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Reviews of Holiday Inn Express & Suites Golden - Denver Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Golden - Denver Area, an IHG Hotel
17140 W Colfax Ave, Golden, CO

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1001 reviews" "
Rating 8 - Good. 270 out of 1001 reviews" "
Rating 6 - Okay. 67 out of 1001 reviews" "
Rating 4 - Poor. 41 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joakoo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast! Easy Check in ! I will stay Again !
Stayed 1 night in May 2024

8/10 Good

Amanda

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
We had a great stay here. The only criticism I have regarding our stay was the cleanliness of floors and tables. Our room was clean, however, the elevators, the hallways, and lobby floor were pretty consistently dirty. That was slightly off putting. The tables during breakfast could have used a more frequent wipe down. Other than that the staff was lovely and helpful. Thank you for a wonderful stay.
Stayed 2 nights in May 2024

6/10 Okay

Derek

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
1 inch gap under door to hallway. Stayed three nights and towels never changed out, my guess was staff shortage. Non-dairy milk option at breakfast would have been nice. Location was good. Pricey for what we got but I wouldn't say avoid for any reason.
Stayed 3 nights in May 2024

10/10 Excellent

Joakoo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Property conditions & facilities
Very nice hotel. Great staff and great breakfast
Stayed 2 nights in May 2024

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in May 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff, nice pool and hot tub, and a great breakfast to start the day!
Stayed 3 nights in May 2024

10/10 Excellent

Andrew

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Wrinkled carpet in hallway is dangerous.
Stayed 1 night in May 2024

10/10 Excellent

Bernice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location felt safe and parking was plentiful. Beds were comfortable and room was very clean. Breakfast was nothing to rave about, but got us through the morning. Staff was very friendly!
Stayed 1 night in May 2024

8/10 Good

Thomas, Sheboygan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk staff!
Stayed 3 nights in May 2024

8/10 Good

Marta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in May 2024

10/10 Excellent

sandra, frisco

Stayed 1 night in May 2024

8/10 Good

Elizabeth

Stayed 2 nights in May 2024

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in May 2024

8/10 Good

Kyle

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Lester

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is great but the area around all the hotels hasn’t been kept up with.
Stayed 1 night in Apr 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
It was easy
Stayed 1 night in Apr 2024

2/10 Terrible

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They gave me the wrong room with my booking
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

10/10 Excellent

Zayra

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2023

6/10 Okay

Thomas

Stayed 1 night in Apr 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Damon

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hot tub was broken and I got booked in a room right next to a bunch of screaming kids. And the manager would not move me or give me a refund
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful little hotel with a great indoor pool and hot tub. Very clean
Stayed 1 night in Mar 2024

10/10 Excellent

VICTORIA, TOMBALL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Amazing staff! I will absolutely return
Stayed 1 night in Mar 2024

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Public areas could use some cleaning, hallways, elevator, etc. Room was clean and GREAT pizza nearby, Lil Ricci’s!!
Stayed 1 night in Apr 2024

10/10 Excellent

Gary Allen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Excellent staff & breakfast was great
Stayed 1 night in Apr 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service
Staff was friendly. Room was decent. Hot tub quit working 3rd day we were there.
Stayed 4 nights in Mar 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean! I had absolutely no issues with my stay here!
Stayed 4 nights in Mar 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Mar 2024

10/10 Excellent

Shanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful, hotel rooms, gym, and pool were clean! Great breakfast options
Stayed 4 nights in Mar 2024

10/10 Excellent

Marcos

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐⭐⭐⭐⭐ I recently stayed at Holiday Inn Express and had a fantastic experience! The staff were incredibly friendly and accommodating, the room was clean and comfortable, and the complimentary breakfast was delicious with a variety of options to choose from. The location was convenient for exploring the area, and I appreciated the attention to detail throughout my stay. I would highly recommend Holiday Inn Express to anyone looking for a comfortable and enjoyable hotel experience.
Stayed 1 night in Mar 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We’ve stayed twice because of the location on I-70 and being near red rocks. My only gripe is the carpet throughout is old and makes the hotel feel dirty. Otherwise it’s a decent hotel with great service and an indoor pool which is great for the kids.
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Mar 2024

8/10 Good

Wanda

Stayed 1 night in Mar 2024

2/10 Terrible

Harmony

Stayed 1 night in Mar 2024

8/10 Good

Lori

Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

10/10 Excellent

pat

Liked: Cleanliness, staff & service, property conditions & facilities
Easy friendly check in! Safe surroundings!
Stayed 1 night in Feb 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, amenities
Just what we were looking for- clean room, comfortable bed and lines, comfortable sitting chair, good coffee. Priced right!
Stayed 1 night in Feb 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and felt safe for kids and I. Shower was great…good pressure/heat. Beds comfy. Everything was maintained pretty well.
Stayed 1 night in Feb 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located and easy to get to. The only bad thing was that there wasn’t a hair dryer in the unit.
Stayed 1 night in Feb 2024

2/10 Terrible

Taras

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Receptionist sad that virtual card of hotels.com didn’t go thru so I was waiting hour while was investigating what’s going on. Hotel is okay but just payment problems. My end was clear , email confirmation + charge on my card.
Stayed 1 night in Feb 2024
Response from Andrew on Feb 15, 2024
Thank you for your feedback.Unfortunately, the card supplied by the 3rd party failed to work, and a new card needed to be given by the 3rd party you booked with. This is a very rare case, but unfortunately, only the 3rd party can fix this. We would, however, like to apologize for any inconvenience this caused during your check-in.Thank you.

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super chill and the hotel was great!
Stayed 3 nights in Feb 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than losing the TV due to snow, the stay was great!!
Stayed 1 night in Feb 2024

10/10 Excellent

James, Boyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Easy access from I-70.
Stayed 1 night in Feb 2024

10/10 Excellent

scott, Lake Helen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😎
Stayed 2 nights in Feb 2024

10/10 Excellent

scott, Lake Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2024

2/10 Terrible

Andrew

Stayed 1 night in Feb 2024