评分基于 1,415 条真实点评
4.3 客房清洁度
4.1 服务和员工
4.3 客房舒适度
4.3 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2023年9月29日 发布在：Expedia
酒店管理层的评论
2023年10月23日，回复：酒店管理层 Guest Services Manager
Hello Shengchao,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!
用户：真实旅客
发布日期：2023年3月5日 发布在：Hotels
用户：真实旅客
发布日期：2023年2月11日 发布在：Expedia
游泳池不错 ！
酒店管理层的评论
2023年2月16日，回复：酒店管理层 Guest Services Team
Hello Zhenghai! Thank you for sharing the positive feedback from your recent experience! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our new Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
用户：真实旅客
发布日期：2024年6月6日 发布在：Expedia
Everything was Excellent!! Got our rooms by 12pm. Better than 4pm check in.
酒店管理层的评论
2024年6月7日，回复：酒店管理层 Guest Services Team
Hello Margie!Thank you for the positive feedback! We're delighted to hear that you had an excellent time with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
用户：真实旅客
发布日期：2024年6月6日 发布在：Expedia
酒店管理层的评论
2024年6月10日，回复：酒店管理层 Guest Services Team
Hello Rich,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
用户：真实旅客
发布日期：2024年6月3日 发布在：Expedia
..
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Services Team
Hello Panayotis!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
用户：真实旅客
发布日期：2024年6月3日 发布在：Expedia
酒店管理层的评论
2024年6月5日，回复：酒店管理层 Guest Services Team
Hello Kevin!We appreciate the positive review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!
用户：真实旅客
发布日期：2024年6月2日 发布在：Expedia
Overall stay was okay. The cleaning team needs a lot of work. I had to call the front desk twice to have someone clean our room and even after calling twice they still never came. The overall hotel was good and we had a nice stay but the cleaning team needs a lot of help
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Services Team
Hello Gabriela,We appreciate your observations and concerns. We'll review your comments with our team to address the issues you mentioned. We apologize for any inconvenience caused and hope you'll give us another chance to provide a better experience in the future.
用户：真实旅客
发布日期：2024年6月1日 发布在：Expedia
酒店管理层的评论
2024年6月4日，回复：酒店管理层 Guest Services Team
Hello Rodolfo!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!
用户：真实旅客 来自：Foster City
发布日期：2024年5月24日 发布在：Expedia
酒店管理层的评论
2024年5月27日，回复：酒店管理层 Guest Services Team
Hello Jocelyn,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!
