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Hotel Santana

3.0 star property
Comfortable hotel with 24-hour front desk and coffee shop/cafe

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Santana

Terrace/patio
Restaurant
Standard Family Room | In-room safe, desk, free WiFi, bed sheets
Restaurant
Lobby
Reviews
8.6

Excellent

Popular amenities

  • PoolPoolPool
  • Air conditioningAir conditioningAir conditioning
  • BarBarBar
  • 24/7 front desk24/7 front desk24/7 front desk
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service

Explore the area

Map
Calle 30 de Junio, Flores, Peten
  • Popular LocationFlores Dock1 min walk
  • Popular LocationLas Guacamayas Biological Station6 min walk
  • Popular LocationMaya Mall9 min walk
  • AirportFlores (FRS-Mundo Maya Intl.)9 min drive
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Room options

View all photos for Standard Room, 1 King Bed

Terrace/patio

Standard Room, 1 King Bed

10/10 Exceptional

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 215 sq ft
  • Lake view
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double Room, 2 Twin Beds

Standard Double Room, 2 Twin Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 2 Twin Beds

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room, 3 Double Beds

Standard Double Room, 3 Double Beds | In-room safe, desk, free WiFi, bed sheets

Standard Double Room, 3 Double Beds

8.6/10 Very Good

Highlights

Balcony
Air conditioning
Flat-screen TV
Private bathroom
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 215 sq ft
  • Sleeps 5
  • 3 Twin Beds

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About the neighborhood

Flores

Hotel Santana is located in Flores. Flores Dock and Ixpanpajul Nature Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Las Guacamayas Biological Station and Maya Biosphere Reserve.
Visit our Flores travel guideOpens in a new window

What's nearby

  • Flores Dock - 1 min walk
  • Church of Our Lady of the Remedies - 5 min walk
  • Las Guacamayas Biological Station - 6 min walk
  • Maya Mall - 9 min walk
  • Central Park - 12 min walk

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 10 min drive

Restaurants

  • Cafeteria Aeropuerto - 4 min drive
  • Raices Bar & Grill - 1 min walk
  • Raices Del Lago - 34 min drive
  • San Telmo - 4 min walk
  • Maple & Tocino - 5 min walk

About this property

Hotel Santana

Property highlights
Take advantage of a terrace, a coffee shop/cafe, and laundry facilities at Hotel Santana. Free in-room WiFi is available to all guests, along with a bar and a restaurant.
Other perks at this hotel include:
  • An outdoor pool
  • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
  • Concierge services
Room features
All guestrooms at Hotel Santana feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers
  • 32-inch flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Santana Flores
Santana Flores
Hotel Santana Hotel
Hotel Santana Flores
Hotel Santana Hotel Flores

Frequently asked questions

Does Hotel Santana have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel Santana?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at Hotel Santana on Jun 2, 2024 start from $74.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Santana pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Santana?

This hotel doesn't offer parking.

What time is check-in at Hotel Santana?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Santana?

Check-out is at 1 PM.

Where is Hotel Santana located?

Situated in Flores, this beach hotel is within a 10-minute walk of Flores Dock, Church of Our Lady of the Remedies, and Las Guacamayas Biological Station. Lake Petén Itzá and Maya Mall are also within 10 minutes.

Reviews

8.6

Excellent

Rating 10 - Excellent. 45 out of 91 reviews" "
Rating 8 - Good. 32 out of 91 reviews" "
Rating 6 - Okay. 8 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 3 out of 91 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast and that it is close to the lake.
Stayed 2 nights in May 2024

8/10 Good

José

Liked: Staff & service
The lake
Stayed 3 nights in May 2024

10/10 Excellent

LILIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service was very helpful they have hot/cold water Air Conditioning was perfect for the 91 degrees outside
Stayed 1 night in May 2024

10/10 Excellent

Andrea

Traveled with family and small children, Traveled with family
Liked: Staff & service, property conditions & facilities
We loved this hotel. It makes you feel like home!
Stayed 3 nights in Apr 2024

6/10 Okay

Yesherips

The pool wasn’t in service and I was not informed about it but the hotel was just ok.
Stayed 5 nights in Apr 2024

10/10 Excellent

Glendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff at check in was excellent very friendly. Room was very clean & great size, very comfortable beds
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Stayed 1 night in Mar 2024

8/10 Good

Janeece

Traveled with family and small children
Great location. Wonderful air conditioning. Children enjoyed the small pool. Nice shower and beds
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best room in town if you want a decent balcony and lake view. Rooms are clean and functional. Included breakfast choices decent. Restaurant staff pleasant. From desk staff accomodating but not particulary friendly
Stayed 4 nights in Mar 2024

6/10 Okay

Sarah

Traveled with group
Liked: Staff & service, amenities
Pros: - good air conditioning -nice view of the water from the room -staff cleaned the room everyday -breakfast included Cons: -very loud night club nearby, but I was still able to sleep ok despite this -you need to pay a significant deposit for the safe key -my room was on the top floor which had a lot of stairs. No elevator -rooms were dated, but clean -wifi in the rooms was not the best I had expected a bit more for the price, but the stay was ok.
Stayed 3 nights in Feb 2024

6/10 Okay

Vanessa

Stayed 2 nights in Feb 2024

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service
Good location within the island of Flores
Stayed 2 nights in Feb 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty view.
Stayed 1 night in Feb 2024

8/10 Good

Craig

Stayed 1 night in Feb 2024

10/10 Excellent

sharon, spring

Liked: Cleanliness, staff & service, property conditions & facilities
Great 👍
Stayed 1 night in Feb 2024

10/10 Excellent

sharon, spring

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Eduardo, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great local hotel, friendly staff and great views. Bar in front of the hotel is noise at night, so take rooms facing the lake
Stayed 3 nights in Jan 2024

10/10 Excellent

Rasa Lila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lakeside Views
The views are beautiful from the lakeside rooms. Best balconies to look at the sunset and lay in the hammocks. Nice restaurant downstairs with best margaritas and food, and very attentive and kind staff members to help. Great location and comfortable beds and warm water and good water pressure.
Stayed 2 nights in Jan 2024

4/10 Poor

Oscar

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Change Rate Pros.
Great Location on the island to stay. I was not a fan that the rate changed once I got to the reception. I paid more for it but the room did change. Overall was an ok experience a bit loud out the hallways.
Stayed 1 night in Jan 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

SERGIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, nice location and view from room. Room OK, services OK.
Stayed 1 night in Sep 2023

2/10 Terrible

Marco

Stayed 2 nights in Jul 2023

10/10 Excellent

Yutselys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel was very clean, professional customer service. Location was great, view espectacular from room balcony. Close to everything and safe.
Stayed 4 nights in Apr 2023

8/10 Good

Cadet

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel needs an elevator. Had a room on the 4th floor. No parking.
Stayed 2 nights in Apr 2023

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a beautiful small hotel with a dining room and a choice of indoor or outdoor dining. The rooms are well appointed and the beds are incredibly comfortable. The view is shockingly stupendous. You open the blind and the most beautiful view of Lake Peten Itza is right in front of you. The balcony has chairs and a hammock. Breakfast is really good. This is not a five star hotel - throw stars out the window because this place should be judged on its beauty, its food, the amazing staff and the price is right!
Stayed 1 night in Apr 2023