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Reviews of Awesome 9BR Villa by Disney w/Arcade/Private Pool

Awesome 9BR Villa by Disney w/Arcade/Private Pool
Davenport, FL

Reviews

6.6
Rating 10 - Excellent. 1 out of 4 reviews" "
Rating 8 - Good. 1 out of 4 reviews" "
Rating 6 - Okay. 1 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 1 out of 4 reviews" "

6.0/10

Cleanliness

Reviews

2/10 Terrible

Josh |.

Disliked: Cleanliness
So Disappointed
I’ve spent days trying to come to a satisfactory Conclusion to an awful, disappointing and dirty vacation stay. After all of that, they just stopped responding and refused to abide by Vrbo decision. I have so many pictures that I wish I could share to show how dirty and disappointing. This place was mold was covered all over the dishwasher couldn’t use it. Mushrooms were growing in the bathroom. Yes, you read that right mushrooms. The air filter was black with filth beds were stained with what I’m guessing is urine. It was yellow whatever it was. The coaches were stained the carpets were disgusting and everything was falling apart. I am shocked that they got the pictures they did. If I could give it, I would especially since the owners were so neglectful in responding to my problems. Avoid this stay at all costs there’s lots to choose from in Orlando
Stayed 6 nights in Mar 2024

8/10 Good

Dena B., Cadott, Wi

Short stay for Disney
Overall this was a very nice property. Check in was very easy, manager was responsive. The house was clean and nice, but you could certainly tell it had been through some wear and tear, couch was very stained with rips. The kids loved the slide in the room! We only were there for 3 nights as we did a quick stay for Disney after being in the Keys. Only complaint is that I had asked about pool heat, we were told they would include it in our rental agreement and the pool was not heated. I did reach out, they said they would send someone over to heat the pool, but it was never heated.
Stayed 3 nights in Jan 2024

6/10 Okay

andrew e.

Liked: Cleanliness
Good if no issues arrise
To start we had some check in issues, partially our fault I will admit. However we could never reach anyone from the management company to help. In fact at any point could we get help. We wanted pool heat, couldn’t even get that. Drier didn’t work, never could get an answer back. Overall house was nice and had we not needed to interact with the management company we would give 5 stars.
Stayed 6 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness
It was decent
The issues that arose were handled swiftly. The property manager was more than apologetic, accommodating, and compensated appropriately. Top notch customer service on his part. That is what saved the experience from being a poor review. I would stay at this gated community again. If this doesn’t happen already, I recommend the management company do monthly inspections to review wear and tear on the home, such as paint, door jam to game room was splintered etc and if it does happen then they should invest more in touch up maintenance, not just cleaning maintenance. But for the price, accommodations for 20 people, and the length of stay I couldn't be happier. The gated community was safe, easy to access, and convenient.
Stayed 7 nights in Oct 2023