a little cleaning and repairs.
Carrie
Stayed 2 nights in May 2024