“The rating would have been 8/10 if not for one staff member working at the front reception desk. I’ll break my review into 1/10 vs 8/10
1/10 - When we arrived to your deluxe 2 bedroom, we noticed the air conditioning was not working in one of the rooms. We notified the man, who appeared to be the manager. He said that I had the balancing door open so it didn’t feel like the air was working. I told him there was not balancy in that room. He proceeded to argue with me saying there was one. ……