4/10 Poor
galvin
May 27, 2024
Liked: Amenities
Excellent hotel but I didn’t like the service I received. Firstly, the paid for dinner is only available for guests at standard restaurant but reception told me I had 4 dining options and I ended up in Italian restaurant Sevilla and after ordering the started I advised that I had already prepaid and it was then that I was advised to go back to the reception area where the standard restaurant was. On my second night whilst taking a call a rude security guard asked if I was patron and asked my room number. Totally unacceptable provocation
galvin
Stayed 1 night in May 2024