Ratings based on 1,138 Verified Reviews
3.3 Room cleanliness
3.6 Service & staff
3.1 Room comfort
3.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 3, 2024 on Expedia
Very limited parking , no management on site , not up to date , below average cleanliness
by A verified traveler
Posted May 31, 2024 on Expedia
Clean, quiet and secure!
by A verified traveler
Posted May 31, 2024 on Expedia
Almost fine—- a few little weird things: I wasn’t permitted into the lobby for check in as it was later in the evening. The reception staff attendant was polite and apologetic. But with a valid room rented and money, and credentials- I thought it an odd practice not to welcome a guest into the lobby for check in. I asked if the neighborhood was safe. He replied “It can get pretty bad” … not a great sign.. The room was perfectly clean and adequate for a night’s stay.. It’s a motel- and they could benefit from providing some shampoo- but, for the price, it was up to standards. They sent a peculiar precautionary email in advance of the stay- which stated that room deposits may not be returned aka forfeited if not addressed within a specific mid-day 3 hour time frame. I was told this was specifically for cash deposits.. but honestly it still felt.. weird and I will follow up with my bank to ensure the deposit is released. Overall I’d recommend the stay for economy..
but not a place I’d bring a date.
Comment from Hotel Management
May 31, 2024 by Management , Hotel Management
Hello,Thank you for sharing your honest feedback of your experience, we would like to apologize for the inconvenience. We are open 24/7 for you to call the office for assistance at any time. Thank you for your business.
by A verified traveler
Posted May 31, 2024 on Expedia
by A verified traveler
Posted May 26, 2024 on Expedia
It’s very nice to stay there staff very friendly
Comment from Hotel Management
May 27, 2024 by Management , Hotel Management
Hello,Thank you for taking the time to fill out our survey. Your feedback will be shared with the whole team. We appreciate your business, please let us know if you have any recommendations to make your stay better than the last one.
by A verified traveler
Posted May 25, 2024 on Expedia
Comment from Hotel Management
May 27, 2024 by Management , Hotel Management
Hello,We would like to apologize for the inconvenience. We are open 24/7 for you to call the office for assistance at any time and offer room moves for any unforeseen circumstances. Thank you for your business.
by A verified traveler
Posted May 24, 2024 on Expedia
Clean, quiet, safe and secure!!!
Comment from Hotel Management
May 27, 2024 by Management, Hotel Management
Hello ,Thank you for taking the time to fill out our survey. Your feedback will be shared with the whole team. We appreciate your business, hope to host you again soon!
by A verified traveler
Posted May 24, 2024 on Expedia
This hotel is super close to everything, restaurants, beach and easy off and on the freeway.
I remember it use to be a motel 6 it’s definitely been upgraded. Check in was very easy and staff friendly.
Comment from Hotel Management
May 27, 2024 by Management , Hotel Management
Hello,Thank you for taking the time to fill out our survey. Your feedback will be shared with the whole team. We appreciate your business, please let us know if you have any recommendations to make your stay better than the last one.
by A verified traveler
Posted May 23, 2024 on Expedia
Comment from Hotel Management
May 27, 2024 by Management , Hotel Management
Hello, We would like to apologize for the inconvenience and inform you that we are open 24/7 for you to call the office for assistance at any time. Thank you for your business.
by A verified traveler
Posted May 23, 2024 on Expedia
This hotel is very dirty. The bedsheets looked dirty and the flooring seemed like it has never been cleaned for a while. The first room that we were given has a toilet that wasn't working... no water pressure so it could be flushed. The room that we transferred to was also below standard. This hotel needs to be inspected by the health dept. .
Comment from Hotel Management
May 27, 2024 by Management , Hotel Management
Hello, We would like to apologize for the inconvenience and will ensure we talk to management to prevent this from happening in the future. We are open 24/7 for you to call the office for assistance at any time. We hope you give us another opportunity to make this right, Thank you for your business.
