2/10 Terrible
kaitlynn
Traveled with partner
Jun 6, 2024
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
"Warning domestic violence" The room was clean the area around the hotel was very dificult to navigate though that is not why i am leaving such a bad reveiw. I have genuinely never had an experience like this at a hotel and i do not understand why the issue was not handled at all. I booked my stay for 2 nights but left at 4 am the first day after hearing major domestic violence that shook the room all night to the point i could not sleep and i am a heavy sleeper. We had began calling about this distubance at 11:pm and nothing seemed to have been done at all about it. Suposedly they called the room and they said everything was fine but if anyone had bothered to listen on the floor we were on at all let alone the floor above us they would have realized it was not fine. I shared with the front desk that i heard loud banging that shook the walls and chairs being thrown across the room and women screaming to stop and to get out of their room and that they were hurting her and a man shouting awful things at them. This was not normal and i regret that i didnt think to call the cops myself. I was refunded for my second night but i didnt receive anything for the night i wasted there not being able to sleep i gad to get another hotel about an hour away and was too tired after not sleeping all night to attend the ren faire as i intended too so i really just wasted alot of money on this and i highly regret my stay.
kaitlynn
Stayed 2 nights in May 2024