The front desk service is very poor. Shuttle runs until 10:30pm and no one answered my phone until time passed. AC is loud and cannot be turned to auto mode. Will not recommend or come back to this place for overnight traveling.
Heyuan
6/10 一般
Laura
与家人出行
2024年05月28日
满意:员工和服务,清洁度
Nice, updated property. Staff was friendly & our room was spacious & comfortable. We were excited for the hot tub, however, and disappointed when we got there. Hot tub was stinky and less than half of the jets actually worked.
Laura
2024 年 5 月入住 1 晚
4/10 很差
Aaryn
与家人及幼儿出行
2024年05月28日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The rooms were spacious, but dirty with stains and not well unkept, the hotel smelt, the air conditioner made a weird noise, there was food left in the fridge and no garbage bags in the trash,
Aaryn
2024 年 5 月入住 1 晚
8/10 还可以
Amanda
与配偶出行
2024年05月26日
满意:住宿条件和设施,员工和服务
Very good property. Water pressure was absolutely amazing! Pretty clean overall a good experience. Did have to request the floor be mopped due to it being sticky upon arrival and never got the washcloths we requested.
Amanda
2024 年 5 月入住 2 晚
10/10 超赞
Jennifer
与配偶出行
2024年05月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was awesome ! Room was clean. Breakfast was not good buffet ran out of everything and was slow to refill.
Jennifer
2024 年 5 月入住 1 晚
10/10 超赞
Mausam
2024年05月24日
满意:员工和服务
Mausam
2024 年 5 月入住 1 晚
6/10 一般
Isidro
2024年05月24日
满意:员工和服务,清洁度
Isidro
2024 年 5 月入住 1 晚
4/10 很差
jim
与配偶出行
2024年05月23日
不满意:员工和服务,清洁度
Floor dirty in room asked 3 x to clean and they never did
jim
2024 年 5 月入住 3 晚
10/10 超赞
Aqmera
2024年05月23日
满意:清洁度、员工和服务、住宿条件和设施
Aqmera
2024 年 5 月入住 1 晚
8/10 还可以
Aubrey Jenna
团体旅客
2024年05月20日
满意:员工和服务
It was fine for what we needed. Easy shuttle to airport. Would have liked to have used the hot tub, but there was a ton of kids, (birthday party?) running amok in the facility, rendering it unwelcoming and useless to anyone else staying there.