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"The best thing about my stay was the great service received by all staff. Special thanks to concierge contact always checking in to see what he could assist with and all pool area personnel they’re the best."

"Great"

"Lovely location and friendly and helpful staff. And they had hammocks! "

"Everything, Everybody!"

"Everthing was awesome!!"

"The staff is wonderful and so nice. The hotel is clean, so are the pools. It was our first time in Cancun and we had a blast!! Buffet was good, the Riu parties were awesome. Staff provided safe transportation. 10/10 "

"Thank you for everything second time staying here! Lupita Salvador all star reason why I came back to this property! Rafael and Armando rock stars "

"My wife and I traveled with our 12 and 15 year olds. Had an ocean front room that was literally on the ocean which was beautiful. Food was good overall. Steak house, hibachi and Italian were all good. Standard/Good breakfast Buffett. We ate lunch at the grill that they have by the pool… has burgers, wood fire pizza etc. You can’t make dinner reservations until you get there. We didn’t have any issues getting reservations. small water park was good for our youngest. Great staff, rooms were clean. Basically a new/updated resort. Plenty of chairs at pool and ocean. Life guard on duty which helped keep us safe/redirect to another area when the ocean was rough. There is a general store on-site. There is also a small pharmacy about 2 blocks away that you can walk to (I felt safe) if you need sun block, meds etc. "

"Overall stay was excellent, only at Flame restaurant when we gave server $1 tip he said it doesnt even buy him Bus Ticket which we found rude. "