评分基于 8 条真实点评
4.8 客房清洁度
Expedia 亿客行 真实点评
用户：真实旅客
Perfect Location
发布日期：2023年9月7日 发布在：HomeAwayMy family and I enjoyed this home located directly across from the Grand Haven state park. The location was perfect to listen to the waves at night and watch the sunset.
酒店管理层的评论
2023年9月7日，回复：酒店管理层 VrboOwner
Thank you for your wonderful review of Sunset View, Heather! We're glad to hear that you and your family enjoyed your stay and loved the convenient location across from Grand Haven state park. The breathtaking views of the sunset and the soothing sounds of the waves certainly make for a memorable experience. It was a pleasure hosting you, and we hope to welcome you back soon! Thanks for choosing BVW Unsalted Vacations.
用户：真实旅客
Family beach time
发布日期：2023年8月3日 发布在：HomeAwayThis was a lovely cottage and great location. We had a lot of fun there.
酒店管理层的评论
2023年8月3日，回复：酒店管理层 VrboOwner
Thanks for taking the time to review Sunset View, Heather! We're glad you enjoyed the cottage. We look forward to hosting you again soon.
用户：真实旅客
Run down house, good location
发布日期：2023年7月28日 发布在：HomeAwayThis house was much more run down than I anticipated from the photos. There is no central air conditioning, no washer and dryer, no dishwasher. The main stair case was extremely steep and not up to code. I was fearful of having my small children navigate it and think elderly people would struggle greatly. I also really looked forward to enjoying the porch with its view of the water, but was disappointed to find the windows cloudy, obscuring the view.
酒店管理层的评论
2023年9月4日，回复：酒店管理层 VrboOwner
Thank you for your feedback on your stay at Sunset View. We apologize that the condition of the house did not meet your expectations, Kristy, and we apologize for the inconvenience caused by the steep staircase and cloudy windows on the porch. We will take your comments into consideration in order to improve the experience for future guests. Thank you for bringing these issues to our attention, and we hope to have the opportunity to provide you with a better stay in the future.
用户：真实旅客
Great location, access to beach! Minor issues…
发布日期：2023年7月8日 发布在：HomeAwayOverall, great location - right across the street from the beach and walking distance to everything in the town. House was great to host 4 couples! Really enjoyed the screened-in porch and living room area.
Be advised that this house claims to have air conditioning. There are window units in 2/4 bedrooms but no central air. The other bedrooms have box fans. There are no blinds on any of the windows in the property.
We had a few small ants in one of the four beds and dealt with a leaky fridge. We called the company upon arrival and they offered to have people out to service the property promptly. We decided that we would deal with it for our stay.
酒店管理层的评论
2023年7月28日，回复：酒店管理层 VrboOwner
Thank you for your review of Sunset View, Adam! We appreciate your feedback and are glad to hear that you enjoyed the screened-in porch and living room area. We apologize for the air conditioning and have updated the listing for clarify. We also appreciate your feedback regarding the binds - we are working to resolve this. The fridge has been repaired, and pest control was dispatched to treat the ants. Thank you again for your feedback, Adam. We're glad you had a great vacation and hope to host you again in the future!
用户：真实旅客
Beach view
发布日期：2023年7月1日 发布在：HomeAwayGreat views and clean house
酒店管理层的评论
2023年7月28日，回复：酒店管理层 VrboOwner
It was our pleasure to host you at Lakeside Landing, Robert! We hope to host you again soon.
用户：真实旅客
Grand Haven family trip
发布日期：2023年6月20日 发布在：HomeAwayThe property was very nice, clean and comfortable. Beautiful view of the water.
The only issues we had were that we were not informed that the parking was in the back through an alley (we found it quite by accident). The Wi-Fi was very spotty with a lot of dead zones. We got better Wi-Fi from the house’s WiFi, across the street on the beach. And with only one shower for 6 people it would have been better to have a vinyl shower liner, after the first couple people everything was wet.
Also the previous guest left their net flix acct signed in.
But we had an amazing time
酒店管理层的评论
2023年7月28日，回复：酒店管理层 VrboOwner
Thank you for taking the time to leave a review of your stay at Sunset View, Cheryl! We're thrilled to hear that you found the property very nice, clean, and comfortable with a beautiful view of the water. We apologize for any confusion you experienced with the parking, and we have improved our instructions to make it easier for future guests to locate the parking area - thank you for that helpful feedback! We're sorry to hear that the Wi-Fi was spotty with dead zones; we will make sure to check our equipment to ensure that it is functioning properly. We appreciate your feedback regarding the vinyl shower liner, and we will take this into consideration for future improvements. We apologize for the inconvenience of the previous guest leaving their Netflix account signed in.
We're glad to hear that despite these issues, you had an amazing time. Thank you for choosing BVW Unsalted Vacations for your vacation, and we hope to have the opportunity to host you again in the future!
用户：真实旅客
Great for a beach trip!
发布日期：2023年6月20日 发布在：HomeAwayThis house was the perfect place for our short beach trip with our kids. We were only able to get wifi in one corner of the house. They were quick to respond and investigate but a solution wasn’t reached during our stay. Hopefully it’ll be fixed for the next person! Aside from that, it was truly lovely!
酒店管理层的评论
2023年7月28日，回复：酒店管理层 VrboOwner
Thank you for sharing your experience at our vacation rental Sunset View. We are thrilled to hear that you found our home to be the perfect place for your short beach trip with your kids. We appreciate your feedback on the issue you experienced with the WiFi signal, and we apologize for any inconvenience and frustration that this may have caused during your stay. We assure you that we will take steps to improve the WiFi coverage throughout the entire house so this doesn't happen again in the future. We apologize that a solution wasn't reached during your stay, but we hope that everything else about your experience was enjoyable and memorable. We appreciate your kind words and hope to have the opportunity to welcome you back again soon!
用户：真实旅客
Lovely Spot
发布日期：2023年6月17日 发布在：HomeAwayWe loved our stay. I absolutely love, love love my welcome gift! The home is very inviting and comfortable and the location is awesome!
酒店管理层的评论
2023年7月28日，回复：酒店管理层 VrboOwner
Thank you for your wonderful review of your stay at Sunset View, Kimberly! We're thrilled to hear that you loved your time at our vacation rental, and it's fantastic to hear that the home felt inviting and comfortable to you. Our goal is to provide a cozy and welcoming environment for all of our guests. Thank you again for choosing BVW Unsalted Vacations. We would be delighted to welcome you back for another fantastic stay in the future!
