Dear Somraudee,Thank you very much, our reward is your great evaluation.It was a pleasure to host you.We would love to see you again soon.And we wish you a lovely day.Loving Regards,Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Carla,Thank you very much for staying at Riu and for sharing your feedback with us.Our staffs service is our absolute key value therefore we are delighted to read that they were able to make your visit memorable. On the other hand, we are sorry you were not entirely satisfied with the restaurants food choices as we give great importance to meet all guests expectations. We really hope that you allow us a chance to welcome you again soon and share a more enjoyable experience.With our best wishes we remain,Hotel Riu Palace PeninsulaOnline Reputation Manager

Dear Bridgitte,Many thanks for sharing your feedback with us.We are glad to find that you enjoyed the hotels cleanliness and the staff members service, however, we are sorry we did not live up to the standards you expected and for the disappointing experience you had.All your comments have been shared with the corresponding department for further follow up as we are looking forward to having the opportunity to better serve you in the future.We remain sincerely,Hotel Riu Palace PeninsulaOnline Reputation Manager

Dear Eric,Thank you very much for leaving your valuable feedback.Your positive ratings are very welcome, since our staff do their best to make our guests’ stay as pleasant as possible.We look forward to your next visit.Kindest Regards,Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Fernando,We strive to make all of our guests feel welcome and relaxed during their time with us. We aim to please and your fantastic feedback is very rewarding.Wishing to see you again.Kindest Regards, Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Daniela,We are very grateful for your kind remarks about our hotel.It is always wonderful to read that our guests left it having positive thoughts about their stay.Please visit us again soon, Daniela!Warmest Regards,Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Jesse,We are so grateful to read that you gave us the opportunity to prove that all the positive reviews that we have, are based on the reality of our hotel and the result of the work of our lovely staff.Wishing to host you again very soon.Kindest wishes,Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Sandeep,Thank you very much for your fantastic review!We are delighted to read your kind remarks.Our aim is to please and your praise lets us know we are doing our job.Hoping to welcome you again very soon.Kindest wishes,Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Gregory,We would like to thank you for taking the time to review us!It is disappointing to hear that you experienced the above-mentioned inconveniences during your stay and that they caused your holiday to be less enjoyable as we aim to deliver exceptional hospitality experiences to every guest, every time.Rest assured we will forward your comment to our management team to follow up and we are looking forward to having another chance to welcoming you back in the near future to share a more positive experience with you.Best regards,Hotel Riu Palace PeninsulaOnline Reputation Manager

Dear Audely,We are already missing you!Thank you very much for your fabulous review and your kind remarks about our hotel, we very much appreciate it. It is feedbacks like yours that make our day and make all the efforts worthwhile.The most important thing is that you liked it.Lovely hosting you, Audely, and we look forward to hosting you again soon.Warmest wishes,Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Charlotte,We endeavour to go above and beyond to ensure our guests have a memorable experience.That is why it is rewarding to learn that you had a nice holiday. We are very happy to read you liked your stay.Thank you very much for being our guest.We will receive you with open arms, Charlotte!Warm Regards,Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Michelle,We are so grateful for your outstanding feedback.It is rewarding to read you enjoyed your stay at our hotel.We take note of your observation and we will continue working to make every stay memorable.We cannot wait to host you again.Loving Greetings, Michelle!Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Richard Corey,The best reward is to learn that you had a great time.Thank you very much!We very much look forward to seeing you again.Have a great day!Loving wishes, Corey,Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Mary,Thank you very much for choosing us!It is wonderful when we read the feedback of our beautiful guests and learn they liked their stay.Looking forward to hosting you again soon, Mary.Loving Regards, Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Kayla Lynn,Thank you very much for your heart-warming feedback, on behalf of our lovely staff. Also, thank you for your loyalty, please visit Riu Class for advantages and discounts.It is very gratifying to read you enjoyed your holiday!Hoping to see you again and wishing you a blissful day, Kayla Lynn.Loving Regards, Hotel Riu Palace PenínsulaOnline Reputation Manager

Dear Alejandro,Thank you very much for sharing your excellent review of your recent experience. We agree the beach is wonderful.Nature should be thanked more often. We are very aware that we owe the natural areas the satisfaction of our guests, therefore, we are very happy to read it is appreciated and acknowledged.It is great to learn you had a nice stay.Wishing to see you again soon, Alejandro.Warmest Regards!Hotel Riu Palace PenínsulaOnline Reputation Manager