2 outdoor pools, sun loungers

Reviews of Temptation Cancun Resort - All Inclusive- Adults Only

4.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 1823 out of 2852 reviews" "
Rating 8 - Good. 497 out of 2852 reviews" "
Rating 6 - Okay. 252 out of 2852 reviews" "
Rating 4 - Poor. 101 out of 2852 reviews" "
Rating 2 - Terrible. 179 out of 2852 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle A, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fun, the staff is excellent!! I can’t say enough good things about the staff, they work so hard to make you feel good and have a great time. They are friendly and quickly respond to your every need and remember you!! The other guests are also so friendly. We had a great time. As someone with extremely bad knees, I have a congenital disorder so I’ve never known what it means to walk without pain, it’s probably my only complaint. Cancun does not seem to understand what handicapped means. There were no bars in the handicapped bathrooms and stairs everywhere making it extremely painful for me to get to anywhere for anything. But…it was worth it. I’d still go again.
Stayed 6 nights in May 2024

10/10 Excellent

Shannon Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place every time. The Tower Rooms are worth it.
Stayed 6 nights in May 2024
Response from Mafer M. on May 15, 2024
Dear guest, Shannon MichaelLet me express our gratitude for your loyalty towards Temptation Cancun Resort!It's an honor for us that you keep choosing us as your vacation destination. It's always our pleasure to welcome you back home for another sexy Temptation adventure. We appreciate your kind comments regarding the facilities, the food, the entertainment, and the service provided by our staff, who I'm sure will feel encouraged by your words. As you noticed, we all take real pleasure in making your stay unforgettable.We can't wait to welcome you on your next Temptation adventure!Kind regards,

10/10 Excellent

Sydney

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff friendly people
Stayed 1 night in May 2024
Response from Yisselle Z. on May 14, 2024
Dear guest Sydney,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community, it is great to know that you had the best experience ever!!!We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for couples to escape their reality and have a fun time. Marketing makes it look more like a place for young singles, but in reality it is mostly couples.
Stayed 4 nights in May 2024
Response from Yisselle Z. on May 14, 2024
Dear guest Timothy,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Rhesa-joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Thoroughly enjoyed our stay. Thank you to the staff.
Stayed 3 nights in May 2024
Response from Yisselle Z. on May 14, 2024
Dear guest Rhesa-joy,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community, it is great to know that you had the best experience ever!!!We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome it’s definitely a 10/10, my first time at an adult only resort, this was the vacation I’ve been needing. The hospitality was amazing the food is great! I’m already ready to go back
Stayed 3 nights in May 2024
Response from Yisselle Z. on May 14, 2024
Dear guest Jasmine,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
VIP amenity-not the case. Pool bar service at Premier didnt even acknowledg us. Reyez at breakfast is truly the nicest, kindest, hardest working service staff there. Ismael at Flame was great as well. Pretty Boy was amazing as usual. Blonde female playmaker was nit friendly at all! All other playmakers were so much fun, and talked with us in the pool, at Bash, and wherever they saw us.
Stayed 6 nights in May 2024
Response from Yisselle Z. on May 13, 2024
Dear guest Christine,Thank you for visiting our Playground for grown-ups!We're excited to read that you had a great time at Temptation Cancun Resort and that our unique concept was of your liking. We appreciate your kind comments towards our wonderful staff. Your comments are very important to us since it is through them that we can identify not only what we are doing excellent but also what we can do to improve. Please note that we will take your suggestions into consideration to improve the Temptation experience. We hope to have the pleasure of welcoming you again soon! Sincerely,

10/10 Excellent

FRANCES J

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an excellent adult party place..veey good night entertainment.
Stayed 4 nights in May 2024
Response from Yisselle Z. on May 13, 2024
Dear guest Frances,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, amenidades y entretenimiento
Stayed 1 night in May 2024
Response from Mafer M. on May 12, 2024
Estimada huésped Alejandra,Gracias por visitar Temptation. Agradecemos que se haya tomado el tiempo de compartir su reseña con la comunidad de Expedia y nos alegra saber que nuestro concepto único fue de su agrado, así como el amable servicio proporcionado por nuestro staff.Como pudo notar, nos complace hacer de su estancia una experiencia única e inolvidable. ¡Esperamos tener el placer de darle la bienvenida nuevamente pronto! Atentamente,

10/10 Excellent

Haseeb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in May 2024
Response from Mafer M. on May 12, 2024
Dear guest Haseeb,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community, it is great to know that you had the best experience ever!!!We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible, the pool parties everyday were some of the most fun I’ve ever had. Food was really good and had good variety. The best part about this experience was the other guests. Everybody was there for good time.
Stayed 6 nights in May 2024
Response from Yisselle Z. on May 12, 2024
Dear guest Joel,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community, it is great to know that you had the best experience ever!!!We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Paige

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff was amazing. Our water went out for a bit,but after we came back to the room everything was back on .
Stayed 2 nights in May 2024
Response from Yisselle Z. on May 12, 2024
Dear guest Paige,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Always super friendly, fun and worth top notch service and food! Rooms are always clean, housekeeping and all the staff are great!
Stayed 1 night in May 2024
Response from Mafer M. on May 15, 2024
Dear guest, KaylaThank you for rating your experience at Temptation Cancun ResortWe're glad to know that you had a fun and pleasant stay and that the facilities and the exceptional service provided by our staff met your expectations. We'll make sure to share your kind comments with the rest of our team. As you noticed, we all take real pleasure in making your stay unforgettable.We can't wait to welcome you on your next Temptation adventure!Kind regards,

6/10 Okay

Jamar

Liked: Staff & service
Please read up on the resort before booking. My room was outdated and dirty. Sink was stopped up and by the end of the trip so was toilet
Stayed 2 nights in May 2024
Response from Yisselle Z. on May 12, 2024
Dear guest Jamar,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the EXPEDIA community. Your comments are very important to us since it is through them that we can identify not only what we are doing excellent but also what we can do to improve, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Sincerely,

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio y entertainment
Stayed 1 night in May 2024
Response from Mafer M. on May 10, 2024
Estimada huésped Alejandra,Gracias por visitar Temptation. Agradecemos que se haya tomado el tiempo de compartir su reseña con la comunidad de Expedia y nos alegra saber que nuestro concepto único fue de su agrado, así como el amable servicio proporcionado por nuestro staff.Como pudo notar, nos complace hacer de su estancia una experiencia única e inolvidable. ¡Esperamos tener el placer de darle la bienvenida nuevamente pronto! Atentamente,

6/10 Okay

Jamie, Bryant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Temptation but things have changed since the last time we were there. The vibe has changed. The music now stops at 2:30 am
Stayed 4 nights in May 2024
Response from Yisselle Z. on May 8, 2024
Dear guest Jamie,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the EXPEDIA community. Your comments are very important to us since it is through them that we can identify not only what we are doing excellent but also what we can do to improve, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Sincerely,

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere! Lot's of fun
Stayed 3 nights in May 2024
Response from Mafer M. on May 7, 2024
Dear guest David,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Alejandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente entretenimiento y servicio
Stayed 2 nights in May 2024
Response from Mafer M. on May 5, 2024
Estimado huésped Alejandra,Gracias por visitar Temptation. Agradecemos que se haya tomado el tiempo de compartir su reseña con la comunidad de Expedia con sus amables comentarios hacia nuestro excelente entretenimiento para adultos. ¡Esperamos tener el placer de darle la bienvenida nuevamente pronto! Atentamente,

10/10 Excellent

Dajanee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best
Stayed 7 nights in Apr 2024
Response from Mafer M. on May 5, 2024
Dear guest Dajanee,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. It's a pleasure for us to know that you had a great vacation with us, and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Juan Katrina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of the staff. The entertainment was fantastic
Stayed 6 nights in Apr 2024
Response from Yisselle Z. on May 4, 2024
Dear guest Juan Katrina,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Valeria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun, fun, fun with ngreat food!
Stayed 3 nights in Mar 2024
Response from Mafer M. on May 5, 2024
Dear guest Valeria,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Randal

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fun activities
Stayed 4 nights in Apr 2024
Response from Yisselle Z. on May 4, 2024
Dear guest Randal,Thank you for staying at Temptation Cancun Resort and for taking the time to share your rate with the EXPEDIA community. We are looking forwards to host you once again in the near future.Sincerely,

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If there was anything i disliked it would be choices in the buffet. Also not having an option to turn off the closet lights. What i loves about the property was it was the best 40 and over party! It was the best time we've had as amareied couple of 21 years!
Stayed 4 nights in Apr 2024
Response from Yisselle Z. on May 4, 2024
Dear guest Robert,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

6/10 Okay

neetu

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Yisselle Z. on May 4, 2024
Dear guest Neetu,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the EXPEDIA community. Your comments are very important to us since it is through them that we can identify not only what we are doing excellent but also what we can do to improve, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Kind regards,

10/10 Excellent

Julie, Duncanville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a party place this is the place
Stayed 4 nights in Apr 2024
Response from JROMERO on May 2, 2024
Dear guest Julie,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Dayan

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best experience ever
Stayed 3 nights in Apr 2024
Response from JROMERO on May 2, 2024
Dear guest Dayan,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community, it is great to know that you had the best experience ever!!!We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Hany

Liked: Property conditions & facilities
.
Stayed 4 nights in Mar 2023
Response from Yisselle Z. on May 3, 2024
Dear guest Hany,Thank you for staying at Temptation Cancun Resort and for taking the time to share your rate with the EXPEDIA community. We are looking forwards to host you once again in the near future.Sincerely,

8/10 Good

Jennifer, Victorville

Traveled with partner
Liked: Staff & service
This property has great entertainment and best party atmosphere. Staff is friendly and accommodating.
Stayed 3 nights in Apr 2024
Response from Mafer M. on May 1, 2024
Dear guest, JenniferThank you for rating your experience at Temptation Cancun ResortWe're glad to know that you had a fun and pleasant stay and that the facilities and the exceptional service provided by our staff met your expectations. We'll make sure to share your kind comments with the rest of our team. As you noticed, we all take real pleasure in making your stay unforgettable.We can't wait to welcome you on your next Temptation adventure!Kind regards,

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Was great
Stayed 1 night in Apr 2024
Response from Yisselle Z. on Apr 30, 2024
Dear guest Adrian,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. It's a pleasure for us to know that you had a great vacation with us, and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

8/10 Good

YAMINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been twice and will return
Stayed 1 night in Apr 2024
Response from Yisselle Z. on Apr 25, 2024
Dear guest Yamina,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. It's a pleasure for us to know that you had a great vacation with us, and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Timothy, Fishers

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property - someone is always cleaning. The staff are great and the entertainment is so fun! Fernando, Leo, Wendy, Girardo, Luis, Benny, Jones and Charlie are great hosts and servers! We come twice a year and will continue to do so!!
Stayed 8 nights in Apr 2024
Response from Mafer M. on Apr 25, 2024
Dear TimothyThank you for staying at Temptation Cancun Resort. We appreciate you taking the time to share your review with the EXPEDIA community. We're glad to know that you had a fun and pleasant stay and that the facilities and the exceptional service provided by our staff met your expectations. We will make sure to share your kind comments with our team. As you noticed, we all take real pleasure in making your stay unforgettable.We hope you let yourself fall back into Temptation soon!Best regards,

10/10 Excellent

Vivian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 5 nights in Apr 2024
Response from Montserrat M. on Apr 24, 2024
Dear guest Vivian,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. It's a pleasure for us to know that you had a great vacation with us, and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

JORGE

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always great. Everybody is friendly. Always a great time when we stay here!
Stayed 3 nights in Apr 2024
Response from Montserrat M. on Apr 24, 2024
Dear guest JORGE,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. It's a pleasure for us to know that you had a great vacation with us, and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

6/10 Okay

Lanise, brooklyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The party was ok . The music could of had a better selection.
Stayed 3 nights in Mar 2024
Response from Montserrat M. on Apr 24, 2024
Dear Lanise,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance for us since it lets us identify our opportunity areas. I would like to apologize for the negative experiences you had during your stay, I also appreciate pointing out some areas of opportunity to work on to provide a better experience to additional guests. We assure you that Management takes into consideration all suggestions and comments and actions are taken to improve our level of customer satisfaction. We hope you can give us the opportunity to host you again and treat you as you deserve.Best regards,

10/10 Excellent

Enock

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really love the location, food options, so clean, staffs are very friendly and professional. Different activities, close almost to everywhere. I would definitely go back there.
Stayed 3 nights in Apr 2024
Response from Montserrat M. on Apr 24, 2024
Dear guest Enock,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. It's a pleasure for us to know that you had a great vacation with us, and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

2/10 Terrible

Roberto, Lynwood

Stayed 2 nights in Apr 2024

6/10 Okay

Nadia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
7th trip and likely the last. There are not enough chairs for guests. They purposely remove lounge chairs so guests are forced to rent a day bed at outrageous prices. Way too many upcharges and trying to sell us packages. Food quality is significantly lacking. Booked a king suite and they didn’t have any more rooms at check in. They gave us a room with 2 double beds. Very disappointed.
Stayed 6 nights in Apr 2024
Response from Montserrat M. on Apr 23, 2024
Dear Nadia,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to share your review with the EXPEDIA community. Your feedback is of vital importance for us since it lets us identify our opportunity areas. I would like to apologize for the negative experiences you had during your stay, I also appreciate pointing out some areas of opportunity to work on to provide a better experience to additional guests. We assure you that Management takes into consideration all suggestions and comments and actions are taken to improve our level of customer satisfaction. We hope you can give us the opportunity to host you again and treat you as you deserve. Best regards,

10/10 Excellent

JENNIFER

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an absolutely terrific time! The staff was great! From the concierge Arturo, to the playmakers (especially Alle, Alejandra, Sexy Mami and Sexy Papi), to the great service we experienced from the wait staff at Sea Flirt and Flame Angel and Juan were attentive and friendly. The staff truly make an effort to make sure you're needs are met.
Stayed 6 nights in Apr 2024
Response from Montserrat M. on Apr 22, 2024
Dear Jennifer,Thank you for rating your experience at Temptation Cancun ResortWe appreciate you taking the time to share your review with the EXPEDIA community. Not only meeting but also exceeding our guest’s expectations is our main goal and we're glad to know that we achieved this with you. We're glad to read that Alle, Alejandra, Sexy Mami, Sexy Papi, Angel and Juan did their best and we will make sure to share your kind comments with them. As you noticed, we all take real pleasure in making your stay unforgettable.Best regards

10/10 Excellent

Lisbeth M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Montserrat M. on Apr 23, 2024
Dear guest Lisbeth M,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. Providing an exceptional service is our priority and we're glad to know that we achieved this with you.We are looking forward host you once again soon.Sincerely,

10/10 Excellent

Ariel Angel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of fun! Get ready to party
Stayed 3 nights in Mar 2024
Response from Montserrat M. on Apr 22, 2024
Dear guest Ariel Angel, Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. It's a pleasure for us to know that you had a great vacation with us, and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

8/10 Good

Bruno

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was long and confusing, wrong room was delivered delaying our check in and making the process very frustrating
Stayed 1 night in Apr 2024
Response from Montserrat M. on Apr 22, 2024
Dear Bruno,Thank you for visiting our Playground for grown-ups!We appreciate you taking the time to share your review with the Expedia community. Providing an exceptional service is our priority and we're glad to know that we achieved this with you. We particularly thank you for addressing the areas you wish to see improved such as the check in process; I'll make sure your comments will be followed up.We hope you let yourself fall back into Temptation soon!Best regards,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Montserrat M. on Apr 22, 2024
Dear guest David,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. It's a pleasure for us to know that you had a great vacation with us, and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Mafer M. on May 11, 2024
Estimado huésped DanielGracias por visitar Temptation. Agradecemos que se haya tomado el tiempo de compartir su reseña con la comunidad de Expedia y nos alegra saber que nuestro concepto único fue de su agrado, así como el amable servicio proporcionado por nuestro staff.Como pudo notar, nos complace hacer de su estancia una experiencia única e inolvidable. ¡Esperamos tener el placer de darle la bienvenida nuevamente pronto! Atentamente,

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in Apr 2024
Response from Montserrat M. on Apr 21, 2024
Dear guest Jimmy, Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community. It's a pleasure for us to know that you had a great vacation with us, and you enjoyed our unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

6/10 Okay

Miriam Esmeralda

Traveled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Necesitan darle mejor servicio a los hispanos se que hay gente muy barata pero no tienen que generalizar es muy triste que nuestra propia gente trate mal a su propia gente .. necesitan mejorar eso porque una de las meseras del área principal asta grosera es ..se pueden sorprender sorprender en varias ocasiones que los hispanos podemos tratarlos mejor.. y
Stayed 2 nights in Apr 2024
Response from Yisselle Z. on Apr 27, 2024
Estimada huésped Miriam Esmeralda,Muchas gracias por compartir sus comentarios, permítame decirle que es muy lamentable para la Gerencia, que su experiencia no haya sido la esperada, le aseguro que esta muy alejada del servicio de excelencia que ofrecemos a nuestros distinguidos visitantes, en Temptation, aceptamos la critica constructiva ya que nos señala claramente lo que tenemos que mejorar, esperemos en verdad que nos de la oportunidad de atenderlo como se merece y darle un trato personalizado para demostrarle que somos capaces de hacerlo disfrutar no solo de nuestro concepto único, sino del servicio que nos caracteriza y que los huéspedes que repiten su experiencia con nosotros pueden confirmar.No dude en contactarnos la próxima vez que visite nuestro establecimiento en el escritorio de servicio a huéspedes en donde le daremos la atención que se merece.Atentamente,

8/10 Good

Channy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great party, beautiful people, great staff! Annoyance: finding a spot around the pool for the day.
Stayed 4 nights in Apr 2024
Response from Montserrat M. on Apr 20, 2024
Dear guest Channy,Thank you for giving Temptation Cancun Resort the opportunity of hosting you!We appreciate you taking the time to share your review with the EXPEDIA community. We're glad to know that you had a fun and pleasant stay and that the facilities and the exceptional service provided by our staff met your expectations. We sincerely appreciate your feedback, which allows us to identify not only what we're doing great but also what we can do to improve our standards. Please know that we will take your comments in consideration to improve the experience for you and for future guests.We look forward to hosting you again in a sexier and improved Temptation Experience!Sincerely,

8/10 Good

Derron

Response from Mafer M. on May 10, 2024
Dear guest Derron,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely

10/10 Excellent

Rayshma Jenny

Stayed 3 nights in Apr 2024
Response from Yisselle Z. on May 9, 2024
Dear guest Rayshma Jenny,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

8/10 Good

Takyh

Stayed 5 nights in Apr 2024
Response from Mafer M. on May 7, 2024
Dear guest Takyh,Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the Expedia community and recommending us as a party place! we agree with you as we have the best and unique atmosphere to party and have fun. We are looking forward to host you once again soon.Sincerely,

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024
Response from Montserrat M. on Apr 18, 2024
Dear guest Jennifer.Thank you for staying at Temptation Cancun Resort. We appreciate you taking the time to rate your experience with the EXPEDIA community. Your comments are very important to us since it is through them that we can identify not only what we are doing excellent but also what we can do to improve, we would like to know in this case what we can improve, please share with us this information, we hope you can give us the opportunity to host you again and treat you as you deserve.Kind regards