Dear Rebecca,We want to first and foremost thank you for taking the time to share your experience with us. We apologize for the delay within your check-in. We have been expecting a higher occupancy during these high-volume weekends. We do understand the inconvenience and frustration you endured during your stay. Per contract, with our 3rd party vendors, if business is subject to utilize our inventory to no longer have room available. We must change room types to the next available rooms, as 3rd party bookings are not guaranteed selected room types if available is limited.We do want to apologize for terms not being explained and appreciate your feedback. This has been received and our management team will be taken actions to further improve such matter for future stays.We would love to welcome you back and provide you the Omni high-quality standards, please feel free to contact us back directly.

Dear Alexandra,Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. I’m so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.We’re using your feedback to make some important changes. We would love to speak to you for a more Indepth details on your experience and to further assist you with how your stay has gone.

Hi Lea Anne,We can’t wait to share your 5-star review with our team. They’ll be thrilled!

Hello Jeremiah,Thanks for giving us a 5-star review! The team at Omni Dallas can’t wait to welcome you back for your next visit.

Hi Jesse,Your feedback means a lot to our team. Thank you for taking the time to leave us this review!

Hello Mike,We appreciate your business and feedback. Your review has been routed to our management team regarding the parking cost.

Dear Monica,Thank you for the review! Your feedback is much appreciated and helps our team improve. We do want to apologize for the 100 incidental pre-authorization fee not being explained upon your arrival.We do process an 100 incidental fee for the durations of your stay. If no charges are not signed off to your room, the 100 incidentals do drop off from your statement and only the room balance is hard charged after checkout. Unfortunately, our parking does come with daily fees.Your feedback regarding your dissatisfactions with parking has been taken into consideration for future improvements. We do apologize that your stay was not meet to your expectations, thank you for making us aware of your experience.

Hi Terrell,Thank you very much for sharing your review. We love hearing from our guest.

Dear Jordan,We want to first apologize for the inconvenience of the room changes. Unfortunately, with third party bookings rooms are subject to change based on availability min inventory. I do understand that this policy may cause frustration during your stay. We would love to welcome you back to our location, were your able to accommodations are well met. We do appreciate the time you've taken to leave us a review.

Thank you for staying with us! We are happy to hear that you great time with us. Come back soon!

Thank you for taking the time to post a review! We love to see that you had an awesome stay with us and we hope you will return!

Thank you for the 5 star review! We are grateful you chose us and we are happy to see you had a great stay. We look forward to welcoming you back soon!

Hi Donald,Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.

Hi JR,Thanks for sharing the word about Omni Dallas. We really appreciate your positive review.

Hi Araceli,Thank you for the review! Your feedback is much appreciated and helps our team improve.

We are delighted to hear you got to enjoy those skyline views of Dallas. Thank you for staying and sharing your experience!

We are grateful you chose to stay with us and we appreciate you taking the time to leave a review!

Thank you for sharing your feedback. We appreciate you staying with us and hope to see you again.

Thank you for the great review! Come back and see us soon!

We are delighted to hear the staff took great care of you! Thank you for choosing us and we look forward to seeing you back again!

Hi Michael,Thank you so much for giving us 5 stars. You made our day!

Hello Jasveen,Our team is so grateful for your positive feedback. Looking forward to having you again at Omni Dallas.

Hi Christopher,We’re so happy to have you as a customer. You’re welcome to come again anytime.

Hello Thomas,Thank you for the wonderful review you left for out property. We truly enjoyed and appreciate your business. Love to hear how our guest experiences here with us. We do want to thank you for the feedback given regarding your stay with the fridge, we have contacted the necessary department to ensure this is taken care of for future stays. We are looking forward to welcoming you back on your next stay!

Hi Amanda,Thank you for visiting Omni Dallas and sharing your positive feedback with our community.

Hello Jene,Thanks for your 5-star review! We sincerely appreciate your feedback.

Hi Osvaldo,Thank you for sharing your positive feedback. We look forward to your next visit to Omni Dallas. We would like to learn more about your stay and how we can make it a 5-star experience for your future stay, please feel free to contact us directly.

Dear Monica,We appreciate your time to provide us with your feedback. We do want to apologize for your stay not meeting our 5-star expectations. We would like to learn more about your concerns and experiences. At your earliest convenience, please reach out to us directly.

We love to hear that you enjoyed many of our restaurants and the pool. Thank you for taking the time to share and we hope to see you on a return visit!

Hi Juan, We can’t wait to share your 5-star review with our team. They’ll be thrilled!

Hi Jenny,We’re always happy when customers like you enjoy your time at Omni Dallas. Come back anytime!

Dear Glenda,Thank you for the review! Your feedback is much appreciated and helps our team improve. We would love to learn more about your experience and what we can do to bring your stay to a 5-star rating. Please feel free to contact us directly.

We apologize for any issues regarding your room type upon arrival. If you would like to discuss your experience more in depth, please contact the hotel directly and ask to speak to the Manager on Duty.

We are happy to see you finally took Oprah's advice after all these years! Thank you for choosing us and taking the time to share your review. We hope to see you back again!

Thank you for choosing us! We are delighted to see you had a wonderful stay.

Hey Joseph,We’re so grateful that you took the time to leave us a 5-star review. Thank you!

Thank you for staying with us and we hope to see you again!

We appreciate you choosing our hotel! Thank you for taking the time to leave a review and for recognizing our amazing team members. We hope you will be back again!

We apologize for the impact the system outage had on your experience and for any inconvenience it caused during your birthday weekend. We appreciate you choosing us. Please contact the hotel directly so we may properly address this for you. Thank you.

We appreciate the high rating! We are happy to see you had a great experience and we hope to see you back again!

We are happy to see you enjoyed your stay! Thank you for the review and we hope to see you again.

Hello Randall,Seeing your review made our day at Omni Dallas! Thank you so much.

Hi Sandra,Thank you for the 5-star review! We’re here to serve you anytime.

Hi Natashia,We’re thrilled you had such a great time at Omni Dallas. We hope to have you back soon!

Hi Bernard,We can’t wait to share your 5-star review with our team. They’ll be thrilled!