Great staff and location, room was lovely and food good too.
Simone
2024 年 5 月入住 2 晚
8/10 还可以
Carol
与配偶出行
2024年05月27日
Parking was easy location fantastic the bar closed very early. Food was nice. The rooms were far too hot. They came very quickly to adjust the air-conditioning for us, but it didn’t seem to make a lot of difference. I think I might have been better, but overall if I was going back to Newport, I definitely stay in the hotel.
Carol
2024 年 5 月入住 2 晚
10/10 超赞
Sharon
团体旅客
2024年05月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Hotel was great once you got inside not sure about the surroundings . Had a great view of the river from our bedroom. The pillows were so comfortable. Room a bit hot and couldn’t open the window but apart from that it was great would stay there again
Sharon
2024 年 5 月入住 1 晚
10/10 超赞
Ntebaleng
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very spacious and clean..the room service is superb …the welcoming environment
It would also be nice to have a microwave in rooms as there’s no lunch and dinner at the hotel
Ntebaleng
2024 年 5 月入住 3 晚
10/10 超赞
Stephen,Gillingham
2024年05月5日
Stephen
2024 年 4 月入住 1 晚
8/10 还可以
Karen
2024年04月27日
满意:清洁度、员工和服务、住宿条件和设施
Karen
2024 年 4 月入住 1 晚
10/10 超赞
iulia
与家人及幼儿出行
2024年04月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Wow great place it is clean and staff are helpfull and the location is good
iulia
2024 年 4 月入住 2 晚
2/10 糟糕
Sylvia
2024年04月18日
不满意:员工和服务
I arrived at the hotel after late evening to find out that they had overbooked the rooms and there was no room available for me, I then had to find another hotel in the area at night and as a woman on my own this made me feel unsafe as I was not familiar with the area. A full refund should be made as I had to pay for the other hotel on my credit card.
Not even a phone call was received to tell me this or risk of this, very poor customer service. This is the reason I cannot rate the above as I didn't even stay there