*Desk clerk seemed inexperienced.
*Had to go to the desk to fix my key to room 3 out of 4 days.
*Room was great except for ring in toilet.
*A ton of stores but area looks on the decline.
Michael
2024 年 5 月入住 4 晚
10/10 超赞
Daniel
商务旅客
2024年05月10日
满意:员工和服务、服务设施、住宿条件和设施
Staff was great, nice place for an extended stay.
Daniel
2024 年 4 月入住 7 晚
4/10 很差
Michael
商务旅客
2024年05月8日
满意:清洁度
When I arrived at 10:15 pm I had to wait 10-15 minutes for the front desk to make sure the room was ready. Aren’t rooms readied after checkouts?
Once I got to the room, there was no tv remote. The phone didn’t work, so I had to go downstairs to tell them.
When I came back upstairs, I washed my face, but there were no towels. I had to go back downstairs again.
I was given towels and once washed and in bed the refrigerator kept making periodic rumbling noise like it was making ice. I had already turned the icemaking switch off earlier, but I kept getting awakened by the unpredictable and unsettling noise. Thank God I had earplugs.
Michael
2024 年 5 月入住 2 晚
6/10 一般
Kayode
2024年05月2日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
This hotel was very disappointing to my husband and I. We checked in, got to our room and no body wash and the microwave was damaged inside, so i was afriad to use it. I tried calling the front desk and the phone didnt work. My husband had to go to the front desk so that we could get some body wash. Then the bill we received was different from the charges on the credit card, so in the morning we had to ask why the difference in amounts. The lady Tiffany was very helpful in explaining the difference in charges. I even showed her pictures of the microwave.We then told her about the issues with our room and she said she was going to give us a discount. However, we have not received a discount and I will be contacting a manager. When leaving the hotel a different lady was at the desk and another customer was complaining about issues she was having with the service. The lady was eating yogurt and never put her food down to fully acknowledged the customer. I felt that was very rude and she could have atleast put her food to the side for a minute and address the situation. I will not be staying at this hotel again. I don't recommend this hotel. A suggestion is better management, and training so that customers will have a good stay whether its one night or one week.
Kayode
2024 年 4 月入住 1 晚
10/10 超赞
Daniel
商务旅客
2024年04月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great for an extended period of time.
Daniel
2024 年 4 月入住 7 晚
10/10 超赞
Daniel
商务旅客
2024年04月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great place for a long stay, here on a extended business trip.
Daniel
2024 年 4 月入住 7 晚
6/10 一般
ALLEN
2024年04月26日
满意:员工和服务
不满意:住宿条件和设施
Liked the people and no bugs. Didn't like phone not working,alarm clock not working, ice maker not working and not enough coffee for in the room.
ALLEN
2024 年 4 月入住 7 晚
10/10 超赞
Baby
与家人出行
2024年04月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Amazing staff, and awesome emmentities.
Baby
2024 年 2 月入住 2 晚
10/10 超赞
Daniel
商务旅客
2024年04月16日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Staff was very friendly, only thing bad was fire alarm went off twice at 1030 at night when had to be up at 3am, other than that was great will stay again.
Daniel
2024 年 4 月入住 7 晚
10/10 超赞
Daniel
商务旅客
2024年04月8日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice property, staff is great, got a little load in the halls and outside at times but overall my stay was good and I most likely will be back because the price was good.