评分基于 997 条真实点评
2.9 客房清洁度
3.5 服务和员工
3.0 客房舒适度
2.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月24日 发布在：Expedia
酒店管理层的评论
2024年5月25日，回复：酒店管理层 Nishaye RediResponse Specialist
Hello Jonquetta, The staff at the Red Roof Inn Columbia East - Ft Jackson and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年5月21日 发布在：Expedia
Nice property
酒店管理层的评论
2024年5月22日，回复：酒店管理层 LaTunde RediResponse Specialist
Dear Jonquetta,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBIA EAST - FT JACKSON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are happy to know that the property was nice. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年5月20日 发布在：Expedia
Nice
酒店管理层的评论
2024年5月22日，回复：酒店管理层 LaTunde RediResponse Specialist
Dear Jonquetta,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBIA EAST - FT JACKSON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof, we are happy to know that you had a nice visit with us. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年5月15日 发布在：Expedia
Nice
酒店管理层的评论
2024年5月16日，回复：酒店管理层 Toni-Ann RediResponse Specialist
Dear Jonquetta, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. We sincerely appreciate your comments and are happy to hear you had a nice stay. Red Roof aims to deliver a positive experience for all out guests and we're happy you were satisfied with yours. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely, Toni-Ann Red Roof Management RediResponse Specialist
用户：真实旅客
发布日期：2024年5月15日 发布在：Expedia
It was nice
酒店管理层的评论
2024年5月16日，回复：酒店管理层 Toni-Ann RediResponse Specialist
Dear Jonquetta,We're happy to know that you were pleased with your stay at our RED ROOF INN COLUMBIA EAST - FT JACKSON and that the hotels quiet environment was one of the highlights. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We have made note of your suggestion.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年5月15日 发布在：Expedia
It was nice and quiet
酒店管理层的评论
2024年5月16日，回复：酒店管理层 Toni-Ann RediResponse Specialist
Dear Jonquetta,We're happy to know that you were pleased with your stay at our RED ROOF INN COLUMBIA EAST - FT JACKSON and that the hotels quiet environment was one of the highlights. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We have made note of your suggestion.Thank you again for sharing your experience. We look forward to seeing you in your future travels, to provide a better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年5月13日 发布在：Expedia
It was quiet…
酒店管理层的评论
2024年5月14日，回复：酒店管理层 LaTunde RediResponse Specialist
Dear Jonquetta,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN COLUMBIA EAST - FT JACKSON. It's great to see you enjoyed your stay, resulting in a 5/5 score. At Red Roof we are happy to know that your visit with us was quiet. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年5月10日 发布在：Expedia
酒店管理层的评论
2024年5月12日，回复：酒店管理层 Samantha RediResponse Specialist
Thank you for your positive rating, Mirian. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I were so glad we earned your 4/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
用户：真实旅客
发布日期：2024年5月3日 发布在：Expedia
酒店管理层的评论
2024年5月26日，回复：酒店管理层 Oshane RediResponse Specialist
Hello Sherlyn, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN COLUMBIA EAST - FT JACKSON and I are disappointed to see your 1/5 following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist
用户：真实旅客
发布日期：2024年4月29日 发布在：Expedia
The room smelled like a cigarette
酒店管理层的评论
2024年5月1日，回复：酒店管理层 Kamaria RediResponse Specialist
Dear Olmis,Thank you for taking the time to tell us about your experience at the RED ROOF INN COLUMBIA EAST - FT JACKSON. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the odor you described prompting your 2/5 score. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
