All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The rooms here are very spacious..especially for Europe. Staff was very friendly and made us feel welcome. The area can be noisy at times, but otherwise its a great spot.
Contemporary hotel with all the comforts. Close to Dome and within walking distance to museums. Staff is friendly. Excellent breakfast, highly recommend.
Great location!
This is the cutest boutique hotel in the perfect location to coffee shops, shopping, train station, and sites. The staff is friendly and made our stay extra pleasant. Definitely coming back.
The hotel is in a great location. The room were well-furnished and clean. The bathroom was well appointed and the steam room an excellent addition.
Only downside for the room was it would have been good to be able to close off the bedroom from the study area (if only with a heavy curtain).
Breakfast was good with plenty of options and friendly waiting staff.
Marcus
Stayed 3 nights in Feb 2024
10/10 Excellent
Edmon
Feb 11, 2024
Friendly staff and great service… a home away from home… also the the the Junior suites with Turkish bath is incredible after hours of walking. It’s a few stets to the Medici
The hotel is close to the SMN station and at the same time walkable distance from most of the landmarks and has tons of dining options nearby. All staffs were nice and friendly and the hotel breakfast was exceptional. It was also being maintained very clean. Highly recommend.
Soah
Stayed 2 nights in Jan 2024
Response from Solo Experience Hotel on Mar 22, 2024
Dear client,We thank you for the kind words ! We pride our hotel with our position and the breakfast that we provide ! Kind regards,
The hotel appears nice from the inside, however areas around the hotel and outside were not as nice. The staff was friendly, however we found hairs in our sheets the first night and were told to change our bedsheets on our own by the night staff.
Great location. Friendly helpful people. Excellent breakfast
Robert
Stayed 4 nights in Nov 2023
Response from Chiara on Dec 8, 2023
Dear Robert,I am so happy you liked the location of the hotel, close to everything.The staff is always willing to help and the breakfast is almost totally home made.Wishing to welcome you again.ChiaraFront office manager
Our stay was fantastic. Location is great, walking distance to every place we wanted to go. Our room was clean and super comfortable. We would def stay there again in the future.
Flavia
Stayed 3 nights in Nov 2023
Response from Chiara on Dec 8, 2023
Dear Flavia,thank you so much for your appreciation, from all the staff.We all are happy that you enjoyed the stay with us and we are looking forward your next stay.ChiaraFront office manager
Terrific hotel in a great location within easy walk to the train and all the main sights. Very comfortable room with nice amenities and a terrific view of the Medici Chapel. The breakfast offered a large buffet with delicious hot and cold options. The staff were all very friendly and helpful as well. Great find!
Amy
Stayed 1 night in Nov 2023
Response from Chiara on Nov 30, 2023
Dear Amy,thank you very much for your review, we all are so glad for your words.We hope to welcome you again.ChiaraFront office manager
Great location and staff were very friendly. The room was spacious and very clean. Highly recommended!
Silvia
Stayed 3 nights in Oct 2023
Response from Chiara on Nov 30, 2023
Dear Silvia, I am glad you liked the room and that you found the triple room large enough for you.The staff is grateful for you words.ChiaraFront office manager
Thank you Teresa for your opinionn.ChiaraFront office manager
10/10 Excellent
Vivien, Mission Viejo
Oct 6, 2023
Vivien
Stayed 1 night in Oct 2023
Response from Chiara on Nov 30, 2023
Dear Vivien,thank you very much for your appreciation.ChiaraFront office manager
2/10 Terrible
Marc
Sep 27, 2023
Marc
Stayed 2 nights in Sep 2023
Response from Chiara on Sep 28, 2023
Dear Marc,I am sorry you have not satisfied of the stay. We have done our best to satisfy you, we have changed the mattress when you requested it, the on on the right side as you reported the first morning. On check out you told me nobody has changed it and that you talked to the housekeeping who did not know anything about the problem, but the housekeeper herself changed the matrres replacing it with a brand new one, you never talked to her.I also remind you that there are different ways of saying things, it is certainly not our intention to make customers have a bad stay, a little courtesy often helps.RegardsChiaraFront office manager
10/10 Excellent
Alisha
Sep 27, 2023
Alisha
Stayed 1 night in Sep 2023
Response from Chiara on Nov 30, 2023
Dear Alisha,many thanks for your opinion.ChiaraFront office manager
Our room was spacious, quite a pleasant surprise. It looks like recently remodeled and very clean. And it was mostly quiet, except the church bell. The staff was friendly and very helpful.
Xu
Stayed 3 nights in Sep 2023
Response from Kind regards, Solo Experience Hotel on Oct 5, 2023
Dear client,We are glad that you enjoyed your stay with us ! our rooms are quite recently remodeled and we try our best to keep things as clean as they can be ! As for the church bells, there's nothing much we can do about that but nonetheless, your comfort is our number 1 priority !
Short walk from train. Friendly and accommodating staff. Great breakfast. Close to everything in Florence
Thomas
Response from Sincerely, Solo Experience Hotel on Oct 5, 2023
Dear Thomas,Thank you for staying with us and we are elated that you enjoyed your stay ! We take pride in a lot of things in our hotel and our position is one of them as we are in the middle of the city.
I booked this hotel based on others reviews and I was very pleased ! Great location, walking distance to everything. Felt very special at this hotel with the complimentary wine and treats. I would definitely recommend this hotel !
Brenda
Stayed 2 nights in Aug 2023
Response from Truly yours, Solo Experience Hotel on Oct 5, 2023
Dear Brenda,Thank you for the kind words and we're happy that you enojyed your stay with us ! The wine and everything else was included in your room to make your stay more comfortable !
Exceptional staff and customer service, could not have been more polite and helpful. A little awkward to get to rooms with large cases but the staff again helped with this.
Allan
Stayed 3 nights in Sep 2023
Response from Regards, Solo Experience Hotel on Oct 5, 2023
Dear Allan,Thank you for the kind words ! It is a bit of work to get from room to room but we are always happy to help !
Enjoyed this property very much! We did not eat breakfast here but loved having sparkling, still and fruit infused water available all day, the location was incredibly convenient to everything we visited, and the room was spacious.
Ashley
Stayed 3 nights in Aug 2023
Response from KInd regards, Solo Experience Hotel on Oct 1, 2023
Dear Ashley,Thank you for your kind words ! We always try to make your stay the best it can be ! We are an eco-friendly hotel after all so the water helps us lessen our plastic use at the hotel and it also helps you, our guest to have its availability for convenience !
The room was very clean and modern. This was my husband’s favorite hotel in Italy. I loved the view from the window. Easy to locate and in a convenient location. Less than a 5 minute walk to the Duomo. Many restaurants and shops nearby. Walking distance to everything. Easy check in and check out. Friendly staff, always greets you when you walk by.
Catherine
Stayed 3 nights in Aug 2023
Response from Kind regards, Solo Experience Hotel on Oct 1, 2023
Dear Catherine,We are elated that we are the pick for the favorite hotel in the country ! We will be here if you decide to come back to our beautiful city.
It was an awesome experience. This is a great hotel. All the stuffs are super helpful and friendly. The best hotel ever. They also allowed us to leave our luggage after checking out. Truly, our experience was just perfect. Loved this hotel.
Javed
Stayed 1 night in Aug 2023
Response from Kind regards, Solo Experience Hotel on Oct 1, 2023
Dear Javed,We always try our best to make your stay the best it can be and we're always looking to improve ! We are happy that you enjoyed your stay and look forward to the next time !
OMG! This was a fabulous experience. We dragged in after a long, hot day of travel and offered us a bottle of wine. Our room was lovely. The breakfast was amazing. It's quiet, safe, clean and the staff was KIND. Highly recommend.
Solo is a great hotel. It is well located. Staff are knowledgeable, caring and very helpful. We so enjoyed our stay. Wish this hotel could expand to other locations, both within Italy or abroad.