Room, 1 Queen Bed, Accessible, Non Smoking (Sofa) | Desk, laptop workspace, soundproofing, iron/ironing board
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Reviews of WoodSpring Suites Daytona Beach Int'l Speedway

2.5 out of 5
WoodSpring Suites Daytona Beach Int'l Speedway
2910 W. International Speedway, Daytona Beach, FL

Reviews

6.0
Rating 10 - Excellent. 20 out of 96 reviews" "
Rating 8 - Good. 18 out of 96 reviews" "
Rating 6 - Okay. 18 out of 96 reviews" "
Rating 4 - Poor. 13 out of 96 reviews" "
Rating 2 - Terrible. 27 out of 96 reviews" "

6.0/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Yadira

Disliked: Cleanliness, property conditions & facilities
I didn't appreciate the fact the Expedia has on there promotions that it has coffee pots and pots ECT and it didn't have neither or, also the TV wasn't working till yesterday and had roaches inside the rooms I want either a refund or a discount. Thank you
Stayed 3 nights in May 2024
Response from Management on May 28, 2024
We're sorry to hear that you were displeased with your stay. We make every effort to ensure our guests have a positive stay experience. Thanks again for your feedback.

2/10 Terrible

john

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff almost like a jail, staff when there don’t care do NOT even think of staying here
Stayed 1 night in May 2024
Response from Management on May 27, 2024
We're sorry to hear that you were displeased with your stay. We make every effort to ensure our guests have a positive stay experience. Thanks again for your feedback.

2/10 Terrible

Ryan

Stayed 7 nights in Apr 2024
Response from Management on May 18, 2024
We're sorry to hear that you were displeased with your stay. We make every effort to ensure our guests have a positive stay experience. Thanks again for your feedback.

2/10 Terrible

DIANA, KEY LARGO

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities on the outside and the rooms are terribly disgusting with dirt.
Stayed 1 night in May 2024
Response from Management on May 6, 2024
We're sorry to hear that you were displeased with your stay. We make every effort to ensure our guests have a positive stay experience. Thanks again for your feedback.

10/10 Excellent

Chris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Management on May 4, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Alexsis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on Apr 27, 2024
We're sorry to hear that you were displeased with your stay. We make every effort to ensure our guests have a positive stay experience. Thanks again for your feedback.

10/10 Excellent

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Apr 2024
Response from Management on Apr 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and it was safe, bed was comfortable, tv was very good. The bad, cold. the heat didn't work, the frig compressor had a nasty hummmmm. Fix those 2 bads and it was excellent. but i can't sleep cold.
Stayed 1 night in Apr 2024
Response from Management on Apr 20, 2024
John, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Ernest

Easy and convenient plus friendly staff
Stayed 1 night in Apr 2024
Response from Management on Apr 15, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
Im am requesting a refund, tv didnt work sheets had hair on them. Didn't have an available room for relocation. Had no tv staff tried to fix the problem and was unsuccessful. Over all i will never stay ar a extended stay again.
Stayed 1 night in Apr 2024
Response from Management on Apr 14, 2024
We're sorry to hear that you were displeased with your stay. We make every effort to ensure our guests have a positive stay experience. Thanks again for your feedback.

4/10 Poor

Ralph

Business traveler
Disliked: Cleanliness, staff & service, amenities
smelled mildew
Stayed 7 nights in Apr 2024
Response from Management on Apr 10, 2024
We're sorry to hear that you were displeased with your stay. We make every effort to ensure our guests have a positive stay experience. Thanks again for your feedback.

4/10 Poor

Susan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is fine if you are looking for a bed and bathroom. The staff at the front desk was very kind. The luggage cart had a worn out tire. The hallway smelled of weed, the room was very tired and smelled of cigarettes. The bed was comfortable. The room was not super clean, but was fine enough for my needs on my current budget. I felt safe but there was some yelling in a room near mine. There was also a side door that people put a rock in so it does not lock. I removed the rock, but this has been done for so long the door does not lock anymore unless you slam it, which no one was doing.
Stayed 2 nights in Apr 2024
Response from Management on Apr 8, 2024
We're sorry to hear that you were displeased with your stay. We make every effort to ensure our guests have a positive stay experience. Thanks again for your feedback.

4/10 Poor

Barbara

Traveled with family
I wasn’t happy with the beds and the rooms needed repainted
Stayed 2 nights in Apr 2024
Response from Management on Apr 8, 2024
We're sorry to hear that you were displeased with your stay. We make every effort to ensure our guests have a positive stay experience. Thanks again for your feedback.

2/10 Terrible

trevor, Brooklyn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude and uncooperative
Stayed 1 night in Apr 2024
Response from Management on Apr 7, 2024
We are sorry to hear that your experience with us did not meet your expectations. We have referred this to the General Manager. We take all feedback seriously and use it to improve the quality of our service and accommodations.

10/10 Excellent

Thomas

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was great not much I disliked had a great time
Stayed 10 nights in Feb 2024
Response from Management on Apr 1, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Do

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Management on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Amanda

Stayed 8 nights in Mar 2024
Response from Management on Apr 1, 2024
We are sorry to hear that your experience with us did not meet your expectations. We have referred this to the General Manager. We take all feedback seriously and use it to improve the quality of our service and accommodations.

6/10 Okay

Wingree

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations.

2/10 Terrible

Michael Edward

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet would not flush, bed resembled an Army cot and the mattress ( I use that term loosely) was wrapped in a vinyl plastic. I have never been to prison but this is probably close for $100 a night.
Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations.

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024
Response from Management on Feb 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Derek

Stayed 1 night in Feb 2024
Response from Management on Feb 26, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations.

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on Feb 23, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

leslie

Traveled with family
Liked: Staff & service
Not the best, not the worst as far as the building itself but the staff was super friendly and I stayed there for 8 days and it worked out fine. The beds were clean and comfortable and I never saw any bugs at all so I was totally satisfied. I loved that I could leave the window open and leave the bathroom fan on for fresh air all the time.
Stayed 7 nights in Feb 2024
Response from Management on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Terry

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink leaked. Limited bedding switch out. No room cleans for whole stay. Hole in back of bathroom door. Bugs in bathroom.
Response from Management on Feb 20, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations.

6/10 Okay

Greciela

Traveled with group
Disliked: Cleanliness
Woodsprings suites
Stayed 4 nights in Feb 2024
Response from Management on Feb 20, 2024
We are sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and use it to improve the quality of our service and accommodations.

2/10 Terrible

Stephanie

Traveled with group
Disliked: Cleanliness, room comfort
Roach motel
Infested with roaches!!!!! Crawling in the bathroom, one in towel, and one crawled up my boyfriend’s leg!!! Checked out next morning, two days early!!! Overcharged $500 a night for a one star hotel because NASCAR weekend! Never. Again.
Stayed 3 nights in Feb 2024
Response from Management on Feb 19, 2024
Thank you for bringing this to our attention. Please be assured the issue will be addressed with our management staff. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations.

6/10 Okay

George

Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
You get what you pay for.
Stayed 8 nights in Feb 2024
Response from Management on Feb 19, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Filthy floors in room
At first glance this place wasn’t terrible, however, after a longer look, it was clear the floors had likely never been washed. Something sticky had been trekked in, then weeks of dirt and grime stuck to it, and it was all over the flooor. I stayed for two weeks and the place wasn’t cleaned once. No new linens, nothing. But staff was polite.
Stayed 12 nights in Jan 2024
Response from Management on Feb 9, 2024
Thank you for bringing this to our attention. Please be assured the issue will be addressed with our management staff. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations.

10/10 Excellent

Alondra

Stayed 2 nights in Feb 2024
Response from Management on Mar 25, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Stephen, Littleton

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
No person available for check-in. Had to call and request and wait for the person on duty.
Stayed 1 night in Feb 2024
Response from Management on Feb 5, 2024
Thank you for bringing this to our attention. Please be assured the issue will be addressed with our management staff. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations.

10/10 Excellent

james

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access off the highway. quiet clean
Stayed 1 night in Jan 2024
Response from Management on Jan 31, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Elena

Traveled with pets, Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We found a cockroach, the sheets had hair on them . The room had an Ugly smell, and the bathroom door didn’t lock it even had a hole in it someone punch the door. Bad room aspect and cleanliness. We know it’s an extended stay not a hilton but at least a clean room for what you’re paying would be nice.
Stayed 2 nights in Jan 2024
Response from Management on Jan 30, 2024
Thank you for bringing this to our attention. Please be assured the issue will be addressed with our management staff. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations.

10/10 Excellent

charnelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Team members make the stay
What a joy to meet such happy team members. We were checked in by the friendliest woman and I am sorry to say I don’t remember her name. Maybe Latrice? Checked in on 1/25 around 8 pm right before the family from Brazil. The room is well appointed in the kitchenette and very clean. It just needs updating and remodeling to bring it to today’s standards but that does not hinder its functionality. We had an issue with the shower and tv( our user error) and the maintenance manager( new in December ) came right up and fixed the leak in the shower and showed us how to use the remote . He was as nice as can be and so pleasant and helpful. He even wished us a great day when we encountered him outside on our way to the Rolex 24.So wonderful!!! They can’t help that former guests smoked and no matter what you can’t get that smell out. Shameful how guests treat a property that is not theirs. Wood spring should know how happy their team is and how they make the stay at a place that needs more corporate support to renovate.
Stayed 3 nights in Jan 2024
Response from Management on Jan 29, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

William

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Spider in my room. Air conditioning broke on my last night and was extremely loud. Floors were disgusting. Could tell the room wasnt cleaned due to residue on walls and fixtures. Super loud hallways, can hear everything. I don’t usually leave reviews but this one was rough.
Stayed 3 nights in Jan 2024
Response from Management on Jan 29, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Management on Jan 26, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

4/10 Poor

Jean-Philippe

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing to cook or eat in the kitchen and dirty.
Stayed 2 nights in Jan 2024
Response from Management on Jan 22, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests.

2/10 Terrible

Patrice

Stayed 1 night in Jan 2024
Response from Management on Jan 17, 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very clean.
Stayed 1 night in Jan 2024
Response from Management on Jan 15, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Our first room smelt like dog. The front desk individual was very polite and provided us another room. This room still had a smell but not neat as bad. After being in there for a few hours we did have roaches climbing up a wall. Would not recommend!
Stayed 1 night in Jan 2024
Response from Management on Jan 14, 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

2/10 Terrible

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was not even queen size, it was full size. The smell of smoke and dirt could be smelled from the hallways and inside the room. Although the bedroom and bathroom were clean, the A/C did not even cool enough and was loud. The night shift front desk person was not friendly and had a very cold attitude. Not something you want to see after a long drive. I has also asked for tooth paste and they did not have. Their vending machines we disconnected and looked nasty.
Stayed 1 night in Jan 2024
Response from Management on Jan 14, 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 Excellent

Tecara

Stayed 1 night in Dec 2023
Response from Management on Jan 5, 2024
Thank you for taking the time to leave a 5-star review! We're thrilled to hear that you had an enjoyable experience and appreciate your feedback. We hope to have the opportunity to welcome you back in the future. We appreciate your business!

8/10 Good

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No amenities in the room.
Stayed 1 night in Dec 2023
Response from Management on Jan 3, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Dindo

Liked: Staff & service, room comfort
Safety cleanliness pricing
Stayed 2 nights in Dec 2023
Response from Management on Jan 31, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Dec 9, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Hanna

Stayed 1 night in Nov 2023
Response from Management on Jan 3, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Daniel

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst stay that I have ever had. The rooms were obviously uncleaned and the staff was horrendous. After cleaning up our own room and placing all trash bags inside a large trash bag outside our door during housekeeping, we came back to find that our trash had been REPLACED inside our room. Unacceptable. We decided to leave a full day early because of the treatment and conditions.
Stayed 3 nights in Nov 2023
Response from Management on Dec 9, 2023
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.

10/10 Excellent

Aundray

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in Nov 2023
Response from Management on Dec 9, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities
I liked the amenities and good staff ( for the most part)
Stayed 21 nights in Nov 2023
Response from Management on Nov 29, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were great !
Stayed 7 nights in Nov 2023
Response from Management on Nov 28, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
Only one word - nasty! There were blood stains on the floor and walls, no pillows on the bed. God only knows what was smeared in the shower… I couldn’t spend the night and checked in to a nicer hotel.
Stayed 1 night in Nov 2023
Response from Management on Nov 28, 2023
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.